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Hilton Garden Inn Jacksonville Downtown Southbank

3-star property
1201 Kings Avenue, Jacksonville, FL 1-855-201-7819
4.6 out of 5
Wonderful!
See all 12 travelocity Reviews

"The lady that checked us in was so nice and pleasant to speak with. She was very welcoming. " More

By a verified traveler on Tue 31 Dec 2019

Points Of Interest

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Hotel Description

3-star hotel near TIAA Bank Field

Southside stay

Within a 15-minute walk of this Southside hotel, you'll find San Marco Theatre and Theatre Jacksonville. Baptist Medical Center Jacksonville and Friendship Park are also within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. Self parking, limo/town car service, and express check-in are also offered.

Room, 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$132* Per night/room Jun 5 - Jun 6

Room, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queens, Accessible w/ Roll In Shower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hilton Garden Inn Jacksonville Downtown Southbank ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Jacksonville Downtown Southbank

Everyone (5) Couples (2) Family (3)
5 out of 5
Decent.

Posted by on Feb 21, 2023

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Comment from Hotel Management

Mar 20, 2023 by Lillie

We thank you for your feedback and hope to see you again soon.

5 out of 5
Parking Deck Access

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 4, 2021 by Andres

Glad to see you enjoyed your stay

1 out of 5

Posted by on Mar 27, 2021

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5 out of 5

Posted by on Oct 10, 2020

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5 out of 5
The lady that checked us in was so nice and pleasant to speak with. She was very welcoming.

Posted by on Dec 31, 2019

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5 out of 5
Very clean and friendly staff! Highly recommended!

Posted by on Aug 16, 2019

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5 out of 5
Very clean and friendly staff. Nice bar and restaurant.

Posted by on Jul 21, 2019

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4 out of 5
I had a great stay. The hotel was clean the hotel staff was very nice and professional. The bed was absolutely amazingly comfortable. the one and only thing I was disappointed in was not being able to enjoy the spa due to all of the children I understand it's Fourth of July weekend and also summer break I just wish they had a separate time for adults to be able to enjoy the pool area do to it closing at 10 p.m.There was no time to enjoy it due to all the children.

Posted by on Jul 7, 2019

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5 out of 5
Everyone was friendly, helpful and professional. The place was clean and the room was excellent. I highly recommend this hotel!

Posted by on Jun 23, 2019

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5 out of 5

Posted by on May 25, 2019

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About the Hilton Garden Inn Jacksonville Downtown Southbank

Location 1201 Kings Avenue, Jacksonville, FL 32207

Property Features

Hilton Garden Inn Jacksonville Downtown Southbank offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1226 square feet (114 square meters) and includes conference space. Hilton Garden Inn Jacksonville Downtown Southbank also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

  • 1 building
  • 123 guestrooms or units
  • 8 levels
  • 1226 sq ft of conference space
  • 114 sq m of conference space
  • Built in 2009
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Metro station: Kings Avenue Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Hilton Garden Inn Jacksonville Downtown Southbank has a restaurant serving breakfast and dinner.

Bar 1201 - Onsite bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Downtown/Southbank
  • Hilton Garden Inn Downtown/Southbank Hotel
  • Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
  • Hilton Garden Inn Jacksonville Downtown/Southbank
  • Hilton Garden Inn Jacksonville Downtown Southbank Hotel
  • Hilton Garden Inn Southbank Hotel
  • Hilton Garden Inn Southbank
  • Hilton Jacksonville Southbank
  • Hilton Garden Inn Jacksonville Downtown Southbank Hotel
  • Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

You should know

  • Pool access available from 7 AM to 10 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.