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4.1 out of 5

"The room was awesome and the staff was incredible. The staff checked with me throughout our stay by texting.I would highly recommend Rico's for a Stea ... " More

By a verified traveler on Sat 14 Jul 2018

Hotel Description

Family-friendly 4-star resort with 8 outdoor pools

Near the airport

Your stay at this Camelback East resort places you within 3 miles (5 km) of Wrigley Mansion and Arizona Biltmore Country Club. North Mountain Park and Biltmore Fashion Park are also within 6 miles (10 km).

Poolside dining

This smoke-free resort features free water park access, a full-service spa, and 3 restaurants. There's fun for all ages with a lazy river and a children's club, and supervised childcare is an added bonus. Enjoy the 8 outdoor pools and perks like free self parking and free WiFi.

Comfy beds, WiFi

The 563 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, sofa beds, and LCD TVs with cable channels.

Studio, One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$247* Per night/room Feb 5 - Feb 6

Room, Accessible, Bathtub (Agave)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Agave)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Ambassador, One King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Agave)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pointe Hilton Squaw Peak Resort ratings based on 130 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pointe Hilton Squaw Peak Resort

Everyone (23) Couples (1) Family (9)
5 out of 5
We loved that everything was walking distance. Restaurants were great. Will definitely be back.

Posted by on Oct 8, 2019

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5 out of 5

Posted by on Aug 12, 2019

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5 out of 5
We had a blast and the customer service was great. No issues at all

Posted by on Aug 12, 2019

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4 out of 5
My first interaction with the hotel was when I called with a question before our stay. The woman who answered the phone was rude and short. Check in was difficult, with almost no parking by the checkin desks. Our room was neat and clean, but with no visitors information, so we had to call up to the front desk several times to out things like breakfast and water park hours. That said, once we were on the property the staff was very friendly and helpful. The waterpark was wonderful. Just need a few things to make the hotel a little more user friendly.

Posted by on Jul 28, 2019

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3 out of 5
They say you can ask questions by text, but it took half an hour for a response - would have been better to call. It was hard to find parking in the very full lot. The pool and jacuzzi were so murky I didn't even want to use them. The rooms and elevators had battered furniture/walls. They provide water bottles in the room but charge $2 for one. This was obviously a nice property at one time. But for a Hilton it surprised me how mediocre it seemed.

Posted by on Jul 25, 2019

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4 out of 5

Posted by on Jun 26, 2019

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5 out of 5
The beds are old and soft. Everything else was nice.

Posted by on Jun 7, 2019

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5 out of 5
Very friendly staff, great location, beautiful pool area.

Posted by on May 18, 2019

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4 out of 5
I called Travelocity specifically to make this bundle reservation from Sunday through Saturday. I received an email confirming this along with flight and rental car, however on Friday, the hotel notified us that we were to check out of our room. We had to pay for an additional night. Hours and time wasted against our vacation, Travelocity finally recognized their error and sent us a credit for the room we had to unexpectedly pay for. It was quite stressful. The hotel was expensive for a 3 star hotel.

Posted by on May 1, 2019

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4 out of 5
Check in was a breeze. They do require a debit/credit card down for incedentals. No need to carry cash around. You can order drinks, food, snacks by adding it to your room account. This made it easier when at the River Ranch area or by the pool. Great place for families. No need to leave the resort. Negatives would be, Rico’s food menu was limiting. Not really family friendly. Limited items. Car rental service was not convenient. They do not deliver to Hotel. You are taken to a small hole in the wall in a very scary part of town. We needed car early and was told by concierge they open at 10 which wasn’t true. 9 am. By the time we got picked up and gathered our car it was 1140. We really needed car at 10.

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 12, 2019 by Front Office

Thank you for your detailed response about your stay and your experience with the car rental service you selected. We are pleased to read you enjoyed our resort and we hope you will be back.

About the Pointe Hilton Squaw Peak Resort

Location 7677 N 16th St, Phoenix, AZ 85020

Property Features

Pointe Hilton Squaw Peak Resort offers its guests a full-service spa, a complimentary water park, 8 outdoor swimming pools, and 5 spa tubs. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this resort measures 48000 square feet (4459 square meters) and includes a conference center. A children's pool, a health club, and spa services are also featured at the family-friendly Pointe Hilton Squaw Peak Resort. Free self parking is available. This 4-star Phoenix resort is smoke free.

  • 563 guestrooms or units
  • 4 levels
  • 28 buildings
  • 3 dining venues
  • 48000 sq ft of conference space
  • 4459 sq m of conference space
  • Built in 1977
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 8
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (20.7 km / 12.9 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Pointe Hilton Squaw Peak Resort offers 563 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Hole-in-the-Wall - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Rico's American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Slim Picken's - This café is located by the pool and specializes in American cuisine.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the resort. 8 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Miniature golf on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property’s lazy river will not be available January 7-February 9, 2020.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Weight limit: 75 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Spa access
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.00 for adults and USD 8.75 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Squaw Pointe
  • Hilton Squaw Resort
  • Pointe Hilton Squaw Peak
  • Pointe Hilton Squaw Peak Phoenix
  • Pointe Hilton Squaw Peak Resort
  • Pointe Hilton Squaw Peak Resort Phoenix
  • Pointe Squaw Hilton Resort
  • Squaw Peak Hilton Resort
  • Squaw Peak Pointe Hilton
  • Squaw Peak Resort
  • Pointe Hilton Squaw Peak
  • Hilton Phoenix
  • Phoenix Hilton
  • Pointe Hilton Squaw Peak Hotel Phoenix
  • Pointe Hilton Squaw Peak Resort Resort
  • Pointe Hilton Squaw Peak Resort Phoenix
  • Pointe Hilton Squaw Peak Resort Resort Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.