Heart of Jacksonville
At this Downtown Jacksonville hotel, you'll be steps from Times-Union Center for the Performing Arts and within a 15-minute walk of Museum of Contemporary Art Jacksonville. Florida Theatre is 0.7 mi (1.1 km) away.
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour gym and perks like free WiFi.
Mar 2, 2022 by General Manager
Dear Holly, Thank you for taking the time to let us know about your stay at Jacksonville River City Downtown Hotel. It is awesome to hear that you enjoyed our delicious on-site food and beverage options and clean accommodations. We appreciate your feedback on the parking situation and apologize for any inconvenience this may have caused. Please come back and see us again when you are next in the city. Sincerely, Chris Johnson General Manager
Feb 24, 2022 by General Manager
Dear Becky, Thank you very much for taking the time to share your comments with us. We love to hear about our staff members, and it is wonderful to receive your comments about Venus. It will be a pleasure to pass your comments along. Happy travels and we hope to see you again soon! Sincerely, Chris Johnson General Manager
Jan 28, 2022 by General Manager
Dear Francesca, We're so glad our location put you close to some of your desired points of interest, and we hope you had a great time! At Jacksonville River City Downtown Hotel, your happiness will always be our goal, and overall, we hope you had everything you needed to feel right at home with us. Until next time, we wish you all the best! Sincerely, Chris Johnson General Manager
Jan 15, 2022 by General Manager
Dear Deborah, We are saddened to hear that you were unable to have a wonderful time during your visit. This is not the experience that we wish to provide and you can bet that we receive the feedback. Our parking rates are competitive with others in the area and we do notify our guests of our updated policies. However, we apologize for falling short of expectations. Thank you for bringing this to our attention. Sincerely, Chris Johnson General Manager
Jan 4, 2022 by General Manager
Dear Paola, We were pleased to read your kind words about your recent stay at our hotel. It's great to hear you found our customer service to exceed your expectations. Our goal is 100% satisfaction for our guests, and we know that our hard-working staff makes this happen. We would appreciate the opportunity to host you again at Jacksonville River City Downtown Hotel. Come back soon! Sincerely, Chris Johnson General Manager
Jan 1, 2022 by General Manager
Dear William, Thank you for the outstanding rating of your recent stay at Jacksonville River City Downtown Hotel. We're glad you found our service exceptional, and hope you enjoyed our accommodations. Our goal is 100% satisfaction for our guests, and we're glad we achieved this with you. Please consider allowing us to host you again should you be returning to Jacksonville. Sincerely, Chris Johnson General Manager
Dec 7, 2021 by General Manager
Dear Kenneth, Thank you for staying with us at Jacksonville River City Downtown Hotel. It's fantastic that our friendly and attentive team members helped make your visit even more enjoyable. Come back and see us soon! Sincerely, Chris Johnson General Manager
Nov 16, 2021 by General Manager
Dear Patrick, Our team appreciated the opportunity to host your visit to Jacksonville! We trust you had a cozy stay in our comfortable accommodations, and we hope you had an incredible time exploring all our city has to offer. Should your travels bring you back our way, please allow our staff to serve you again. Sincerely, Michael Islava General Manager
Marriott Jacksonville Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12972 square feet (1205 square meters) and includes a conference center. The business-friendly Marriott Jacksonville Downtown also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available. This 4-star Jacksonville hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking
Marriott Jacksonville Downtown offers 354 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Jacksonville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast daily.
JBar - This bar specializes in American cuisine and serves lunch and dinner.
Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Children under 12 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.