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4.0 out of 5

"Did not state that we had to pay for parking. Also did not have breakfast included unless you were in the club. Not worth the price for the stay. " More

By a verified traveler on Fri 20 Oct 2023

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Hotel Description

4-star spa hotel near Westgate Entertainment District

Glendale Sports and Entertainment District stay

Within a 10-minute walk of this Glendale Sports and Entertainment District hotel, you'll find Westgate Entertainment District and State Farm Stadium. Desert Diamond Arena and Tanger Outlets Phoenix are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Enjoy the indoor pool and unwind at the bar/lounge and poolside bar.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$135* Per night/room Apr 9 - Apr 10

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Phoenix Glendale Hotel & Spa ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Phoenix Glendale Hotel & Spa

Everyone (14) Couples (3) Family (6)
1 out of 5
We stayed here in September 2022 and the hotel was amazing. Fastforward to November 2023 and it was a totally different story. The hotel is under renovation and we were not notified of this before booking. The beautiful open lobby and bar area was totally enclosed with construction walls and most of the tile area was bare concrete floors. We could not be in our room from 9:00 am until 6:00 pm due to jackhammering and drilling noice. We couldnt even talk to each other it was so loud. We had to call the front desk to complain about comstruction noise after 7:00 pm two of the three nights we stayed. So disappointing and we shpuld not have had to pay what we did to stay there. Do not stay here until construction is done. Horrible.

Posted by on Nov 30, 2023

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Comment from Hotel Management

Nov 30, 2023 by Renaissance Glendale Management

Dear Shane,Thank you for providing feedback about your recent stay with us. Please know that hotel Management sends out pre-arrival emails informing all guests of the renovation project. My apologies if you did not receive said communication. Hopefully you choose to stay with us again once the project is complete.

4 out of 5
Did not state that we had to pay for parking. Also did not have breakfast included unless you were in the club. Not worth the price for the stay.

Posted by on Oct 20, 2023

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Comment from Hotel Management

Oct 20, 2023 by GM

Dear Natalie,We are grateful for the opportunity to have had you as our guest, and I genuinely apologize for not meeting your expectations in terms of value. Your feedback is appreciated as it enables us to continually monitor and enhance our offerings. We hope for another chance to impress you with our exceptional services and accommodations.Sincerely,Renaissance Glendale Management

4 out of 5
Construction happening on a Saturday at 2pm during check in seems less than ideal. I understand renovations need to be done but maybe NOT during a peak high traffic time

Posted by on Sep 11, 2023

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Comment from Hotel Management

Sep 11, 2023 by Renaissance Glendale Management

Dear Lawrence,Thank you for the very detailed feedback about your recent stay with us. I'll be sure to bubble this information up to senior leadership so that we may improve in the future. Hope to see you again soon.

5 out of 5

Posted by on Sep 9, 2023

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Comment from Hotel Management

Sep 11, 2023 by Renaissance Glendale Management

Dear Jessica,Thank you for providing feedback about your recent stay with us. I'm happy to hear that we exceeded your expectations and hope to see you again soon.

5 out of 5

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 24, 2023 by Renaissance Glendale Management

Dear Clint,Thank you for providing feedback about your recent stay with us. I'm happy to hear that we have exceeded your expectations and you enjoyed your stay. Hope to see you again soon.

5 out of 5

Posted by on Jul 28, 2023

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Comment from Hotel Management

Jul 30, 2023 by Renaissance Glendale Management

Dear Karen,Thank you for taking the time to provide feedback about your recent stay with us. I'm happy to hear that we exceeded your expectations. Hope to see you again soon.

5 out of 5

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 25, 2023 by Renaissance Glendale Management

Dear Michael,Thank you for providing feedback about your stay with us. I'm happy to see that you enjoyed your stay and we exceeded your expectations. Hope to see you again soon.

5 out of 5
It's exactly near everything youd want to do in the Westgate area

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 2, 2023 by Renaissance Glendale Management

Dear Brandon,I'm happy to hear that you enjoyed your stay with us and appreciated how conveniently located we are to Westgate. Hope to see you again soon.

5 out of 5

Posted by , from Yuma on May 31, 2023

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Comment from Hotel Management

Jun 20, 2023 by GM

Dear Mayra,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Renaissance Glendale Management

1 out of 5

Posted by on May 9, 2023

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Comment from Hotel Management

May 30, 2023 by GM

Dear Elaine,I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit.Sincerely,Renaissance Glendale Management

About the Renaissance Phoenix Glendale Hotel & Spa

Location 9495 W Coyotes Blvd, Glendale, AZ 85305

Property Features

Renaissance Phoenix Glendale Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is available in public spaces for a fee. A 24-hour business center, 29 meeting rooms, and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. A spa tub, a fitness center, and a sauna are also featured at the business-friendly Renaissance Phoenix Glendale Hotel & Spa. Parking is available for a fee. This 4-star Glendale hotel is smoke free.

  • 1 building
  • 320 guestrooms or units
  • 11 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Phoenix Glendale Hotel & Spa offers 320 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Glendale hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Soleil Restaurant - This restaurant serves breakfast, lunch, and dinner.

Rays - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby

Spa Services

Spa Botanica has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per day
  • Weight limit: 50 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a smoke detector, window guards, and a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, window guards, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12–25 for adults, and USD 10–17 for children
  • Fee for in-room wireless internet: USD 6.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 6.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 6.95 per day (rates may vary)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Glendale Phoenix
  • Renaissance Phoenix Glendale
  • Renaissance Phoenix Glendale Hotel
  • Renaissance Glendale Hotel Glendale
  • Glendale Renaissance
  • Renaissance Glendale Hotel And Spa
  • Renaissance Phoenix Glendale Hotel Spa
  • Renaissance Phoenix Glendale &
  • Renaissance Phoenix Glendale Hotel & Spa Hotel
  • Renaissance Phoenix Glendale Hotel & Spa Glendale
  • Renaissance Phoenix Glendale Hotel & Spa Hotel Glendale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.