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3.9 out of 5
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See all 22 travelocity Reviews

"Beautiful area. Staff very attentive, especially at check-in. " More

By a verified traveler on Wed 27 Mar 2019

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Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$252* Per night/room Jun 24 - Jun 25

Signature Room, 1 King Bed, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Suite, 1 Bedroom, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Tower (Mobility w/ Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sawgrass Marriott Golf Resort & Spa ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sawgrass Marriott Golf Resort & Spa

Everyone (4) Couples (2) Family (4)
1 out of 5
Room was very moldy/ mildew smell

Posted by , from PONTE VEDRA on May 22, 2022

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Comment from Hotel Management

Jun 12, 2022 by Sawgrass Marriott Management

Dear Sean, thank you for taking the time to post your review and for staying with us. We regret the negative experience you had while here and sincerely apologize. This is not our standard for guestroom experiences and we have notified the appropriate departments and leaders who are working diligently to resolve this. Thank you once more for your feedback, our team will adjust and continue to evaluate. Thank you, Sawgrass Marriott Management

2 out of 5
We thought that we were staying in the main hotel, instead we were put in the villas. Our room was on the 3rd floor and had to bring up our bags without an elevator. All the villa’s elevators are not operating, so if you have a disability, this is not the hotel for you. As soon as we get in the room, we discovered that our toilet was not running either, which was fixed quickly. When it was time to go to bed, we realized our mini fridge and TV also weren’t working. When I called the front desk, they gave me a choice of having the TV or mini fridge service call, we waited for 45 min without anyone showing, in that 45 min wait, our neighbors decided to bang on the walls to scare out a lizard in their room. We finally had enough and requested another room. The new room was on the 2nd floor, again no elevator, but was much cleaner than the first, however there was trash and clothes left from the previous guest. Also only one soda machine that I could see for all the villa buildings, which was no surprise that everything was sold out. Additionally they tried to charge us for a parking fee, which was strange because we self parked. The property is beautiful, which made up for the guest suites, which was very disappointing as you would think they would put the same attention to detail in the rooms.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 3, 2021 by Front Office Managers

Dear Guest, thank you for choosing to stay at our hotel. Please accept our apologies for the maintenance and cleanliness issue you experienced during your stay. We are also disappointed to know your room did not meet your expectations. On a positive note, we are glad to know you were pleased with our beautiful property. Thank you again for your feedback, and we hope to see you again soon. Thank you, Michelle and KarenRose, Front Office Managers

5 out of 5
Beautiful area. Staff very attentive, especially at check-in.

Posted by on Mar 27, 2019

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Comment from Hotel Management

Mar 28, 2019 by Front Office Manager

Dear Guest, wow - thank you for the five-star review of Sawgrass Marriott Golf Resort & Spa. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property. We also appreciate you acknowledging our courteous staff, especially front desk associates. We will be sure to share your compliments with them. Thank you again. We hope to welcome you back soon. Patrick J. Keating, Front Office Manager

5 out of 5
The property was very peaceful. Several onsite restaurants to choose from after a long day.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 28, 2019 by Front Office Manager

Dear Guest, wow - thank you for the five-star review of Sawgrass Marriott Golf Resort & Spa! We are thrilled to read about your fantastic stay and how much you enjoyed our relaxing property. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you again, we look forward to welcoming you back on your next visit to Ponte Vedra Beach. Patrick J. Keating, Front Office Manager

5 out of 5
Had an excellent stay. Played golf at Sawgrass and a short shuttle to the hotel. Enjoyed the hit the green challenge.

Posted by , from Virginia on Aug 24, 2018

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5 out of 5

One beautiful week in Ponte Vedra Beach

Pros: The distance to Sawgrass golf club house , many restaurants and Mayo Clinic .
Location: The beach is only a mile away , lots of shops and dining choices .
Excellent overall experience . The front desk staff person " Gabby Roque " was an expert at her profession . I had a few difficult requests which she handled for me perfectly . Initially I had booked for one night but needed up extending my trip for 4 more nights . The room was in a quiet part of the hotel, with a nice water view out my window. My room had recently been renovated . It was quite nice . Large flatscreen tv, king size bed, walk in shower . mini fridge , kuerig coffee machine with bottles of water placed above . I spent my days at Mayo Clinic . I was nice to be able to return to the Marriot at nights for peace . I was able to use the hotel starbucks in the lobby every morning . For dinners i walked next store to the town center for great dinners at Nona Blue . When we were in the process of building our home in Sawgrass CC , we stayed here in 2007 & 2008 . It was a totally nicer experience this week , Everyone in the hotel was very nice and welcoming . I highly reccomend the Sawgrass Marriot .

Posted by on Dec 22, 2017

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Comment from Hotel Management

Dec 23, 2017 by Front Office Manager

Dear Andrew, thank you for taking the time to review your stay at Sawgrass Marriott Golf Resort & Spa and for recommending us. We couldn’t be more pleased to know that our excellent facilities and your well-appointed room made your stay enjoyable. I will surely share your compliments with my entire team, especially Gabby. We look forward to welcoming you back soon. Patrick J. Keating, Front Office Manager

4 out of 5

Very nice resort

Pros: Setting and friendliness of staff
Cons: Finish the construction!
Location: Palm Valley Fish Camp nearby and Cap's on the Water down A1A toward St. Augustine are excellent restaurants with great seafood. Many shopping venues.
We spent Christmas here with relatives and had a great time. I thought our room, a suite, was really nice for the money. It was quiet and comfortable and fresh. The staff was very friendly. The food was good (had the breakfast buffet). The only problem was that there was a lot of reconstruction going on (the pool was closed and there was plenty of construction activity there on the day after Christmas. The beach facility was nice and easy to get to by the free shuttle bus. Made for a nice, relaxing holiday.

Posted by , from Gainesville, FL on Dec 27, 2015

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3 out of 5

Nice Hotel

Pros: Close to home
Cons: Do construction at the time of check out 11:00 a.m. Most work can be done without the noise prior. Making the guest aware is fair.
We checked in On a Sunday. They had 33 percent occupancy and had a very busy weekend with 5 weddings. Our room that was assigned was not up to our standards. We did not want to look out over the convention room top and absolutely no view. We could hear the A.C. units. We asked to be relocated and they were very hospitable and assisgned us to a room with a view. We wondered why we were not assigned the room in the first place. Some restaurants on Property were not open and the lounge closed at 10:00. At 9:20 Monday Morning we woke to the sound of pounding, like someone was hammering. I got up and called to the front desk. I was placed on hold and then told by the receptionist that the President Suite was under construction. We were hoping to sleep in to 10:30 but to no avail. When i dressed and went for coffee you could hear the pounding noise throughout the Hotel.

Posted by on Oct 13, 2015

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5 out of 5

BEST HOTEL I HAVE EVER STAYED AT

Pros: Absolutely everything
Cons: Their on site putt putt course could use some improvement, but this is just picking something, because everything was amazing.
Location: 10 minutes from the beach but a shuttle is offered to the private beach club. Shopping and food 30 minutes from St. Augustine.
From the moment we pulled up me and my wife were amazed at the facilities. We have never been to a hotel where the staff was so outgoing and willing to do anything to make your stay amazing. There is a shuttle (ten Min) Drive to the private beach club. There the pampering and staff continue to amaze us. The Bed's were some of the most amazing beds. If you decide to go you must visit the amazing on site spa. We will put this on our schedule and will definitely be back even for a weekend stay.

Posted by , from Florida on Jul 21, 2015

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4 out of 5

amazing views

Very glad I went during a lull for other travelers to this resort. Very peaceful. a gecko got into my room. Stayed a villas. Some rust on faucet features but truely amazing stay.

Posted by , from washington on Jun 22, 2013

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