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Canopy by Hilton Tempe Downtown

4-star property
108 E University Drive, Tempe, AZ 1-855-201-7819
4.0 out of 5
Very good!
See all 6 travelocity Reviews

"Honestly one of my best stays. The staff were very friendly and helpful. No mask required upon entry which I liked. Didn’t check the pool. But they do ... " More

By a verified traveler on Mon 03 Jan 2022

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Hotel Description

4-star hotel near Arizona State University

Central Tempe getaway

You'll be within half a mile (1 km) of Arizona State University and 2 miles (3 km) of Tempe Beach Park with a stay at this Tempe hotel. Tempe Town Lake and Phoenix Zoo are also within 3 miles (5 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the 6 conference rooms, business center, and valet parking. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room Jul 14 - Jul 15

Premium Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Peloton Wellness Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Canopy by Hilton Tempe Downtown ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Canopy by Hilton Tempe Downtown

Everyone (3) Family (3)
5 out of 5
Honestly one of my best stays. The staff were very friendly and helpful. No mask required upon entry which I liked. Didn’t check the pool. But they do require a wrist brand, which you can get at front desk. Overall I would most definitely come back. They do have a $100 deposit which you do get back. I loved it. Best choice I made in the Tempe area. Thank You employees of Canopy I enjoyed my stay.

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 5, 2022 by Canopy Collaborative

Thank you for your awesome review! We are so glad to read you enjoyed your time with us at the Canopy. Our Enthusiasts love to ensure each guest is having a Positively Perfect stay. I am happy that our team was able to create that for you through helpful and friendly service. We look forward to welcoming you back soon. Cheers!

4 out of 5
The room was spacious. The valet, Connor, was attentive, professional, and polite. The hotel wasn't cleaned very frequently. During my 3 day stay, the hallway on the 7th floor wasn't vacuumed, trash was left outside the rooms for over 24 hours, the elevator wasn't vacuumed and buttons weren't cleaned, downstairs restaurant tables weren't cleaned between customers. Please start to clean.

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 20, 2021 by Canopy Collaborative

Thank you for taking the time to leave a review about your previous stay. We are happy to hear that you enjoyed your Just Right guest room and the positively perfect service provided by Connor in Valet. We take the cleanliness of our property very seriously and we apologize that there were areas that were missed. We have passed this feedback along to our Tidiness and Food & Drink team. We appreciate you letting us know. We do hope to see you again in the future so we can show you the true Canopy way!

5 out of 5

Posted by on Oct 2, 2021

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1 out of 5

Posted by on Apr 27, 2021

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Comment from Hotel Management

May 7, 2021 by Canopy Collaborative

I apologize that you did not have a positively perfect stay at our property. We hope that you give us another try so we can show you the true Canopy experience!

4 out of 5
It was a whole different experience from motel 6 😂 We got in a little late so their wasn't much time to enjoy what they had to offer but um sure we wouldve had fun if we stay another night,which we plan on doing again very soon.

Posted by on Mar 24, 2021

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Comment from Hotel Management

Mar 30, 2021 by J

Yes, please do visit again soon. We're so glad to hear you had a great stay.

5 out of 5

Posted by on Jan 22, 2021

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Comment from Hotel Management

Feb 6, 2021 by Canopy Collaborative

Thank you for the wonderful feedback! I am glad you enjoyed your stay with us. We hope to see you again soon!

About the Canopy by Hilton Tempe Downtown

Location 108 E University Drive, Tempe, AZ 85281

Property Features

Canopy by Hilton Tempe Downtown offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 6 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Tempe Downtown. For a fee, parking is available. This 4-star Tempe hotel is smoke free.

  • 198 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Metro station: 9th Street Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Canopy by Hilton Tempe Downtown offers 198 air-conditioned accommodations with safes and coffee/tea makers. 60-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 1:00 PM.

Alter Ego - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Alibi - This poolside restaurant serves dinner and light fare. Happy hour is offered. Open select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Free bicycles on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 18.00 per person (approximately)
  • Covered valet parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canopy By Hilton Tempe Tempe
  • Canopy by Hilton Tempe Downtown Hotel
  • Canopy by Hilton Tempe Downtown Tempe
  • Canopy by Hilton Tempe Downtown Hotel Tempe

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.