"The street appeal was good, the lobby was nice and clean. The young lady that checked us in and checked us out was not very personable and inviting. ... " More
Near the airport
At this Phoenix hotel, you'll be within 3 miles (5 km) of Phoenix Zoo and 6 miles (10 km) of Tempe Town Lake. Desert Botanical Garden and Old Town are also within 6 miles (10 km).
Renovated in 2019
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate free perks like free self parking and WiFi in public areas.
Free WiFi, comfy beds
The 242 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include free WiFi, sofa beds, and LCD TVs with digital channels. Housekeeping is available on request.
Feb 24, 2021 by DoubleTree Suite Phoenix Manager
We are truly sorry that your experience was anything but pleasant. We do our very best to provide each guest with warm genuine hospitality. Again, we apologize form coming up short.
Jan 7, 2021 by DoubleTree Suites Phoenix Manager
The garbage bags outside the suites were for our team to pick-up and discard.
Dec 12, 2020 by DoubleTree Suites Phoenix Manager
Woodrow, we are very disappointed we did not meet your expectations. We understand your frustration; however, we would have rectified them if they were brought to our attention while you were at the hotel. BRIX Kitchen+Cocktails does offer top shelf liquor with complete breakfast and dinner menus. We provide complimentary coffee in you guest suites. Prior to your arrival we sent you an email alerting you to our cleaning protocols. We provided you with a welcome letter that also detailed servicing of your suite and how amenities could be re-stocked. We only wish you gave us the opportunity to assist you while you were still here.
Sep 18, 2020 by DoubleTree Suites Phoenix Manager
Ana, it's great to hear you enjoyed your stay. We look forward to welcoming you back.
Sep 5, 2020 by DoubleTree Suites Phoenix Manager
Ana, it's great to hear you enjoyed your stay. Please come back and visit us soon.
Jan 31, 2020 by DoubleTree Suites Phoenix Manager
We appreciate you taking time to provide a review and are happy to hear we provided you with good service.
Jan 3, 2020 by DoubleTree Suites Phoenix Manager
We appreciate the positive feedback and look forward to your next visit.
Jan 2, 2020 by DoubleTree Suites Phoenix Manager
We are glad to hear you enjoyed your stay and apologize for the kitchen difficulties we had on Dec 31st. We were able to provide cold breakfast items, but it did take us 30 minutes longer to get our hot breakfast buffet items out by 6:30am. Again we apologize and appreciate your understanding.
Nov 29, 2019 by DoubleTree Suites Phoenix Manager
We are sorry to hear we did not meet your expectations in the freshness of your suite. We only use eco-friendly chemicals to clean suites that should not leave any lingering odors. We apologize for any inconvenience this may have caused.
Nov 7, 2019 by DoubleTree Suites Phoenix Manager
We are glad to hear your stay was good overall. We apologize that our team had difficulty locating a wine opener to bring to you. We will make sure that we correct that issue right away.
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree Suites by Hilton Phoenix. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of DoubleTree Suites by Hilton Phoenix was completed in January 2019. This 3.5-star Phoenix hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking
DoubleTree Suites by Hilton Phoenix offers 242 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, designer toiletries, and hair dryers. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
BRIX Kitchen+Cocktails - Onsite restaurant.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.