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"The staff at this Holiday Inn were incredibly friendly and helpful. The suite was well put-together, clean, and spacious. Would absolutely stay here a
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More
Within a 10-minute walk of this South Scottsdale hotel, you'll find Old Town and Scottsdale Stadium. Also, Scottsdale Healthcare Osborn Medical Center is within half a mile (1 km) and Scottsdale Museum of Contemporary Art is within 2 miles (3 km).
Business services
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a spa tub on site, and laundry facilities and free newspapers are also offered.
Free Internet, refrigerators
Featuring conveniences like sitting areas and refrigerators, the 169 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include microwaves, premium bedding, and coffee/tea makers. Housekeeping is available once per stay.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town ratings based on 16 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Holiday Inn Express Hotel & Suites Scottsdale - Old Town
Everyone (10)Couples (1)Family (5)
5 out of 5
Posted by a verified traveler on Jun 21, 2020
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Comment from Hotel Management
Jun 23, 2020
by GM
Dear Anonymous,
Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.
Best,
Trisha Ryno
General Manager
5 out of 5
Posted by a verified traveler on Mar 1, 2020
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Comment from Hotel Management
Mar 2, 2020
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review I am thrilled to see that you enjoyed your stay with us! Thank you for taking the time to provide such valuable feedback and we hope to see you again in the future!
5 out of 5
The staff at this Holiday Inn were incredibly friendly and helpful. The suite was well put-together, clean, and spacious. Would absolutely stay here again!
Posted by a verified traveler on Oct 28, 2019
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Comment from Hotel Management
Oct 30, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review. I am very pleased to see that you enjoyed your stay with us so much! I will pass your kudos on to our staff! Thank you for taking the time to provide such valuable feedback! Please come see us again next time you are in the area!
4 out of 5
Clean, spacious room. The showerhead gave an excellent spray that kept me in the shower longer than I needed. The bed was comfortable and I enjoyed my stay.
Posted by a verified traveler on Oct 25, 2019
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Comment from Hotel Management
Oct 26, 2019
by Trisha Ryno, General Manager
Thank you for your 4 out of 5 review. I am very happy to hear that you enjoyed our beds and our shower heads! Thank you for taking the time to provide such valuable feedback! Please come see us again!
3 out of 5
The day after checking in they came to my room and asked me to come to the front desk (after house keeping came in my room unannounced.) saying that they didn't have me registered. Anyway, after going to the desk -and them telling me they removed the no show charges from my credit card . things went smoother. And the manager was very helpful and super nice afterwards . the food was not good- when there was any available (bacon scrapes, no coffee,and juice was running water at 7:30 on a friday ) Biggest thing was NO POOL or hot tub -decided to resurface in Oct. 1st to the 25th . ?? maybe there is never a good time but was a Huge disappointment. when you are looking froward to the relaxation of it. I heard many in the lobby complaining about it . I feel that maybe they should have warned people especially ones that had made early reservations that the work was going to be done. I would have for sure made other arrangemnets
Posted by Delela, from Illinois on Oct 7, 2019
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Comment from Hotel Management
Oct 8, 2019
by Trisha Ryno, General Manager
Thank you for your review. I do apologize for the pool, and you're right, there is never a good time to have to re-do a pool in Arizona. I am very sorry that you had such a poor experience at breakfast. I can only hope that in the future you will come back to visit our fully renovated pool and giver us another chance. Thank you for taking the time to provide feedback as it is the most valuable tool we have to see how we are doing.
5 out of 5
Posted by a verified traveler on Aug 18, 2019
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Comment from Hotel Management
Aug 21, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am thrilled that you enjoyed your stay with us. Thank you for taking the time to provide us such positive feedback! Please come see us again next time you are in the area.
5 out of 5
Great hotel in Old Town Scottsdale. Great staff. Best part about this hotel is the room.
Posted by a verified traveler on Jul 6, 2019
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Comment from Hotel Management
Jul 7, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am thrilled to see that you enjoyed your stay with us so much! We take great pride in our hotel and we are always pleased when people notice! Please come see us again next time you are in the area!
5 out of 5
Gym equipment should be better including stationary bikes
Posted by a verified traveler on Jun 6, 2019
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Comment from Hotel Management
Jun 7, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am happy to see that you enjoyed your stay so much! Please come see us again next time you are in the area!
5 out of 5
Posted by a verified traveler on May 30, 2019
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Comment from Hotel Management
May 31, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am thrilled to hear that you enjoyed your stay with us so much. Thank you for taking the time to provide this valuable feedback as it is the best tool we have to make sure we on the the right track! Please come see us again next time you're in the area!
5 out of 5
Posted by a verified traveler on May 20, 2019
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Comment from Hotel Management
May 20, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am so pleased to hear that you enjoyed your stay with us so much! Thank you for taking the time to provide this valuable feedback! Come see us again in the future.
About the Holiday Inn Express Hotel & Suites Scottsdale - Old Town
Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Event space at this hotel measures 875 square feet (81 square meters). A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Scottsdale - Old Town. Parking is available for a fee. This Scottsdale hotel is smoke free.
1 building
169 guestrooms or units
3 levels
875 sq ft of conference space
81 sq m of conference space
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
1 conference room
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Terrace
Gift shop
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Sky Harbor International Airport (PHX) (13.3 km / 8.3 mi)
Parking: Free RV/bus/truck parking; self parking available for a surcharge
Room Amenities
Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers 169 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.
Sitting area
HD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Bathtub or shower
Cribs (free)
Housekeeping (once per stay)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 6:00 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 25.00 per pet, per night
Only dogs and cats are allowed
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Car not required
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 8.00 per day (in/out privileges)
Pet fee: USD 25.00 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Express Hotel Scottsdale Old Town
Holiday Inn Express Scottsdale Old Town
Holiday Inn Hotel Old
Holiday Inn Old
Holiday Inn Express Hotel Old Town
Holiday Inn Express Hotel & Suites Scottsdale - Old Town Hotel
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Holiday Inn Express Hotel & Suites Scottsdale - Old Town does not have a restaurant on site. Nearby dining options include Oregano's (2-min walk), Wendy's (4-min walk), and Panda Express (4-min walk).
Free parking is not available at this hotel. Self parking is available for USD 8.00 per day.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town is 8.3 mi (13-min drive) away from the Phoenix, AZ (PHX-Sky Harbor Intl.) airport, the closest popular airport to the property.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town features an outdoor pool.
There are no spa services available at this hotel.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7 AM and 10 AM.
Check-in is from 3 PM - 6:00 AM.
Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Scottsdale - Old Town.
No, there is no casino at this hotel, but Casino Arizona (9-min drive) and Talking Stick Resort Casino (10-min drive) are nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
