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"The check in was quick. The staff was pleasant. The room was extremely clean. The bed was very comfortable " More

By a verified traveler on Sun 11 Oct 2020

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Hotel Description

4-star hotel near Gardens Ice House

West Laurel stay

A stay at this West Laurel hotel places you within 3 miles (5 km) of Gardens Ice House and 6 miles (10 km) of Laurel Park. University of Maryland, College Park is within 9 miles (15 km) and Merriweather Post Pavilion is within 12 miles (20 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$129* Per night/room Aug 25 - Aug 26

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (Outdoor Entrance Only)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Patio, Ground Floor

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Laurel ratings based on 29 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Laurel

Everyone (7) Family (6)
5 out of 5
Nothing

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 30, 2022 by General Manager

Teena, Thank you for staying with us at DoubleTree Laurel. We look forward to hosting you again! Warm Regards, General Manager

2 out of 5
I was extremely disappointed the morning before my check out I wanted to clean up the room before I was headed to work, I know all hotels are short staffed and I just wanted to make it easier for the housekeeper because I do come from a family that works in hotels so I know how stressful it can be but as I was taking down the sheets and pillow covers I noticed a box of open condoms next to the night stand. It was honestly disturbing and disgusting.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 9, 2021 by General Manager

Please accept our apologies for not exceeding all of your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversight on their part. We have discussed your concerns with our team to make sure we are flawlessly preparing each room for our guests. We hope you will stay with us the next time you visit Laurel; we are confident you will have a more favorable experience. Thank you for staying with us and leaving your valuable feedback! Regards, Charles Long, General Manager

5 out of 5
The check in was quick. The staff was pleasant. The room was extremely clean. The bed was very comfortable

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 13, 2020 by General Manager

Thank you for letting us know you had a seamless check-in experience and that you enjoyed the comforts of your room. We are also glad you found our staff courteous. It was a pleasure having you as our guest at DoubleTree by Hilton Hotel Laurel, and we look forward to seeing you again soon. Regards, Charles Long, General Manager

5 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by General Manager

Thank you for choosing DoubleTree by Hilton Hotel Laurel and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Regards, Charles Long, General Manager

4 out of 5
The restaurant was a great atmosphere and excellent food. The disappointment was the indoor pool and hot tub had been converted to a dining room.

Posted by , from WV on Feb 5, 2020

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Comment from Hotel Management

Feb 6, 2020 by General Manager

Thank you for reviewing the DoubleTree by Hilton Hotel Laurel. We are glad overall you had a pleasant stay and that you enjoyed dining at one of our in-house restaurants. However, we regret you were disappointed with our indoor pool. We value your feedback and hope you will choose us again soon. Regards, Charles Long, General Manager

2 out of 5
Good location and good parking. But, the worn dirty carpeting, scuffed paint, leaky shower, and no free breakfast (not even a cup of tea) was not up to normal Hilton standards.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by General Manager

Thank you for sharing the specifics of your stay with us. We apologize for the cleanliness oversights you observed with the carpet of your room and are also sorry for the problems you had with the shower. We have made a note of your feedback and will follow up on the concerns you outlined with the appropriate teams to make sure we are more diligent in our efforts going forward. On a positive note, we are glad to know you liked our location and complimentary parking. We would like to regain your trust and hope you will give us that opportunity in the future. Regards, General Manager

3 out of 5
Just an older hotel, in need of up dating common areas very dark, eating area very dark as well

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by General Manager

Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to serve our guests better and is much appreciated. Even though our hotel receives high ratings for cleanliness and the overall condition, we can understand that you were hoping for a more up-to-date experience. We hope the other aspects of your stay made up for this and that you will come back to see us again on your next visit to Laurel. Thank you again. Regards, General Manager

2 out of 5
Our room #430 on Oct.4 &5 did not remove trash from either can,did not replace one set of towels ( we had to share ) and did not replace any of the soaps that were slivers remaining. We did not complain because we returned after midnight from watching band performances. The front desk staff were excellent, i.e, friendly & helpful.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by General Manager

Thank you for sharing the specifics of your recent stay with us. We apologize for the housekeeping and service issues you encountered and regret any inconvenience this caused. Your constructive comments have been shared with our housekeeping team to ensure such mistakes do not happen again and be more diligent in their efforts going forward. On a positive note, we are glad to know you were pleased with our courteous front desk associates. We value your feedback and hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and well-maintained accommodations. Regards, General Manager

5 out of 5
I can’t complain. The hotel cleanliness and the service was excellent.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by General Manager

Thank you for the review and for taking the time to recognize our hotel. We are delighted to know the service we provided, and our well-kept property far exceeded your expectations. We appreciate you sharing this experience with others, and we can't wait to welcome you to DoubleTree by Hilton Hotel Laurel on future visits. Regards, Melissa Golub, General Manager

4 out of 5

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by General Manager

We are pleased your stay was a fantastic one and we want to thank you for your nice rating. All of us at the DoubleTree by Hilton Hotel Laurel look forward to your next visit. Regards, Melissa Golub, General Manager

About the DoubleTree by Hilton Hotel Laurel

Location 15101 Sweitzer Lane, Laurel, MD 20707

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters). A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Laurel. An area shuttle within 5 miles and a shopping center shuttle are free. Free self parking is available. This 4-star Laurel hotel is smoke free.

  • 1 building
  • 208 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1985
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Laurel Station (5.7 km / 3.5 mi)
  • Property shuttles: Free area shuttle within 5 miles and shopping center shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Laurel offers 208 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

EJ's Provision Company - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

The Atrium Cafe - This restaurant specializes in American cuisine and serves breakfast and lunch. A children's menu is available. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 40 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 for adults and USD 10.00 for children (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Laurel West Washington DC Area
  • Holiday Inn Washington Hotel Laurel West DC Area
  • Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
  • Laurel Holiday Inn
  • DoubleTree Hilton Hotel Laurel
  • Doubletree By Hilton Laurel
  • DoubleTree by Hilton Hotel Laurel Hotel
  • DoubleTree by Hilton Hotel Laurel Laurel
  • DoubleTree by Hilton Hotel Laurel Hotel Laurel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.