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"Overpriced. Free breakfast? Granola bars, oatmeal, coffee. Period. " More

By a verified traveler on Mon 24 Jul 2023

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Hotel Description

Hotel near Vanderbilt University in Nashville

West End stay

Your stay at this West End hotel places you within 3 miles (5 km) of Vanderbilt University and Broadway. Bridgestone Arena and Ryman Auditorium are also within 3 miles (5 km).

Free perks

A 24-hour gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$115* Per night/room Mar 31 - Apr 1

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Premier Suites Nashville Vanderbilt ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Extended Stay America Premier Suites Nashville Vanderbilt

Everyone (16) Couples (2) Family (4)
4 out of 5

Posted by on Sep 23, 2023

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Comment from Hotel Management

Oct 18, 2023 by Management

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.

3 out of 5
Overpriced. Free breakfast? Granola bars, oatmeal, coffee. Period.

Posted by on Jul 24, 2023

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Comment from Hotel Management

Jul 25, 2023 by Hotel Management

Dear Pam, Thank you for your review. We are sorry the breakfast options were not to your liking and feel the cost of your stay was not in line with the value you received. We will make a note of your feedback as we always want to know how to improve our guest experience.We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels!Sincerely,Hotel Management

5 out of 5
Staff are overworked but super nice, welcoming, and wise.

Posted by , from WAYLAND on May 20, 2023

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Comment from Hotel Management

May 22, 2023 by Management

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.

5 out of 5

Posted by on May 18, 2023

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Comment from Hotel Management

Jun 7, 2023 by Management

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.

5 out of 5

Posted by on Apr 18, 2023

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Comment from Hotel Management

May 9, 2023 by Management

Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. Our staff at the Extended Stay America Premier Suites Nashville - Vanderbilt takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. We look forward to hosting you once again at Extended Stay America.

5 out of 5
Comfortable, clean, friendly.

Posted by on Mar 7, 2023

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Comment from Hotel Management

Mar 7, 2023 by Hotel Management

Dear Joel, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area. Sincerely,Hotel Management

4 out of 5
Carpet leading up to the room wasn’t vacuumed. No hotel complimentaries in room. No plates, eating utensils or cups in unit. Basic.

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 16, 2023 by Management

Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.

1 out of 5
The grossest hotel I have ever stayed in. Had to request a room change as our first had toe nail clippings on the counter, hair in the shower, and wet/dirty rags left on the bed from cleaning crew. Second room was just as disgusting, if not worse. Mold on the shower. Bugs on the bathroom counter. Dust EVERYWHERE. In the chairs, remote, lamps. Reached out to Extended Stay Guest Relations multiple times with no response.

Posted by on Feb 22, 2022

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Comment from Hotel Management

Feb 24, 2022 by Hotel Management

Emily, thank you for evaluating your stay at our hotel. Please accept our apologies for the cleanliness issues you encountered during your time with us. We do not take such concerns lightly, and we will share your comments with appropriate individuals as we strive to enhance our guest experience. We also apologize for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you again for choosing us and for taking the time to leave your feedback. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve. Sincerely, Hotel Management

1 out of 5

Posted by on Jul 23, 2021

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5 out of 5
Everything was good except being old, especially bathroom.

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 10, 2021 by Hotel Management

Thank you for being a guest at our property. It was a pleasure to know you had a comfortable stay and that our services and amenities were on par with your expectations. However, we regret the inconvenience you had. Your gracious rating is highly appreciated, and we hope to host you again at Extended Stay America. Sincerely, Hotel Management

About the Extended Stay America Premier Suites Nashville Vanderbilt

Location 3311 West End Ave, Nashville, TN 37203

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Premier Suites Nashville Vanderbilt. Free self parking is available. This Nashville hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Built in 2002
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Premier Suites Nashville Vanderbilt offers 114 accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended StayAmerica Hotel Nashville Vanderbilt
  • Extended StayAmerica Nashville Vanderbilt
  • Extended StayAmerica Nashville Vanderbilt Hotel
  • Extended StayAmerica Vanderbilt Hotel
  • Extended StayAmerica Nashville Vanderbilt Hotel
  • Extended StayAmerica Vanderbilt Hotel
  • Hotel Extended StayAmerica Nashville - Vanderbilt Nashville
  • Nashville Extended StayAmerica Nashville - Vanderbilt Hotel
  • Hotel Extended StayAmerica Nashville - Vanderbilt
  • Extended StayAmerica Nashville - Vanderbilt Nashville
  • Extended StayAmerica Nashville Vanderbilt
  • Extended StayAmerica Vanderbilt
  • Extended StayAmerica Nashville Vanderbilt
  • Extended Stay America Premier Suites Nashville Vanderbilt Hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.