Skip to main content
Beginning of main content

"Older property but nice rooms fairly quiet and good asscessable facilities. Good bfast " More

By a verified traveler on Fri 09 Sep 2022

Enter dates to see availability

Hotel Description

Hotel near Grand Canyon University in Phoenix

Encanto stay

Your stay at this Encanto hotel places you within 2 miles (3 km) of Encanto Park and Arizona Veterans Memorial Arena. Grand Canyon University and Barrow Neurological Institute are also within 3 miles (5 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. There's a terrace and multilingual staff can provide around-the-clock assistance.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$71* Per night/room Jun 15 - Jun 16

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn by Wyndham Phoenix Thomas Road ratings based on 20 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for La Quinta Inn by Wyndham Phoenix Thomas Road

Everyone (7) Couples (1) Family (12)
1 out of 5
This place is a dump. We only stayed here one night but had to wash all of our clothing because the room made everything smell like urine and body odor. I thought La Quinta and Wyndham were reputable hotels but this place was looked and smelled like a crack house. Please don’t let your family spend even one night here.

Posted by , from Atlanta on Apr 10, 2023

Was this review helpful to you?
5 out of 5
Older property but nice rooms fairly quiet and good asscessable facilities. Good bfast

Posted by , from COCHISE on Sep 9, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 9, 2022 by GM

Thank you for taking the time to leave us some feedback, we appreciate it!

2 out of 5
This hotel was absolutely disgusting. There was urine in the halls and stairwells. Human feces was on the ground near our parked car. The carpet of the actual room was stained. The air in the room felt damp. It was absolutely AWFUL. My kids were alarmed and scared by the homeless person in the stairwell as we left. I’ve never stayed at such an awful hotel before. I wish I could get a refend.

Posted by on Mar 13, 2022

Was this review helpful to you?
1 out of 5
I can’t give this place enough negative stars, it was absolutely filthy, homeless people hanging out in the ice room, on the stairways, the grounds were absolutely disgusting, the bedding was deplorable and filthy, there was mold in the showers, I cannot say enough Negative statements about this place it was absolutely deplorable. I have stayed at La Quinta hotels before and this one was absolutely the worst ever I would not recommend this for anyone!!!!

Posted by on Mar 13, 2022

Was this review helpful to you?
2 out of 5
No hot water Broken towel peg Fridge didn’t work Lamp w/o bulb plugged into wall Outlets were sketchy Staff was very friendly

Posted by on Jan 26, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 28, 2022 by AGM

Dear Douglas, Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

2 out of 5
The staff were friendly, the place is run down, room curtains we dirty and hanging off the rod, the door had an inch gap we felt unsafe. Room was not clean and smell bad. The corporate management should just save the money and tear it down.

Posted by on Dec 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 21, 2021 by GM

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

2 out of 5
The facility really let me down. I booked a double Queen and got one full and one Queen bed. The bathroom door did not close, and the bathroom was not clean. I understand that due to covid-19 we have to ask for the room to be cleaned for an additional day but it was not clean for our first day.

Posted by on Sep 27, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 30, 2021 by Sirrae, AGM

Dear Fanisia, Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

1 out of 5
The room was so gross. the mattress was hard as a rock, the bathtub never turned off, and the room smelled so bad we were unable to stay. Waste of money.

Posted by on Sep 13, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 24, 2021 by GM

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

1 out of 5
Smelled like an ash tray and door lock did not work. They could not fix door so we did not stay and they are supposed to give me credit for room. Parking lot had vagrants around and low security.

Posted by on Sep 6, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 24, 2021 by GM

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

1 out of 5
Nothing good

Posted by on Aug 26, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 26, 2021 by GM

Thank you for taking the time to let us know about your recent stay with us. I'm saddened to hear about the issues encountered during your stay. This is definitely not the type of experience we want our guests to have while staying with us. Please rest assured I will share your comments with my team to ensure your concerns are properly addressed.

About the La Quinta Inn by Wyndham Phoenix Thomas Road

Location 2725 N Black Canyon Hwy, Phoenix, AZ 85009

Property Features

Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly La Quinta Inn by Wyndham Phoenix Thomas Road. Free self parking is available. Smoking is allowed in designated areas at this Phoenix hotel.

  • 139 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn by Wyndham Phoenix Thomas Road offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible pool
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per day, plus a deposit of USD 25.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Inn Phoenix Thomas Road
  • La Quinta Inn Thomas Road
  • La Quinta Phoenix Thomas Road
  • La Quinta Thomas Road
  • Quinta Inn Phoenix Thomas Road
  • Quinta Inn Thomas Road
  • Quinta Phoenix Thomas Road
  • Quinta Thomas Road
  • Quinta Inn Wyndham Phoenix Thomas Road
  • Quinta Inn Wyndham Thomas Road
  • Quinta Wyndham Phoenix Thomas Road
  • Quinta Wyndham Thomas Road
  • Hotel La Quinta Inn by Wyndham Phoenix Thomas Road Phoenix
  • Phoenix La Quinta Inn by Wyndham Phoenix Thomas Road Hotel
  • Hotel La Quinta Inn by Wyndham Phoenix Thomas Road
  • La Quinta Inn by Wyndham Phoenix Thomas Road Phoenix
  • La Quinta Inn Phoenix Thomas Road
  • La Quinta Inn by Wyndham Phoenix Thomas Road Hotel
  • La Quinta Inn by Wyndham Phoenix Thomas Road Phoenix
  • La Quinta Inn by Wyndham Phoenix Thomas Road Hotel Phoenix

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Phoenix-Hotels-La-Quinta-Inn-by-Wyndham-Phoenix-Thomas-Road.h17609-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Phoenix-Hotels-La-Quinta-Inn-by-Wyndham-Phoenix-Thomas-Road.h17609-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Phoenix-Hotels-La-Quinta-Inn-by-Wyndham-Phoenix-Thomas-Road.h17609-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions