Heart of Jacksonville
You'll be steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Florida Theatre with a stay at this Downtown Jacksonville hotel.
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.
Comfy beds, WiFi
The 354 soundproofed guestrooms offer WiFi and comfy beds. Other amenities include sitting areas, room service, and LCD TVs with digital channels.
Jan 15, 2022 by General Manager
Dear Deborah, We are saddened to hear that you were unable to have a wonderful time during your visit. This is not the experience that we wish to provide and you can bet that we receive the feedback. Our parking rates are competitive with others in the area and we do notify our guests of our updated policies. However, we apologize for falling short of expectations. Thank you for bringing this to our attention. Sincerely, Chris Johnson General Manager
Jan 4, 2022 by General Manager
Dear Paola, We were pleased to read your kind words about your recent stay at our hotel. It's great to hear you found our customer service to exceed your expectations. Our goal is 100% satisfaction for our guests, and we know that our hard-working staff makes this happen. We would appreciate the opportunity to host you again at Jacksonville River City Downtown Hotel. Come back soon! Sincerely, Chris Johnson General Manager
Jan 1, 2022 by General Manager
Dear William, Thank you for the outstanding rating of your recent stay at Jacksonville River City Downtown Hotel. We're glad you found our service exceptional, and hope you enjoyed our accommodations. Our goal is 100% satisfaction for our guests, and we're glad we achieved this with you. Please consider allowing us to host you again should you be returning to Jacksonville. Sincerely, Chris Johnson General Manager
Dec 7, 2021 by General Manager
Dear Kenneth, Thank you for staying with us at Jacksonville River City Downtown Hotel. It's fantastic that our friendly and attentive team members helped make your visit even more enjoyable. Come back and see us soon! Sincerely, Chris Johnson General Manager
Nov 16, 2021 by General Manager
Dear Patrick, Our team appreciated the opportunity to host your visit to Jacksonville! We trust you had a cozy stay in our comfortable accommodations, and we hope you had an incredible time exploring all our city has to offer. Should your travels bring you back our way, please allow our staff to serve you again. Sincerely, Michael Islava General Manager
Oct 6, 2021 by General Manager
Dear Mimi, Thank you very much for taking the time to share your comments with us. It is lovely to know that you enjoyed our convenient location and lovely facilities. We strive to create a peaceful atmosphere for our guests, and we are sorry to hear about your concerns in this regard. Our staff members are always available to help address these issues as they arise. Thank you, and we hope to see you again in the future for another visit! Sincerely, Michael Islava General Manager
Jul 23, 2021 by General Manager
Fantastic accommodations and world-class service are what we're all about at Omni Jacksonville Hotel, so we're thrilled you agree! Come back and see us again soon! Sincerely, Vinnie Bucci, General Manager
Jacksonville River City Downtown Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Jacksonville River City Downtown Hotel. For a fee, parking is available. This 3.5-star Jacksonville hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking
Jacksonville River City Downtown Hotel offers 354 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
JBar - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered.
Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.