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4.1 out of 5

"The overall experience was great. My only concerns were the hot water. We only had really hit water on the last day. Luke warm water for 4 daya, an ... " More

By a verified traveler on Tue 07 Aug 2018

Hotel Description

4.5-star beachfront property with 4 outdoor pools

On the beach

Within a 15-minute walk of the property, you'll find Burwood Beach and Blue Waters Beach Club. Luminous Lagoon is within 2 miles (3 km) and Silver Sands Public Beach is within 9 miles (15 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. There's fun for all ages with a lazy river and a free kid's club, and families will appreciate the onsite laundry facilities. Enjoy the 4 outdoor pools and free perks like buffet breakfast and valet parking.

Free WiFi, flat-screen TVs

The 228 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Balconies or patios, 24-hour room service, and minibars are also available.

Luxury Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Junior Suite Swim Out

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Presidential Ocean View One Bedroom Suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Presidential Ocean View Two Bedroom Suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 6 Max

Luxury Junior Suite Swim Out Diamond Club

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royalton Blue Waters - All Inclusive ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royalton Blue Waters - All Inclusive

Everyone (11) Couples (3) Family (4)
5 out of 5
Every room is an ocean view. The beds are amazing and the rooms are perfect.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 1, 2019 by Royalton Blue Waters

Dear Valued Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback highlighting our rooms and the amazing beds. Our aim is to create memorable moments for our valued guest and we are truly happy that your experience reflects this. It was a pleasure serving you and we look forward to welcoming you again. Regards

5 out of 5
This was our first all-inclusive vacation and I will have to say that we had a wonderful time. The resort was beautiful and the service was absolutely perfect. We did the Diamond Club reservation which included a swim out and butlers. We used the swim out almost every day and it was worth it just for the relaxation by the room. Our butlers Melloni and Shawn went above and beyond to make sure that we enjoyed our stay. They communicated with us when they started their day and when they were leaving. They made sure our rooms were taken care of when we were out and that we had reservations to the restaurants. We were able to just relax and focus on family time. We always go on vacation with another family which was in another room and had different butlers. Since we booked with Travelocity there was no way that we could let Royalton know that we were together which would have made it easier for us to be together and have the same butlers. Either way our butlers Melloni and Shawn had no problem making sure we all taken care of during our vacation. We are hoping to make this trip again next year, but this time we will book directly with Royalton Blue Waters!! Beautiful resort and wonderful staff and butlers.

Posted by , from Cullman, AL on Jun 18, 2019

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Comment from Hotel Management

Jun 20, 2019 by Royalton Blue Waters

Dear Danielle, Thank you for sharing your experience with us. We are delighted to read that you had a wonderful time where you enjoyed our beautiful resort and perfect service from our hosts especially your butlers who did an excellent job in ensuring that you had a good time. It was an absolute pleasure serving you and we look forward to welcoming you again. Regards

5 out of 5
I loved how everything is included and they are not pushing for tips Maintenance on the building is slowly falling behind

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Royalton Blue Waters

Dear Valued guest, Thank you for sharing your experience with us. We are happy that you had a good time and we look forward to welcoming you again. Regards

4 out of 5

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by Royalton Blue Waters

Dear Valued guest, Thank you for taking the time to share your experience with us. We are happy to know that you had a good time and we look forward to hosting you again. Regards

4 out of 5
Nice beach, very nice room. Several pools however it was not easy to get a lounge chair at the pools or beach.

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by Royalton Blue Waters

Dear Valued Guest, Thank you for taking the time to write a review on your recent visit to our Royalton Blue Waters. We appreciate your feedback highlighting our nice beach and nice room. Please accept our sincere apology for the inconvenience you encountered and your comments will be shared with the relevant managers for review. It is our hope that you will grant us another opportunity to surpass your last experience. Regards

5 out of 5
Entertainment staff is amazing, so many fun activities for the family and we are not typically the type to join in.

Posted by , from New York on Feb 11, 2019

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Comment from Hotel Management

Feb 14, 2019 by Royalton Blue Waters

Dear Christine, Thank you for taking the time to share your recent vacation experience with us. We appreciate your feedback highlighting our entertainment hosts and daily activities. It was a pleasure hosting you and we look forward to welcoming you. Regards

4 out of 5

Royalton Blue Waters stay

The overall experience was great. My only concerns were the hot water. We only had really hit water on the last day. Luke warm water for 4 daya, and only 1 working elevator.

Posted by on Aug 7, 2018

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Comment from Hotel Management

Aug 8, 2018 by Royalton Blue Waters

Dear Valued guest, Thank you for taking the time to share your experience with us. We are happy that you had an overall great experience and we would like to take this opportunity to apologize for the inconvenience you encountered. We hope that you will grant us another opportunity to serve you to an experience surpassing your last. Regards

2 out of 5
I stayed from 5/16-5/21/18 a group of 37 for a wedding. The premises is beautiful set up, nice pool and building. Theres 4 water slides, kiddie water park, kiddie playground, lazy river, and multiple pools. The light went out and there is no back up generator. The hot water also went out and no back up. One of the guest had a leak in their room which wasn’t fixed in their stay. At the bar you will wait 20 minutes for a drink, there was no lime or lemon slices available, and they will tell you I’ll have to walk to the other bar this machine is out...the hospitality is lacking big time, and the inventory, from breakfast running out of bacon and sausage by 945, to the bars, and forget about getting a consistent smile or greeting from the employees. There is no midnight snack or hut, other than the sport bar.

Posted by , from Staten Island, NY on May 22, 2018

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Comment from Hotel Management

Jun 12, 2018 by Alrick Robinson

Dear Ms. N, Thank you for taking the time to write a review. We appreciate your comments on our beautiful resort, our nice pool and our water slides. Please accept our sincere apology for the inconveniences experienced as the comfort and happiness of our guests are very important to us. We hope that you will give us another chance to make this up to you. Regards

5 out of 5
Room was not ready when I arrived. Ordered room service. It never came. Went to the buffet when it never arrived and was lead to a seat which ended up being soaking wet. Ruined my outfit. Very disappointing morning.

Posted by , from Atlanta, GA on May 15, 2018

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Comment from Hotel Management

May 21, 2018 by Alrick Robinson

Dear Alba, Thank you for your review. Please accept our sincere apologies for the inconvenience experienced as we always aim to create memorable moments for our valued guests. It was a pleasure hosting you and we look forward to serving you again. Regards

3 out of 5

Beautiful property with opportunities.

We stayed four days and the hotel constantly lost power they couldn’t make drinks or do anything. On our second night the entire resort went pitch black you couldn’t even see your hand in front of your face very scary for a vacation also had to take showers in extremely cold water constantly NO HOT Water. This is why I rated a lower overall experience. They need to get a back up system for the power. We paid way too much money for these things too occur on a LUXURY property. Staff is amazing and they will ask to to do a tour or breakfast to buy into a timeshare

Posted by , from PA on Apr 21, 2018

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Comment from Hotel Management

Apr 23, 2018 by Alrick Robinson

Dear Charles, Thank you for your review. We appreciate your comment on our amazing staff members and we would like to take this opportunity to apologize for any inconvenience experienced as our aim is to create memorable moment for our valued guests. It is our hope that you will grant us another opportunity to make this up to you. Regards

About the Royalton Blue Waters - All Inclusive

Location Highway A1, Mountain Spring, Falmouth, Trelawny

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
Water activities

  • Kayaking
  • Snorkeling

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor

  • Kayaking included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic beverages included)
  • 24-hour room service
  • All meals served buffet-style
  • Surcharge for premium or imported non-alcoholic beverages
  • All food and beverages included
  • Snorkeling included

Property Features

Royalton Blue Waters - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Royalton Blue Waters - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 10 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 8 bars/lounges. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. A children's pool, a health club, and a nightclub are also featured at the luxury Royalton Blue Waters - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Falmouth property.

  • 228 guestrooms or units
  • 10 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 8 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Montego Bay (MBJ-Sir Donald Sangster Intl.) (36.2 km / 22.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Royalton Blue Waters - All Inclusive offers 228 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include refrigerators.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. The property hosts a free manager's reception daily.

Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Taj - This restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.

Zen - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Hunter Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a complimentary water park, a lazy river, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Hotel Names

  • Royalton Blue Waters Montego Bay All Inclusive Falmouth
  • Royalton Blue Waters Montego Bay Falmouth
  • Royalton Blue Waters Montego Bay
  • Royalton Blue Waters All Inclusive All-inclusive property
  • Royalton Blue Waters All Inclusive Falmouth
  • Royalton Blue Waters Inclusiv
  • Royalton Blue Waters - All Inclusive Falmouth
  • Royalton Blue Waters - All Inclusive All-inclusive property

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.