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"The staff at this Holiday Inn were incredibly friendly and helpful. The suite was well put-together, clean, and spacious. Would absolutely stay here a
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Within a 10-minute walk of this South Scottsdale hotel, you'll find Old Town and Scottsdale Stadium. Also, Scottsdale Healthcare Osborn Medical Center is within half a mile (1 km) and Scottsdale Museum of Contemporary Art is within 2 miles (3 km).
Free shuttle, breakfast
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and an area shuttle.
Free Internet, sofa beds
Featuring conveniences like sofa beds and sitting areas, the 169 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include refrigerators, microwaves, and premium bedding.
Holiday Inn Express Hotel & Suites Scottsdale - Old Town ratings based on 77 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Holiday Inn Express Hotel & Suites Scottsdale - Old Town
Everyone (9)Couples (1)Family (5)
5 out of 5
The staff at this Holiday Inn were incredibly friendly and helpful. The suite was well put-together, clean, and spacious. Would absolutely stay here again!
Posted by a verified traveler on Oct 28, 2019
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Comment from Hotel Management
Oct 30, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review. I am very pleased to see that you enjoyed your stay with us so much! I will pass your kudos on to our staff! Thank you for taking the time to provide such valuable feedback! Please come see us again next time you are in the area!
4 out of 5
Clean, spacious room. The showerhead gave an excellent spray that kept me in the shower longer than I needed. The bed was comfortable and I enjoyed my stay.
Posted by a verified traveler on Oct 25, 2019
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Comment from Hotel Management
Oct 26, 2019
by Trisha Ryno, General Manager
Thank you for your 4 out of 5 review. I am very happy to hear that you enjoyed our beds and our shower heads! Thank you for taking the time to provide such valuable feedback! Please come see us again!
3 out of 5
The day after checking in they came to my room and asked me to come to the front desk (after house keeping came in my room unannounced.) saying that they didn't have me registered. Anyway, after going to the desk -and them telling me they removed the no show charges from my credit card . things went smoother. And the manager was very helpful and super nice afterwards . the food was not good- when there was any available (bacon scrapes, no coffee,and juice was running water at 7:30 on a friday ) Biggest thing was NO POOL or hot tub -decided to resurface in Oct. 1st to the 25th . ?? maybe there is never a good time but was a Huge disappointment. when you are looking froward to the relaxation of it. I heard many in the lobby complaining about it . I feel that maybe they should have warned people especially ones that had made early reservations that the work was going to be done. I would have for sure made other arrangemnets
Posted by Delela, from Illinois on Oct 7, 2019
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Comment from Hotel Management
Oct 8, 2019
by Trisha Ryno, General Manager
Thank you for your review. I do apologize for the pool, and you're right, there is never a good time to have to re-do a pool in Arizona. I am very sorry that you had such a poor experience at breakfast. I can only hope that in the future you will come back to visit our fully renovated pool and giver us another chance. Thank you for taking the time to provide feedback as it is the most valuable tool we have to see how we are doing.
5 out of 5
Posted by a verified traveler on Aug 18, 2019
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Comment from Hotel Management
Aug 21, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am thrilled that you enjoyed your stay with us. Thank you for taking the time to provide us such positive feedback! Please come see us again next time you are in the area.
5 out of 5
Great hotel in Old Town Scottsdale. Great staff. Best part about this hotel is the room.
Posted by a verified traveler on Jul 6, 2019
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Comment from Hotel Management
Jul 7, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am thrilled to see that you enjoyed your stay with us so much! We take great pride in our hotel and we are always pleased when people notice! Please come see us again next time you are in the area!
5 out of 5
Gym equipment should be better including stationary bikes
Posted by a verified traveler on Jun 6, 2019
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Comment from Hotel Management
Jun 7, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am happy to see that you enjoyed your stay so much! Please come see us again next time you are in the area!
5 out of 5
Posted by a verified traveler on May 30, 2019
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Comment from Hotel Management
May 31, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am thrilled to hear that you enjoyed your stay with us so much. Thank you for taking the time to provide this valuable feedback as it is the best tool we have to make sure we on the the right track! Please come see us again next time you're in the area!
5 out of 5
Posted by a verified traveler on May 20, 2019
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Comment from Hotel Management
May 20, 2019
by Trisha Ryno, General Manager
Thank you for your 5 out of 5 review! I am so pleased to hear that you enjoyed your stay with us so much! Thank you for taking the time to provide this valuable feedback! Come see us again in the future.
4 out of 5
Room (suite) was spacious, hotel was clean and friendly. Not as centrally located as the name and description implied. Toilet ran all night (and all day). Cooling system was either on (too cold) or off (too warm). A good place but not a good value - cost was way too high. Too many Giants fans too!
Posted by Rockiesfan, from Denver, CO on Mar 4, 2019
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Comment from Hotel Management
Mar 7, 2019
by Trisha Ryno, General Manager
Thank you for your review. I am pleased that you enjoyed the hotel and our staff. I apologize for the inconvenience of the toilet and cooling system. I understand all that orange and black must be disturbing to a Rockies fan! I cant help it! We are right in front of the stadium! haha
5 out of 5
holiday inn express Scottsdale,az.
Pros:staff and breakfast plus location
Cons:nothing
Location:very close to oldtown and restaurants
great hotel,very friendly staff very good breakfast and nice clean room. I couldn't ask for more!
Posted by DENNIS, from FORT WAYNE,IN. on May 15, 2017
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About the Holiday Inn Express Hotel & Suites Scottsdale - Old Town
Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this hotel measures 875 square feet (81 square meters). A free area shuttle within 3 miles is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Scottsdale - Old Town. Parking is available for a fee. This Scottsdale hotel is smoke free.
1 building
169 guestrooms or units
3 levels
875 sq ft of conference space
81 sq m of conference space
Buffet breakfast (free)
Manager's reception (free)
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
1 conference room
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Terrace
Gift shop
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Outdoor pool
Free WiFi
Free area shuttle
Laundry facilities
Sofa bed
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (13.3 km / 8.3 mi)
Property shuttles: Free area shuttle within 3 miles
Parking: Free RV/bus/truck parking; self parking available for a surcharge
Room Amenities
Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers 169 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Sitting area
Pull-out sofa bed
HD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 6:00 AM
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 25.00 per pet, per night
Only dogs and cats are allowedService animals are exempt from fees.
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
No rollaway/extra beds available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: USD 8.00 per day (in/out privileges)
Pet fee: USD 25.00 per pet, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Holiday Inn Express Hotel Scottsdale Old Town
Holiday Inn Express Scottsdale Old Town
Holiday Inn Hotel Old
Holiday Inn Old
Holiday Inn Express Hotel Old Town
Holiday Inn Express Hotel & Suites Scottsdale - Old Town Hotel
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
