The only staff we interacted with was the front desk staff and they were fine when we checked in, went back to get towels for our room, and the hour later when we checked out. Overall, the facility as a whole was dirty and in disrepair. Our room was not cleaned properly. The bed was made, but when we pulled back the sheets there was hair. The end table needed to be wiped down, there were rings, and it was wet under the remote control. Outlet covers were missing on a couple outlets. The bathroom only had the floor towel and used washcloths when we checked in. The tub was dirty or possibly just stained. The floors were dirty. I needed clean towels to wash my feet after I mistakenly took off my shoes and walked around. We could not stay there any longer and accepted that we would not get a refund. It was not worth it to try to have the staff resolve it for us as we were generally uncomfortable with the facility itself. There were people loitering about, loud music, and we could hear people running up and down the hallway upstairs. While waiting in the check in area the clientele walking in and out made it seem like an unsafe environment in conjunction with the multiple posted notices for human trafficking and late fees and charges. While we understand a hotel to a degree cannot turn people away, we could not stay there and spent our brief time there looking for alternative lodging.