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4.3 out of 5

"I’ve stayed at this location on several occasions, but this last visit was different. I was given a room on the first floor, opened the door and to my ... " More

By a verified traveler on Tue 03 May 2022

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Hotel Description

3-star hotel near River City Market Place

North Jacksonville stay

Your stay at this North Jacksonville hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and free perks like full breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 127 guestrooms also offer free WiFi and flat-screen TVs. Refrigerators, coffee/tea makers, and hair dryers are also available.

Room, 1 King Bed (& Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$117* Per night/room Jun 2 - Jun 3

Room, 2 Queen Beds (High Floor, Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (& Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Jacksonville Airport ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Jacksonville Airport

Everyone (21) Couples (1) Family (10)
3 out of 5
I’ve stayed at this location on several occasions, but this last visit was different. I was given a room on the first floor, opened the door and to my surprise a unwanted guest was in the room and moved fast in between the petition and couch. I backed out of the room advised the young lady, she really didn’t seemed concerned, exchanged my room to a higher floor. I’m not sure if this location is under new management but surely has changed a great deal!!!!!!!!

Posted by , from Pensacola on May 3, 2022

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5 out of 5
The stay was over all great.

Posted by on Apr 23, 2022

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5 out of 5
Staff very good

Posted by on Apr 18, 2022

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5 out of 5
The staff was very friendly and helpful

Posted by on Feb 27, 2022

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5 out of 5

Posted by on Feb 22, 2022

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4 out of 5
-

Posted by on Dec 29, 2021

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5 out of 5

Posted by , from Fayetteville on Nov 25, 2021

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4 out of 5
Not overly impressed. Good for 1 night.

Posted by on Nov 17, 2021

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5 out of 5
Everything was good and I have no complaint. The only thing I’d ask if that when a guest ask for the folio it’s provided regardless if the stay is booked through 3rd party or not. Overall I thoroughly enjoyed the faculty per usual and would stay again!

Posted by , from Pensacola on Oct 10, 2021

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5 out of 5
How covid safe breakfast was and how clean the room was

Posted by on Sep 27, 2021

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About the Hyatt Place Jacksonville Airport

Location 14565 Duval Rd, Jacksonville, FL 32218

Property Features

Hyatt Place Jacksonville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. The business-friendly Hyatt Place Jacksonville Airport also features a terrace, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free. This 3-star Jacksonville hotel is smoke free.

  • 127 guestrooms or units
  • 6 levels
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

24/7 Gallery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Hyatt Place Jacksonville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Jacksonville Airport
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  • Hyatt Place Jacksonville
  • Hyatt Place Jacksonville
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You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.