Within a 10-minute walk of this South Scottsdale hotel, you'll find Old Town and Scottsdale Stadium. Also, Scottsdale Healthcare Osborn Medical Center is within half a mile (1 km) and Scottsdale Museum of Contemporary Art is within 2 miles (3 km).
Free perks
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.
Free Internet, refrigerators
Featuring conveniences like sitting areas and refrigerators, the 169 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include microwaves, premium bedding, and coffee/tea makers. Housekeeping is available once per stay.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel ratings based on 16 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel
Everyone (6)Couples (2)Family (6)
4 out of 5
The location is close to people we were visiting and was a good value for the services we needed.
Posted by Roy on Apr 28, 2022
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Comment from Hotel Management
Apr 29, 2022
by GM
Dear Roy, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable thanks to our great location and overall value. We appreciate your compliments and humbly request a return visit. Best, Dionte Tyler General Manager
5 out of 5
Comfortable stay…like the pool and the breakfast…staff was extremely nice and helpful
Posted by Michael on Mar 9, 2022
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Comment from Hotel Management
Mar 10, 2022
by GM
Dear Michael, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations, but more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Dionte Tyler General Manager
5 out of 5
Location, good customer service
Posted by Vincent on Nov 12, 2021
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Comment from Hotel Management
Nov 12, 2021
by GM
Dear Vincent,
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable thanks to our great location and exceptional customer service. We appreciate your compliments and humbly request a return visit.
Best,
Trish Ryno
General Manager
5 out of 5
Posted by Vincent on Nov 8, 2021
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5 out of 5
Nice and clean with plenty of room.
Posted by a verified traveler on May 16, 2021
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Comment from Hotel Management
May 18, 2021
by GM
Dear Anonymous,
I am ecstatic to know that your stay was exceptional. Whether your next trip to Scottsdale is for business or pleasure I hope you will choose to stay with us again.
Best,
Trish Ryno
General Manager
5 out of 5
Posted by a verified traveler on Jun 21, 2020
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Comment from Hotel Management
Jun 23, 2020
by GM
Dear Anonymous,
Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.
Best,
Trisha Ryno
General Manager
5 out of 5
Posted by a verified traveler on Mar 1, 2020
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Comment from Hotel Management
Mar 2, 2020
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review I am thrilled to see that you enjoyed your stay with us! Thank you for taking the time to provide such valuable feedback and we hope to see you again in the future!
5 out of 5
The staff at this Holiday Inn were incredibly friendly and helpful. The suite was well put-together, clean, and spacious. Would absolutely stay here again!
Posted by a verified traveler on Oct 28, 2019
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Comment from Hotel Management
Oct 30, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review. I am very pleased to see that you enjoyed your stay with us so much! I will pass your kudos on to our staff! Thank you for taking the time to provide such valuable feedback! Please come see us again next time you are in the area!
4 out of 5
Clean, spacious room. The showerhead gave an excellent spray that kept me in the shower longer than I needed. The bed was comfortable and I enjoyed my stay.
Posted by a verified traveler on Oct 25, 2019
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Comment from Hotel Management
Oct 26, 2019
by Trisha Ryno, General Manager
Thank you for your 4 out of 5 review. I am very happy to hear that you enjoyed our beds and our shower heads! Thank you for taking the time to provide such valuable feedback! Please come see us again!
3 out of 5
The day after checking in they came to my room and asked me to come to the front desk (after house keeping came in my room unannounced.) saying that they didn't have me registered. Anyway, after going to the desk -and them telling me they removed the no show charges from my credit card . things went smoother. And the manager was very helpful and super nice afterwards . the food was not good- when there was any available (bacon scrapes, no coffee,and juice was running water at 7:30 on a friday ) Biggest thing was NO POOL or hot tub -decided to resurface in Oct. 1st to the 25th . ?? maybe there is never a good time but was a Huge disappointment. when you are looking froward to the relaxation of it. I heard many in the lobby complaining about it . I feel that maybe they should have warned people especially ones that had made early reservations that the work was going to be done. I would have for sure made other arrangemnets
Posted by Delela, from Illinois on Oct 7, 2019
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Comment from Hotel Management
Oct 8, 2019
by Trisha Ryno, General Manager
Thank you for your review. I do apologize for the pool, and you're right, there is never a good time to have to re-do a pool in Arizona. I am very sorry that you had such a poor experience at breakfast. I can only hope that in the future you will come back to visit our fully renovated pool and giver us another chance. Thank you for taking the time to provide feedback as it is the most valuable tool we have to see how we are doing.
About the Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 875 square feet (81 square meters). A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel. Free self parking is available. This Scottsdale hotel is smoke free.
1 building
169 guestrooms or units
3 levels
875 sq ft of conference space
81 sq m of conference space
Continental breakfast (free)
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Terrace
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
1 conference room
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel offers 169 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Sitting area
HD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 6:00 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 25.00 per pet, per night
Only dogs and cats are allowed
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Car not required
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Express Hotel Scottsdale Old Town
Holiday Inn Express Scottsdale Old Town
Holiday Inn Hotel Old
Holiday Inn Old
Holiday Inn Express Hotel Old Town
Holiday Inn Express Hotel Suites Scottsdale Old Town
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel is 0.7 mi away from Scottsdale.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel does not have a restaurant on site. Nearby dining options include U.S. Egg (4-min walk), Virtù (12-min walk), and Rehab Burger Therapy (12-min walk).
This hotel offers free self parking.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel is 8.3 mi (15-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel features an outdoor pool.
There are no spa services available at this hotel.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel offers free continental breakfast every day from 6:00 AM to 9:30 AM.
Check-in is from 3 PM - 6:00 AM.
Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Scottsdale - Old Town, an IHG Hotel.
No, there is no casino at this hotel, but Talking Stick Resort Casino (10-min drive) and Casino Arizona (14-min drive) are nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
