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4.1 out of 5

"i liked how close to the airport it is and not too far from the cruise port. very easy and a free airport shuttle! " More

By a verified traveler on Sat 23 Sep 2023

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Hotel Description

4-star hotel in Northside

Northside stay

A stay at this Northside hotel places you within 3 miles (5 km) of UF Health North and 6 miles (10 km) of UF Health Hospital North. River City Market Place and Oceanway Community Center are also within 6 miles (10 km).

Free airport shuttle

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Room, 1 King Bed, Accessible, Roll in Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Oct 8 - Oct 9

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed , Hearing Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King , Accessible, Roll in Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Jacksonville Airport ratings based on 38 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Jacksonville Airport

Everyone (24) Couples (4) Family (9)
5 out of 5
i liked how close to the airport it is and not too far from the cruise port. very easy and a free airport shuttle!

Posted by on Sep 23, 2023

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Comment from Hotel Management

Sep 23, 2023 by Hotelmgmt

Kelli, we're glad we could offer an ideal location for your travel plans! Thank you for choosing DoubleTree by Hilton Hotel Jacksonville Airport and leaving us this five-star review. It will be our pleasure to welcome you back again!

5 out of 5
We we’re very pleased

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 5, 2023 by Hotelmgmt

We're thrilled that you had a satisfying stay, Alan! Thank you for choosing DoubleTree by Hilton Hotel Jacksonville Airport and sharing your five-star experience with us. We can't wait to welcome you back again!

5 out of 5
Very clean, rooms are beautiful and large and the kids loved the cookies on arrival:)

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 8, 2023 by Hotelmgmt

Kristin, we're delighted that you enjoyed your stay with us at DoubleTree by Hilton Hotel Jacksonville Airport! Thank you for mentioning our clean, spacious accommodations and tasty welcome cookies. We'd love to host your family again soon!

1 out of 5

Posted by on Jun 2, 2023

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Comment from Hotel Management

Jun 24, 2023 by Hotelmgmt

Seeing your rating is disappointing as we always strive to provide our guests with a first-rate stay. We hope to have the opportunity to change your impression of us on a future visit, Charles.

5 out of 5
Everything was fine

Posted by on May 28, 2023

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Comment from Hotel Management

May 30, 2023 by Hotelmgmt

Morgan, thanks so much for sharing your positive experience and leaving us a five-star rating! We enjoyed hosting you at the DoubleTree by Hilton Hotel Jacksonville Airport and would love to welcome you back again when your travels return you to the area.

5 out of 5

Posted by on May 21, 2023

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Comment from Hotel Management

May 22, 2023 by Hotelmgmt

There is nothing better than earning five-stars from a valued guest, Bridget! Thank you and we hope to see you again soon at DoubleTree by Hilton Hotel Jacksonville Airport.

4 out of 5

Posted by on Apr 25, 2023

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Comment from Hotel Management

May 16, 2023 by Hotelmgmt

Thank you for taking the time to rate your stay, Lois. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

5 out of 5

Posted by on Apr 16, 2023

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Comment from Hotel Management

May 6, 2023 by Hotelmgmt

Thank you for the five-star rating, Alan! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

5 out of 5

Posted by on Mar 13, 2023

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Comment from Hotel Management

Apr 3, 2023 by Hotelmgmt

Thank you for your five-stars, Barbara. We look forward to your return and we hope it's soon!

1 out of 5

Posted by on Feb 27, 2023

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Comment from Hotel Management

Mar 20, 2023 by Hotelmgmt

We strive to make each stay a memorable one, so it's disappointing to learn that we missed the mark on this occasion, Rachid. We hope that you allow us the opportunity to provide you with an improved experience in the future.

About the DoubleTree by Hilton Hotel Jacksonville Airport

Location 2101 Dixie Clipper Dr, Jacksonville, FL 32218

Property Features

DoubleTree by Hilton Hotel Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and 7 meeting rooms are available. The business-friendly DoubleTree by Hilton Hotel Jacksonville Airport also features multilingual staff, concierge services, and laundry facilities. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. This 4-star Jacksonville hotel is smoke free.

  • 202 guestrooms or units
  • 6 levels
  • Built in 1977
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 3 miles
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Jacksonville Airport offers 202 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 per person
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Jacksonville Airport
  • DoubleTree by Hilton Hotel Jacksonville Airport Hotel
  • DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.