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Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

3.0 star property
3-star hotel near Biltmore Fashion Park

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Photo gallery for Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

Property amenity
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Restaurant
Premium bedding, pillowtop beds, desk, laptop workspace
Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included

Explore the area

Map
2940 N GREENFIELD RD, Phoenix, AZ, 85016
  • Popular LocationBiltmore Fashion Park5 min drive
  • Popular LocationPhoenix Convention Center6 min drive
  • Popular LocationChase Field7 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)9 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

  • 750 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

  • 750 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

10/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 548 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 659 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, Kitchen

10/10 Exceptional
  • 513 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Kitchen

9.5/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

10/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Rainfall showerhead, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

8.6/10 Very Good
  • 650 sq ft
  • Sleeps 8
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Hearing)

10/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Kitchen

9.7/10 Exceptional
  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

9.1/10 Wonderful
  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 513 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Kitchen (Roll-In Shower)

  • 559 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchen

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Kitchen

9.2/10 Wonderful
  • 558 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Accessible Tub)

  • 559 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible, Kitchen (Hearing)

10/10 Exceptional
  • 575 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Embassy Suites by Hilton Phoenix Downtown North
Pool
Breakfast included
Pet friendly
Free WiFi
4.6 out of 5, Wonderful, (1011)
The price is $144
per night
$162 total
includes taxes & fees
Jun 10 - Jun 11
Embassy Suites by Hilton Phoenix Downtown North

About the neighborhood

Phoenix

Heart of Phoenix.Your stay at this Encanto hotel places you within 3 miles (5 km) of Biltmore Fashion Park and Saint Joseph's Hospital and Medical Center. Also, Barrow Neurological Institute is within 3 miles (5 km) and Phoenix Convention Center is within 6 miles (10 km).

What's nearby

  • Biltmore Fashion Park - 5 min drive
  • Phoenix Convention Center - 6 min drive
  • Footprint Center - 7 min drive
  • Chase Field - 7 min drive
  • Camelback Mountain - 12 min drive

Getting around

  • 24th Street - Jefferson Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 9 min drive

Restaurants

  • McDonald's - 18 min walk
  • Starbucks - 11 min walk
  • Lucky Boy Burger Shop - 17 min walk
  • Bar1 - 2 min drive
  • Tacos Huicho - 16 min walk

About this property

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel

3-star hotel near Biltmore Fashion Park
Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offers 106 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Bosnian, English, Spanish

Property amenities

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with pets must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Phoenix Biltmore Area
Staybridge Suites Phoenix Biltmore Area an IHG Hotel
Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel Hotel
Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel Phoenix

Frequently asked questions

How close is Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel to the airport?

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel is 5.9 mi (9-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel on Jun 9, 2024 start from $136.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel.

Does Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offer free breakfast?

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel offers free buffet breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

No, there is no casino at this hotel, but Casino Arizona (17-min drive) and Talking Stick Resort Casino (20-min drive) are nearby.

What time is check-in at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs USD 50 (subject to availability).

Is there free parking at Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel?

This hotel offers free self parking.

Does Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel have a pool?

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel features an outdoor pool. Pool access starts at 8:00 AM.

Does Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel to downtown Phoenix?

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel is 3.2 mi away from Phoenix.

Staybridge Suites Phoenix - Biltmore Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 445 reviews" "
Rating 8 - Good. 92 out of 445 reviews" "
Rating 6 - Okay. 34 out of 445 reviews" "
Rating 4 - Poor. 11 out of 445 reviews" "
Rating 2 - Terrible. 17 out of 445 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert C.

Traveled with pets, Traveled with family
Housekeeping didn't empty trash can x 2 days and I had to have front desk come up and do it after calling them 3 times. Night clerk didn't answer phone and when I went down I found her in back watching tv with front desk lights off. It's in a bad part of town with lot's of traffic and something hydraulic going off at 5am every morning outside. Terrible food pantry with expired White Castle hamburgers covered in freezer burn. Nobody here really could care less about customer service.

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good experience. The staff were are great and very helpful. The facility was very clean and well stock at all times. Couldn't ask for a better place to stay
Stayed 8 nights in Jan 2024

10/10 Excellent

Collin

Stayed 3 nights in Jan 2024

8/10 Good

CARLOS

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unfortunate Christmas night incident
The property itself is nice. But we had an unfortunate incident during my family's stay on Christmas night. At around 1:30 a.m., two men came into our room unannounced while we were sleeping. They were likely surprised to see other people there and left. A little while later, we heard loud banging on the door and a shouted request to open the door. Two men from hotel staff were there, and one demanded to know who we were and said we weren't supposed to be in that room. His tone was aggressive and unfriendly. It was the same man who had checked us in that night (how else would we be in the room?) This went on for a few minutes until I showed him our reservation and he finally recognized us and apologized. He said he would comp us for the inconvenience. When we checked out the next day, no mention was made of the incident so I asked. I was told an assistant manager would call me. He did not. A day or two later I called back and spoke to the assistant manager. He said they don't "comp" rooms but could offer points. He didn't apologize until prompted, said he would investigate and get back to me. He has not called back. Needless to say, it was scary and disturbing to have strangers walk into your room at that hour while you are sleeping, then be accused of something you didn't do, then get the run around from management about any kind of compensation (and a less than adequate apology). Whatever the mix-up was, this standard of customer service is unacceptable.
Stayed 1 night in Dec 2023

10/10 Excellent

KATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital.
Stayed 1 night in Dec 2023

10/10 Excellent

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious rooms. Very nice staff. Good quality breakfast with many options. Pool and hot tub were a bonus after a day of exercise.
Stayed 3 nights in Dec 2023