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"Terrible beds...noisy neighbors..bad neighborhood..tiny towels... " More

By a verified traveler on Sun 10 Nov 2019

Hotel Description

Enjoy the outdoor pool at this Tolleson hotel

In Tolleson

Within 3 miles (5 km) of this Tolleson hotel, you'll find Ashley Furniture HomeStore Pavilion and Main Event Avondale. State Farm Stadium and Gila River Arena are within 9 miles (15 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

WiFi, LCD TVs

The 132 guestrooms offer LCD TVs with cable channels, along with WiFi and desks.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Inns Tolleson ratings based on 19 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Premier Inns Tolleson

Everyone (13) Couples (4) Family (3)
2 out of 5
The room was dirty! Stains on sheets n pillow cases and bad tub was disgusting

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 12, 2020 by GM

Please note, we are checking the room and staff who waited on you. Thank you for letting us know. Also know that if your not happy with room, we can always change you to another room.

3 out of 5
Terrible beds...noisy neighbors..bad neighborhood..tiny towels...

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 12, 2019 by raj

we could have changed the room

4 out of 5

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 6, 2019 by raj

thank you

2 out of 5
Nothing dirty hotel stinks like cigarettes I will never stay here again

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 28, 2019 by Management

We're for the inconvenience you may have experienced. We will work hard to fix the issues that you have mentioned. Thanks for your feedback.

5 out of 5
So close to the concert venue, staff was great and helpful!

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 19, 2019 by Manager

Thank you so much for the review.

3 out of 5
I booked a smoking room and was told they were out of smoking rooms when I arrived 19 minutes after I booked I arrived Bad business bad use of Travelocity

Posted by on Jul 9, 2019

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Comment from Hotel Management

Aug 17, 2019 by co

I'm sorry to hear of the issues you faced.

2 out of 5
Very old carpet,if replace with tile it would be nice to stay.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Apr 4, 2019 by James

Thank you for your review, please note we are in the process of installing wood flooring in all our rooms and removing carpet, this is expensive and we are doing as much as we can. Thank you

1 out of 5

Posted by on Mar 16, 2019

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Comment from Hotel Management

Apr 30, 2019 by James

Hello, sorry for any inconvenience you may of had with your room, always note that you can call the front desk and move rooms if any available if your not satisfied with the room you are in.

4 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 4, 2019 by James

Thank you.

5 out of 5
Good service clean rooms bed are clean up today mattress Also give us shampoo clean towels verry satisfied

Posted by on Jan 24, 2019

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Comment from Hotel Management

Jan 24, 2019 by James

Hello, thank you for staying at Premier Inns, Tolleson, we are glad you enjoyed your stay with us and hope to see you again.

Property Features

Premier Inns Tolleson offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Business amenities include a business center and a meeting room. An arcade/game room, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Premier Inns Tolleson. Self parking is free. This Tolleson hotel is smoke free.

  • 132 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Game room or arcade
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Arcade/game room
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Premier Inns Tolleson offers 132 air-conditioned accommodations with complimentary toiletries. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Jayne - This restaurant specializes in southern cuisine and serves breakfast and dinner.

Monkey Board - This rooftop bar serves light fare only. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A 11.77 percent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.99 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Premier Tolleson
  • Premier Inns Tolleson Hotel
  • Premier Inns Tolleson Tolleson
  • Premier Inns Tolleson Hotel Tolleson

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.