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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Hotel perfectly located for exploring Southside

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Terrace/patio
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Popular LocationJacksonville Naval Air Station9 min drive
  • Popular LocationOrange Park Mall11 min drive
  • Popular LocationSt. Johns Town Center17 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)36 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

7.9/10 Good
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10/10 Exceptional
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9/10 Wonderful
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room business center

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business center

Basic Room, 1 King Bed

8.6/10 Excellent
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10/10 Exceptional
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10/10 Exceptional
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9/10 Excellent
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business center

Room, 1 King Bed, Accessible (Hearing)

10/10 Exceptional
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 6 miles (10 km) of Mandarin Museum and Mandarin Park. Bestbet Orange Park is within 6 miles (10 km) and Jacksonville Naval Air Station is within 9 miles (15 km).

What's nearby

  • bestbet Orange Park - 8 min drive
  • Jacksonville Naval Air Station - 9 min drive
  • Orange Park Mall - 11 min drive
  • St. Johns Town Center - 17 min drive
  • EverBank Stadium - 20 min drive

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • Chick-Fil-A - 12 min walk
  • Panera Bread - 4 min drive
  • McDonald's - 17 min walk
  • Hardee's - 3 min drive
  • Arby's - 10 min walk

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel perfectly located for exploring Southside
Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (21 inches high)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 80.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

How close is Tru by Hilton Jacksonville South Mandarin to the airport?

Tru by Hilton Jacksonville South Mandarin is 19.6 mi (22-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on Jun 23, 2024 start from $97.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Jacksonville South Mandarin have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Jacksonville South Mandarin.

Does Tru by Hilton Jacksonville South Mandarin offer free breakfast?

Tru by Hilton Jacksonville South Mandarin offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Tru by Hilton Jacksonville South Mandarin?

No, there is no casino at this hotel, but bestbet Orange Park (8-min drive) is nearby.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Jacksonville South Mandarin?

This hotel offers free self parking.

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Tru by Hilton Jacksonville South Mandarin features an outdoor pool.

Does Tru by Hilton Jacksonville South Mandarin have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Jacksonville South Mandarin to downtown Jacksonville?

Tru by Hilton Jacksonville South Mandarin is 10.3 mi away from Jacksonville.

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 671 reviews" "
Rating 8 - Good. 126 out of 671 reviews" "
Rating 6 - Okay. 42 out of 671 reviews" "
Rating 4 - Poor. 31 out of 671 reviews" "
Rating 2 - Terrible. 27 out of 671 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Agnes

Liked: Amenities
It was prompt and the room is very pleasant and clean
Stayed 1 night in Feb 2024

8/10 Good

Megan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything
Stayed 1 night in Feb 2024

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great on site staff.
Stayed 2 nights in Feb 2024

4/10 Poor

Taia

Traveled with family
Disliked: Property conditions & facilities
Worst night of sleep ever!
Stayed 1 night in Feb 2024

10/10 Excellent

Nina, State College

Liked: Cleanliness, staff & service, property conditions & facilities
Whole Foods is close by.
Stayed 1 night in Feb 2024

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great breakfast! Rooms were clean and comfortable. Had a great stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tom

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 1 night in Feb 2024

10/10 Excellent

giorgio, Lawrenceville

Liked: Cleanliness, staff & service, property conditions & facilities
The area outside of the property is not well maintained.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Codi

Liked: Staff & service, property conditions & facilities
O
Stayed 1 night in Jan 2024