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"The property was well keep up because of the cost. Nice and warm welcome. " More

By a verified traveler on Fri 07 Apr 2023

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Hotel Description

Hotel near Talking Stick Resort Amphitheatre in Tolleson

In Tolleson

Within 2 miles (3 km) of this Tolleson hotel, you'll find Talking Stick Resort Amphitheatre and Ashley Furniture HomeStore Pavilion. Also, Main Event Avondale is within 3 miles (5 km) and Salt River is within 6 miles (10 km).

Business services

A spa tub, free self parking, and laundry facilities are featured at this hotel. Traveling on business? Take advantage of the business center and WiFi in public areas. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Jun 11 - Jun 12

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Inns Tolleson ratings based on 38 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Premier Inns Tolleson

Everyone (20) Couples (5) Family (10)
1 out of 5

Posted by on May 7, 2023

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Comment from Hotel Management

May 27, 2023 by General Manager

Hello DJ, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

5 out of 5
The property was well keep up because of the cost. Nice and warm welcome.

Posted by on Apr 7, 2023

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Comment from Hotel Management

Apr 7, 2023 by General Manager

Hi Preston,Thank you for the 5-stars! Hope to see you again soon!

5 out of 5

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 25, 2023 by General Manager

Hi Izmari,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

5 out of 5

Posted by on Mar 13, 2023

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Comment from Hotel Management

Apr 17, 2023 by General Manager

Hi Lorraine,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

1 out of 5
The room was dirty the bathroom terrible very very dirty the bed was too old

Posted by on Mar 4, 2023

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Comment from Hotel Management

Mar 4, 2023 by General Manager

Hello John, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4 out of 5

Posted by on Feb 22, 2023

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Comment from Hotel Management

Apr 7, 2023 by General Manager

Hi Michael,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

3 out of 5

Posted by on Feb 1, 2023

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Comment from Hotel Management

Mar 9, 2023 by General Manager

Hello Steve, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2 out of 5
I new the area was dangerous when I went to check in at 7PM. The lobby was locked, and I had to check in while outside via a security window. Sitting in the lobby was an armed security guard. On our way to the room one of the hotel patrons was outside his door and reeked of alcohol. As we walked along an exterior walkway to our room, we passed another room with well over 50 cigarette butts on the floor, outside the front door. The first thing I noticed our room was wrinkled and massively stained carpeting. I will say the room was quite large. In one corner, the ceiling paint was bubbled and pealing, clearly due to a water leak upstairs. The bathroom was reasonably clean however the bathtub spout was not well secured to the wall and one of hinges to the door to the shower/toilet was broken, not connected to the door. The other door hinges were rusted. The only toiletries were 2 small bars of crappy soap and 2 ketchup size packets of shampoo. On the positive side, the staff, including the security guards, were GREAT. This was quite the disconnect since the property was a dump. My suggestion is to pay around $20-/night more and you should have a significantly better experience. I’d give this place 2 stars, only because the staff was so good, otherwise, it deserves 1 star. By the way, if you want to purchase adult sex toys, all you have to do is walk across the street from this property!!

Posted by on Feb 1, 2023

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Comment from Hotel Management

Feb 2, 2023 by General Manager

Hello Steve, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4 out of 5
they had beds.

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 18, 2023 by General Manager

We do have beds. Thank you for the positive yet succinct review of your stay William. We hope to see you again soon.

5 out of 5
The front desk women was so nice and sweet

Posted by on Dec 6, 2022

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Comment from Hotel Management

Dec 6, 2022 by General Manager

Thank you for taking the time to provide us with a positive review of your stay Elisa. We hope to see you again soon.

Property Features

Public spaces have WiFi for a fee. A business center and a meeting room are available. A spa tub, multilingual staff, and laundry facilities are also featured at the business-friendly Premier Inns Tolleson. Self parking is free.

  • 132 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • ATM
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Premier Inns Tolleson offers 132 air-conditioned accommodations with complimentary toiletries. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30.00 per pet, per stay
  • Only cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Only cats are allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.99 per night (rates may vary)
  • Pet fee: USD 30.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premier Tolleson
  • Premier Inns Tolleson Hotel
  • Premier Inns Tolleson Tolleson
  • Premier Inns Tolleson Hotel Tolleson

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.