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4.7 out of 5

"evening food events were awesome... free breakfast and a snack in the evenings... staff was friendly and helpful " More

By a verified traveler on Wed 20 Mar 2019

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Hotel Description

3-star hotel near St. Johns Town Center

Southside stay

Your stay at this Southside hotel places you within 3 miles (5 km) of St. Johns Town Center and Saint Vincent's Medical Center Southside. Dog Wood Park of Jacksonville and Morocco Shrine Center are also within 6 miles (10 km).

Renovated in 2020

This hotel features an outdoor pool and a 24-hour gym. Free self parking, a 24-hour business center, and a free grocery shopping service are also offered.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$123* Per night/room Oct 21 - Oct 22

Suite, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Jacksonville Deerwood Park ratings based on 29 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Jacksonville Deerwood Park

Everyone (1) Family (2)
4 out of 5

Posted by on Aug 30, 2020

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5 out of 5
evening food events were awesome... free breakfast and a snack in the evenings... staff was friendly and helpful

Posted by on Mar 20, 2019

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4 out of 5

The hotel is inviting

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
The only reason for not giving a 5 is as you are walking up to the door of the hotel there is always a group standing around or sitting on the railings with drinks and smoking. We have stayed at this hotel many times and this is a given. Perhaps a sitting area some where near but not at the entrance. This last stay a couple had actually brought out their beach chairs and again right there as walking in. A little tacky!

Posted by , from Sarasota, FL, USA on Aug 21, 2012

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4 out of 5

Will definitely stay here again!

Pros: Free breakfast, Quiet
We stay in JAX a few times a year and this hotel will definitely get our business again.

Posted by , from Indianapolis, IN, USA on Jun 1, 2012

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5 out of 5

Very friendly and knowledgeable staff

Pros: Free breakfast, Close restaurants, Quiet
Only stayed one night but found room to be very comfortable and with many amenities that are nice to have. i.e full kitchen, 2 T.V's spacous bathroom with seperate shower from sink area.

Posted by , from Tampa, FL, USA on Jan 5, 2012

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5 out of 5

Comfy Cozy

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We felt perfectly at home at this quaint hotel, loved our cottage like room with all the amenities. Staff was very attentive.

Posted by , from Gainesville, FL, USA on Nov 15, 2011

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5 out of 5

Home away from home

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: maid service limited esp on weekends
Suites are great. Spacious. Comfortable. Quiet. Grocery store, drug store, restaurants all within short walk. They love pets and allowed friend to bring dog up to room for a visit at no additional charge (even had bag of dog cookies upon arrival). Nice kitchen. Free delicious breakfast daily and evening meals served during the week at no charge. Free laundry facilities and wifi. Free parking. So so workout facilities but can make do. Small but clean pool. No river or ocean views however best accommodations in Jax for my money! Will stay again.

Posted by , from Ann Arbor MI on Jul 3, 2011

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5 out of 5

This hotel made us feel welcome

Online reservation, everything was perfect, very clean. We even had a small dog that was welcomed in everyday. It was a good 4 nite stay.

Posted by on Jun 26, 2011

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4 out of 5

Nice comfortable family hotel

Pros: Free breakfast, Free Internet, Quiet, very well priced
Cons: noisy during breakfast
Awesome price for a comfortable well operated hotel. Receptive staff, enough parking, good breakfast, very clean hotel and room.

Posted by , from Tallahassee, FL on Apr 13, 2011

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5 out of 5

would stay again

Pet fee is $* a night at least that what I was charged. It is misleading b/c they tell you pets are allowed but Staybridge site doesn't inform you that there is a pet fee. Couldn't go to sleep when I wanted to b/c the tv cable kept going out and coming back on and then all the eletricity in the room went out. Had to call the front desk to have someone come look at it and we were able to fix the problem and I could've moved to another room but chose to stay after that no more problems. Only stayed 1 night

Posted by on Feb 14, 2011

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About the Homewood Suites by Hilton Jacksonville Deerwood Park

Location 8511 Touchton Rd E, Jacksonville, FL 32216

Property Features

Homewood Suites by Hilton Jacksonville Deerwood Park offers its guests an outdoor pool and a 24-hour fitness center. There's an onsite 24-hour business center. Barbecue grills, multilingual staff, and a picnic area are also featured at Homewood Suites by Hilton Jacksonville Deerwood Park. Self parking is free. A complete renovation of Homewood Suites by Hilton Jacksonville Deerwood Park was completed in March 2020. This 3-star Jacksonville hotel is smoke free.

  • 117 guestrooms or units
  • 4 levels
  • Built in 2008
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Jacksonville Deerwood Park offers 117 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 140 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 34 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 140 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jacksonville Staybridge Suites
  • Staybridge Suites Hotel Jacksonville
  • Staybridge Suites Jacksonville Hotel Jacksonville
  • Homewood Suites by Hilton Jacksonville Deerwood Park Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.