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4.1 out of 5

"Friendly and helpful staff. Pet friendly. Nice breakfast. Will visit again, " More

By a verified traveler on Sun 02 Sep 2018

Hotel Description

Hotel near West Town Mall in Knoxville

In Knoxville

Your stay at this Cedar Bluff hotel places you within 6 miles (10 km) of West Town Mall and Turkey Creek Shopping Center. Willow Creek Golf Club and University of Tennessee are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 89 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Feb 25 - Feb 26

Suite, 1 Bedroom, Non Smoking (2 Queenbed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN ratings based on 40 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Everyone (24) Couples (5) Family (11)
5 out of 5
Robin at the front desk was very helpful, and recommend a great place for dinner

Posted by on Feb 11, 2020

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Comment from Hotel Management

Feb 11, 2020 by sat

Dear User, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

4 out of 5
The room was spacious and nice. The bathroom needed some updates and the tile needs to be professionally cleaned as there is some mold. The staff was very helpful! Paris at check in recommended a great restaurant near by. It was very good and very affordable. The location is a bit difficult to get to. It’s easy to see from the freeway but they need smaller signs on the road leading to the parking lot. It’s a maze and awkward. The breakfast was nice and fruit, cookies and coffee available in the lobby 24 hours.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by sat

Dear Travelocity user, We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments about as a training opportunity with our housekeeping team.

5 out of 5
All was good. New employee struggled a bit and the supervisor (owner?) was smiling, calm and supportive - really liked seeing that. Love the cookies and welcome pack - we needed the latter!!

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 30, 2020 by sat

Dear Expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

3 out of 5
Hot tub had too much chlorine in it. My eyes were burning & my bathing suit was bleached out from jet black to medium brown. A few tiles In my bathtub/shower were missing. If a food needed replenished for breakfast they just took the container away. Did not bring out more!

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 11, 2019 by Harshi

Dear expedia user, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the pool chlorine level. We will review the condition of hot tub chlorine level with our maintenance staff to ensure our hot tub chlorine level are up to standards requirement.

5 out of 5

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 7, 2019 by Harshi

Dear expedia user, Thank you for taking the time to rate about your experience. We are delighted to see that you enjoyed. We look forward to your next stay.

4 out of 5
I like that is was very close from the highway. The room was very comfortable.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Harshi

Dear Travelocity, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

3 out of 5
It needs some Tlc. Breakfast was just ok. Clean though

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 5, 2019 by Harshi

Dear Travelocity user, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

4 out of 5
The carpet in hallway and room felt a little dirty and dated . But the rest of the room and hotel was nice . Pool was smaller then expected but still nice :)

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by Harshi

Dear Travelocity, We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments about dirty carpet as a training opportunity with our housekeeping team.

5 out of 5
Room was larger and clean. Had extra cabinets and storage for your cloths. Shower head had great water pressure. Everything was clean and very relaxing.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Harshi

Dear Expedia User, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

5 out of 5
Great location for our event. The rooms are clean, spacious, and great amenities. We will return to this facility in the future.

Posted by on Aug 30, 2019

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Comment from Hotel Management

Sep 5, 2019 by Harshi

Dear expedia user, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

About the Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Location 9137 Cross Park Drive, Knoxville, TN 37923

Property Features

Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 640 square feet (58 square meters). The business-friendly Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN also features a library, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Knoxville hotel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • 640 sq ft of conference space
  • 58 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Library
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (26.3 km / 16.3 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN offers 89 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per night, plus a one-time cleaning fee of USD 35.00 and a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25 per pet, per night plus USD 35.00 one-time cleaning fee
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlson Cedar Bluff
  • Country Carlson Knoxville Cedar Bluff
  • Country Inn Carlson Knoxville Cedar Bluff
  • Inn Carlson Cedar Bluff

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.