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4.5 out of 5

"Very friendly staff....clean and very convenient " More

By a verified traveler on Tue 02 Apr 2024

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Hotel Description

Hotel near Desert Botanical Garden in Phoenix

Camelback East stay

A stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and 6 miles (10 km) of Arizona State University. Chase Field and Footprint Center are also within 6 miles (10 km).

Free airport shuttle

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$131* Per night/room May 12 - May 13

Suite, 1 Bedroom (with Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Phoenix Airport - PHX ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Phoenix Airport - PHX

Everyone (18) Couples (2) Family (8)
5 out of 5
Very friendly staff....clean and very convenient

Posted by on Apr 2, 2024

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Comment from Hotel Management

Apr 6, 2024 by KP

Thank you for taking time out of your busy schedule to give us this feedback.

5 out of 5
Nice staff and clean.

Posted by on Mar 17, 2024

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Comment from Hotel Management

Mar 22, 2024 by KP

We are so happy to hear that you enjoyed your stay with us, we greatly appreciate your feedback.

4 out of 5

Posted by , from Richfield on Mar 15, 2024

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Comment from Hotel Management

Mar 22, 2024 by KP

Thank you for taking time to give us this great feedback, we greatly appreciate it.

5 out of 5

Posted by , from PLYMOUTH on Jan 17, 2024

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Comment from Hotel Management

Feb 8, 2024 by KP

We are so happy to hear that you enjoyed your stay with us, we greatly appreciate your feedback.

5 out of 5

Posted by on Jan 17, 2024

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Comment from Hotel Management

Jan 24, 2024 by KP

Thank you for taking time out of your busy schedule to give us this great feedback. Without guest such as yourself we could not continue to strive to get better.

5 out of 5
The beds were super comfortable. The convenience to the airport was amazing.

Posted by on Dec 13, 2023

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Comment from Hotel Management

Dec 14, 2023 by KP

We are happy to hear that you enjoyed your stay with us, we greatly appreciate your business and feedback.

4 out of 5
was a nice place to stay for getting to the airport early in the morning. I had a good meal at the restaurant

Posted by , from DUBOIS on Dec 7, 2023

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Comment from Hotel Management

Dec 14, 2023 by KP

We are so happy to hear that you enjoyed your stay with us, we greatly appreciate your positive feedback.

5 out of 5
My purpose in staying there was because it was close to the airport and it had dining option. The price was reasonable and it worked out well for me. This hotel is a bit older and could use some updating, but overall it was a good stay.

Posted by , from DUBOIS on Dec 3, 2023

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Comment from Hotel Management

Dec 14, 2023 by KP

I want to thank you for giving us this great feedback, without guest such as yourself.

4 out of 5
It was perfect for what I needed which was a room near the airport

Posted by on Oct 17, 2023

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Comment from Hotel Management

Oct 17, 2023 by KP

Thank you so much for taking time out of your day to fill out this short survey. Without guest such as yourself we could not continue to strive to get better.

5 out of 5

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 24, 2023 by KP

Thank you for taking time to fill out this short survey, we greatly appreciate it.

About the Crowne Plaza Phoenix - Phx Airport, an IHG Hotel

Location 4300 E Washington St, Phoenix, AZ 85034

Property Features

Crowne Plaza Phoenix Airport - PHX offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking , RV, bus, truck parking (surcharge)

Transport

  • Metro station: 44th Street - Washington Station (0.1 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Crowne Plaza Phoenix Airport - PHX offers 290 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Crowne Plaza Phoenix Airport - PHX has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7ā€“20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Phoenix Phx Airport
  • Crowne Plaza Phoenix Phx Airport
  • Crowne Plaza Phoenix Airport Hotel Phoenix
  • Phoenix Crowne Plaza
  • Crowne Plaza Phoenix Phx Airport Hotel
  • Crowne Plaza Phoenix Phx
  • Crowne Plaza Phoenix Phx Airport
  • Crowne Plaza Phoenix Airport PHX
  • Crowne Plaza Phoenix Airport - PHX Hotel
  • Crowne Plaza Phoenix Airport - PHX Phoenix
  • Crowne Plaza Phoenix Phx Airport an IHG Hotel
  • Crowne Plaza Phoenix Airport - PHX Hotel Phoenix

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.