See all properties
Save

Crowne Plaza Knoxville Downtown University, an IHG Hotel

3.5 star property
Hotel near University of Tennessee in Knoxville

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)
Reviews
9.0

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Pool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Popular LocationMarket Square2 min walk
  • Popular LocationKnoxville Convention Center8 min walk
  • Popular LocationUniversity of Tennessee15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)18 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 300.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

  • 300.00 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility, Roll In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Transfer Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 300.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 600.00 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Top Floor)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Knoxville
Pool
Pet friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1158)
The price is $242
per night
$284 total
includes taxes & fees
May 28 - May 29
Hilton Knoxville

About the neighborhood

Knoxville

Heart of Knoxville.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. Knoxville Visitors Center and Market Square are also within half a mile (1 km).

What's nearby

  • Market Square - 2 min walk
  • Tennessee Theatre - 7 min walk
  • Knoxville Convention Center - 8 min walk
  • University of Tennessee - 15 min walk
  • Neyland Stadium - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • Stock & Barrel - 2 min walk
  • Downtown Grill & Brewery - 4 min walk
  • Tupelo Honey - 4 min walk
  • J.C. Holdway - 5 min walk
  • Coffee & Chocolate - 5 min walk

About this property

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Hotel near University of Tennessee in Knoxville
Crowne Plaza Knoxville Downtown University, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 15670 square feet (1456 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University, an IHG Hotel. For a fee, parking is available.

This Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 15670 sq ft of conference space
  • 1456 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Knoxville Downtown University, an IHG Hotel offers 195 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch Smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
  • Only dogs and cats are allowed
  • Weight limit: 100 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

How close is Crowne Plaza Knoxville Downtown University, an IHG Hotel to the airport?

Crowne Plaza Knoxville Downtown University, an IHG Hotel is 12.8 mi (19-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University, an IHG Hotel on May 27, 2024 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Knoxville Downtown University, an IHG Hotel.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Knoxville Downtown University, an IHG Hotel, but buffet breakfast is offered for a fee of USD 17.00 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for USD 15 per day.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a pool?

Crowne Plaza Knoxville Downtown University, an IHG Hotel features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from December 24 to December 26. The dining venue(s) are closed on New Year's Eve.

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Knoxville Downtown University, an IHG Hotel to downtown Knoxville?

Crowne Plaza Knoxville Downtown University, an IHG Hotel is 0.3 mi away from Knoxville.

Crowne Plaza Knoxville Downtown University, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1004 reviews" "
Rating 8 - Good. 199 out of 1004 reviews" "
Rating 6 - Okay. 53 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Loved everything . They are doing construction next door to them so a little confusing working around the area . No fault of there’s .
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024

10/10 Excellent

Katrina

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely lovely. The hotel is very clean, nicely re-done, and comfortable for a family of 3 with a dog. The food options at the hotels were good but in walking distance there is Market Square which had the best dining options and cutest shops. I’d definitely stay here again!
Stayed 2 nights in Feb 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Bill, Rockmart

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room! Clean and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. No complaints
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah, Galesburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is spacious and clean. All staff was friendly. Very easy to find. Parking is a breeze. Nice area. Lots of things to do in walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Ryne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little cautious of the pricing when I booked the hotel and saw the pictures. My travel tends to require me to have a bit of space to lay out projects and wasn't sure the room would do it justice. Honestly, it was INCREDIBLE! From the view to the temperature to the bathroom everything was super nice. Staff greeted me each day when I left and returned and they had everything I needed. It's very close to the market square which is the highlight of the city! Very grateful I chose this location
Stayed 3 nights in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024