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4.6 out of 5

"i loved it. beautiful .friendly. great valet! will book again " More

By a verified traveler on Tue 19 Nov 2019

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Hotel Description

4.5-star luxury hotel in Camelback East

Camelback East stay

At this Camelback East hotel, you'll be steps from Biltmore Fashion Park and within a 15-minute walk of Arizona Biltmore Resort - Links Course. Arizona Biltmore Country Club and Arizona Biltmore Resort - Adobe Course are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour gym and perks like free WiFi.

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$167* Per night/room Apr 9 - Apr 10

Room, 2 Double Beds, Non Smoking, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Camby, Autograph Collection ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Camby, Autograph Collection

Everyone (2) Family (1)
5 out of 5
Everything

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 27, 2021 by Julianna G, Front Desk Manager

Thank you for the perfect review, we're thrilled to hear you enjoyed your experience!

5 out of 5
i loved it. beautiful .friendly. great valet! will book again

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 20, 2019 by Zachary S, Director of Rooms

Thank you for the 5 star review, we're thrilled to hear you enjoyed your stay!

5 out of 5
Different but very nicely decorated. We valeted our car the weekend and it was nice not to have a worry about it

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 4, 2019 by Zachary S, Director of rooms

Gherm - Thank you for the 5 star review. We love that you enjoyed our new look!

5 out of 5
Excellent location. Pleasant and very helpful staff. The overall look and vibe of the hotel was exciting and modern. Definitely will be coming back!

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 4, 2019 by Zachary S, Director of Front Office

Thank you for taking the time to share feedback form your experience. We're thrilled to hear you enjoyed your stay and hope to welcome you back again soon!

3 out of 5

Camby, a work in progress

Pros: The rooms were clean, attentive hotel staff (excluding restaurant staff), well located
Cons: The Camby's Artizen restaurant service needs a lot of work. Understaffed, nonexistent service, very slow response for any request.
Location: The location was convenient with the mall across the street containing many restaurants. There was also a underpass to get there
The overall experience was acceptable. The hotel is conveniently located and was clean and well maintained. The hotel staff the attentive and accommodating. To be fair I think the hotel just recently reopened under it's current brand 2 months ago. The hotel restaurant needs a lot of work. The hotel does have potential once everyone finds their groove.

Posted by , from CA on Jan 31, 2016

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About the The Camby, Autograph Collection

Location 2401 E Camelback Rd, Phoenix, AZ 85016

Property Features

The Camby, Autograph Collection offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. There are 11 meeting rooms available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Camby, Autograph Collection. You'll have access to the health club at a partner property. Parking is available for a fee. This 4.5-star Phoenix hotel is smoke free.

  • 1 building
  • 277 guestrooms or units
  • 11 levels
  • 20496 sq m of conference space
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

The Camby, Autograph Collection offers 277 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans.

  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

The Camby, Autograph Collection has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Water skiing nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Limited hot water onsite
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is not available
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00–21.00 per person
  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phoenix Ritz-Carlton
  • Ritz-Carlton Hotel Phoenix
  • Ritz-Carlton Phoenix
  • Camby Autograph Collection Hotel Phoenix
  • Camby Autograph Collection Hotel
  • Camby Autograph Collection Phoenix
  • Camby Autograph Collection
  • Ritz Phoenix
  • Phoenix Ritz Carlton
  • Ritz-carlton Phoenix
  • The Camby, Autograph Collection Hotel
  • The Ritz-carlton Phoenix Hotel Phoenix
  • The Camby, Autograph Collection Phoenix
  • The Camby, Autograph Collection Hotel Phoenix

You should know

  • There is limited hot water on site.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.