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4.3 out of 5

"Great stay, wonderful stay. " More

By a verified traveler on Wed 08 Jun 2022

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Hotel Description

4-star hotel near River City Market Place

North Jacksonville stay

Your stay at this North Jacksonville hotel places you within 3 miles (5 km) of River City Market Place and UF Health North. Also, UF Health Hospital North is within 3 miles (5 km) and Oceanway Community Center is within 6 miles (10 km).

Free airport shuttle

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Room, 1 King Bed, Accessible, Roll in Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Jul 17 - Jul 18

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed , Hearing Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King , Accessible, Roll in Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Jacksonville Airport ratings based on 33 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Jacksonville Airport

Everyone (19) Couples (2) Family (9)
4 out of 5

Posted by on Jun 28, 2022

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Comment from Hotel Management

Jun 29, 2022 by Hotelmgmt

Thank you for taking the time to rate your stay, Joseph. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

5 out of 5
Great stay, wonderful stay.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 11, 2022 by Hotelmgmt

How wonderful, Leslie, to hear that your time with us exceeded expectations! Thank you for rating us five stars. We hope you’ll visit us again soon at the DoubleTree by Hilton Hotel Jacksonville Airport!

3 out of 5

Posted by , from Great Lakes on Apr 4, 2022

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5 out of 5
Hotel was beautiful and very clean. Beautiful pool area. Very convenient to the airport. Shuttle service was great. Everyone at hotel friendly and helpful.

Posted by , from STORRS on Mar 29, 2022

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Comment from Hotel Management

Mar 31, 2022 by Hotelmgmt

Samantha, we loved welcoming you to DoubleTree by Hilton Hotel Jacksonville Airport and are elated to see that your lasting impressions of us are so high! Thank you so much for sharing your kind words about our beautiful property, sparkling clean spaces, and warm, accommodating service. Knowing that we provided everything you desired for a five-star stay means the world to us! Please, hurry back soon!

4 out of 5
Internet access wasn’t great. And for business travelers that’s tough

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 23, 2022 by Hotelmgmt

Thank you for choosing DoubleTree by Hilton Hotel Jacksonville Airport, Penny, and for sharing this helpful feedback. While we are glad to see you enjoyed a four-star stay overall, we must sincerely apologize for any difficulties you faced with our Wi-Fi. We understand how important excellent internet access is, especially for business travelers, and our team will look into your experience to ensure any issues are addressed right away. Please allow us another chance to welcome you and show you a stay that is perfect in every way!

5 out of 5

Posted by , from FAYETTEVILLE on Feb 17, 2022

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5 out of 5

Posted by on Dec 14, 2021

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5 out of 5
Loved the airport shuttle. Also enjoyed the grounds with water features and fire pit.

Posted by , from Shawnee on Nov 26, 2021

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Comment from Hotel Management

Nov 30, 2021 by HotelMgmt

Eileen, it was a pleasure to ease your travels with our convenient shuttle service and lovely setting here at DoubleTree Jacksonville Airport Hotel! Thank you for gifting us with your top score, and we hope to serve as your preferred property whenever you visit our area.

4 out of 5

Posted by on Nov 22, 2021

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4 out of 5

Posted by , from St Augustine on Oct 9, 2021

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About the DoubleTree by Hilton Hotel Jacksonville Airport

Location 2101 Dixie Clipper Dr, Jacksonville, FL 32218

Property Features

DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. There are 7 meeting rooms available. The business-friendly DoubleTree by Hilton Hotel Jacksonville Airport also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Jacksonville hotel is smoke free.

  • 202 guestrooms or units
  • 6 levels
  • Built in 1977
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 5.00 per night (in/out privileges)
  • Extended parking fee: USD 5 per night
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Jacksonville Airport
  • DoubleTree by Hilton Hotel Jacksonville Airport Hotel
  • DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.