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4.1 out of 5

"Comfortable and clean rooms " More

By a verified traveler on Fri 06 Aug 2021

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Hotel Description

Hotel near Island at Pigeon Forge in Pigeon Forge

In Pigeon Forge

You'll be within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 2 miles (3 km) of Pigeon Forge Factory Outlet Mall with a stay at this Pigeon Forge hotel. LeConte Center At Pigeon Forge and Island at Pigeon Forge are also within 3 miles (5 km).

Free perks

This hotel features a seasonal outdoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 127 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$59* Per night/room Dec 12 - Dec 13

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 6 Max

Quality Inn And Suites Dollywood ratings based on 44 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Inn And Suites Dollywood

Everyone (5) Couples (4) Family (8)
4 out of 5
Comfortable and clean rooms

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 6, 2021 by Quality Inn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Roxie Reid Guest Relations Rep Quality Inn and Suites Dollywood Lane

4 out of 5
It meets the 2 stars expectation. It was clean but slightly dated. Breakfast was good and most employees were friendly. Only complaint was that water in shower kept going from hot to cold and back and forth...kind of frustrating. Water pressure was very low but again, it met the criteria for a 2 star hotel. Every hotel on the strip is overpriced so pricing is a moot point. Pool was great but they ran out of towels. Again, there were pluses and minuses. Overall, I would give this place a 3 out of 5.

Posted by on Jul 11, 2021

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3 out of 5
Location

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 29, 2021 by Quality Inn & Suites

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
you need hand rails in bathtub and easier type shower/tub handles confusing for older folks. and better type coffee yours not a good brand, and you should ask to put Denny's menu in every room your benefit as well as theirs on meals

Posted by on May 27, 2021

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Comment from Hotel Management

Jun 7, 2021 by Quality Inn & Suites

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5 out of 5
Friendly clean relaxing

Posted by on May 25, 2021

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Comment from Hotel Management

May 25, 2021 by Quality Inn & Suites

Thank you for your awesome review.

5 out of 5
It was quiet. Everyone left us alone. We felt safe and enjoyed the pool! It was heated! The breakfast is delicious. We ate it every morning.

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 29, 2021 by Quality Inn at Dollywood Lane

Thanks for staying with us. We appreciate your feedback!

3 out of 5
We get there around 8pm and oor room wasn't ready. The manager was very nice and cleaned the room, but we have to wait more than an hour.

Posted by on Mar 30, 2021

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Comment from Hotel Management

Mar 31, 2021 by Quality Inn & Suites

Thanks for staying with us. We appreciate your feedback! We are sorry for the not being ready. It was missed on our housekeepers assignment sheet. Once again we apologize. We hope you will give us another try.

4 out of 5
The hotel was in pretty good shape. Close to alot of restaurants and attractions. The only issue was the main pool. It was a weird color, cloudy and smelled off. The Hot tubs and kids splash pool was great! We would stay again.

Posted by , from NC on Aug 15, 2020

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4 out of 5

Posted by on Jan 4, 2020

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4 out of 5
Loved the breakfast....Beds were worn out.The hotel is withing walking distance of some great places to eat.

Posted by on Nov 11, 2019

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About the Quality Inn And Suites Dollywood

Location 3756 Parkway, Pigeon Forge, TN 37863

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn And Suites Dollywood offers its guests a seasonal outdoor pool, a spa tub, and a children's pool. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Quality Inn And Suites Dollywood also features a vending machine, a picnic area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Pigeon Forge hotel.

  • 127 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn And Suites Dollywood offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 7 AM to 10 AM.

Nearby Activities

A children's pool, a seasonal outdoor pool, and a spa tub are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Quality Dollywood
  • Quality Dollywood Pigeon Forge
  • Quality Inn Dollywood
  • Quality Inn Dollywood Pigeon Forge
  • Quality And Suites Dollywood
  • Quality Inn And Suites Dollywood Hotel
  • Quality Inn And Suites Dollywood Pigeon Forge
  • Quality Inn And Suites Dollywood Hotel Pigeon Forge

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9 AM to midnight.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.