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4.5 out of 5

"The sign from the road could have been on the other side too, so we don't have to make a U turn at the gas station to see the sign. " More

By a verified traveler on Sat 28 Dec 2019

Hotel Description

3.5-star hotel near Reston Town Center

City center stay

You'll be within half a mile (1 km) of Reston National Golf Course and 2 miles (3 km) of Reston Town Center with a stay here. Learning Tree Reston and The Spectrum are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free Internet, LCD TVs

The 298 guestrooms offer free WiFi and free wired Internet, premium bedding, and LCD TVs. Coffee/tea makers, free weekday newspapers, and hair dryers are also available. Housekeeping is available on request.

Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Reston Hotel ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Reston Hotel

Everyone (6) Couples (1) Family (2)
5 out of 5
The sign from the road could have been on the other side too, so we don't have to make a U turn at the gas station to see the sign.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Feb 6, 2020 by Nasir

Hello, Thank you for taking the time to provide feedback. We will look into the sign issue so our location is easily noticeable and future guests are not inconvenienced. We look forward to your future arrival if your travels brings you to the Reston area.

5 out of 5

Posted by on Nov 6, 2019

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5 out of 5
the property was under reno so that affected the property and amenities.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Sean H

Thank you for your feedback!

4 out of 5

Great location

Pros: Location from downtown and the Dulles airport.
Cons: Restaurant food needs help. It reminded me of food from an old cafeteria.
Location: Reston Town Center
I had a pretty good experience during my 4 day stay. The location is near the Dulles Airport and Reston Town Center. I was there for a conference and feel that this was a great facility. The staff were friendly from those walking around in suits to those wearing uniforms. I wanted to have a refrigerator in my room so I called ahead and made my request known. I was glad to see it waiting for me when I arrived. I really have no complaints and would stay here again in the future.

Posted by , from Ann Arbor, MI on Apr 10, 2018

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3 out of 5

2 different sections - we were in the older one

Pros: Clean, good location for our purposes ( museums in DC ) shuttle services seemed good but we didn't use them because metro was out, easy free parking.
Cons: General service, clear marking of where elevators are for different, non-connected areas.
Location: Close to Reston Downtown area ( 2 miles ) shuttle available, nice area, good restaurants, close to Silver line Metro station ( 2 miles ) with shuttle.
Upon arrival I checked in and was told to go past the meeting rooms and the elevator to our room would be there. We came in a different door and there was a set of elevators, to the wrong wing, and not marked as such, so we went up and tried to find the room, but that number wasn't on that floor. Then we went looking for another set of elevators, mistakenly walked past the banquet rooms, not the meeting rooms, then went and asked at the desk, and the elevators were at the other end of the hotel. This could have been explained better and wasn't a nice way to end a long day getting there. The thermostat didn't seem to work, if it was set at 62 it was ok, anything more than that was too hot. There was a light out in the area outside the bathroom, but that wasn't a big deal, we didn't use the coffee maker that was in this space. Then as we finished taking showers, but not quote done getting ready the day we were leaving the light in the bathroom went out.... so we dragged a floor lamp to the bathroom so there would be at least some light, we were so close to leaving that I didn't want to call and wait for maintenance to come in. We mentioned this when we checked out, no offer to give discount or apology. I think we were in the old wing of the hotel, which would explain the good rate we had. Restaurant has no prices on the breakfast menu but I understand they are very expensive.

Posted by , from Upstate NY on Feb 7, 2017

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5 out of 5

Wonderful shuttle service

Shuttle took us about 10 minutes from hotel to metro station. Vehicles ran every half hour. Hotel and room were very clean. Wonderful helpful friendly staff.

Posted by , from W on Jul 18, 2016

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Comment from Hotel Management

Jul 20, 2016 by Sean H

Thank you for your positive feedback, particularly regarding our staff as they always strive to exceed our guests' expectations. We look forward to your next stay!

4 out of 5

Quick overnight

If breakfast was included it would have been perfect.

Posted by on May 29, 2016

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5 out of 5

Very nice hotel

Cons: More reasonably priced options for food at the hotel or close by.
Location: Close to public transportation to/from DC.
Stayed for a couple of nights while visiting family that lives nearby. It was great for that because we were only 5 minutes away from them. The rooms were clean, staff was friendly, pool was good too! Note it's mainly a business hotel, so it may be expensive because prices are really set at corporate rates. We happened to get a great deal through Travelocity so it worked out perfectly for us. Don't know if we would have stayed here at the regular price-point.

Posted by , from New York, NY on Sep 7, 2015

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4 out of 5

On the night we checked in, the staff was wonderful.

Pros: Close restaurants, Quiet
Cons: No free Internet
Except for two incidents that happened in the five nights we stayed at this hotel, things were very nice. One was a very rude desk clerk when asked a question we had read about in an airplane magazine. He acted as if it was a very stupid question. Every other person who was on staff or worked in the hotel was friendly and wonderful. That certainly made up for the young man's rudeness. The other incident was a fairly dirty room when we checked in on the first night. The coffee maker had the used coffee pod still in it, and the rug was not vacuumed (or at least appeared that way.) The rest of the stay the room was well cleaned.

Posted by , from Colorado, USA on Jul 18, 2012

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5 out of 5

Great overall value-close to lots of nightlife.

Pros: Free breakfast, Close restaurants, Quiet
I attended a party on the lower level of this hotel and found the ballroom facilities to be very clean and the staff helpful. The food was very good and when the party was over, I found the room and the rest of the hotel to be very quiet despite the close proximity to the ballrooms. The room was clean and the bed was comfortable.

Posted by , from Winchester, VA, USA on Dec 7, 2011

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Renovations + Closures

The property will be renovating from March 13 2020 to November 30 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Reston Hotel. Free self parking is available. This 3.5-star Reston hotel is smoke free.

  • 298 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Washington Dulles Intl. Airport (IAD) (11 km / 6.8 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Reston Hotel offers 298 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Bathrooms are partially open
  • LCD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 9:30 AM.

Sheraton Reston Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 60 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.00 per person (approximately)
  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Reston
  • Reston Hotel
  • Reston Sheraton
  • Reston Sheraton Hotel
  • Sheraton Hotel Reston
  • Sheraton Reston
  • Sheraton Reston Hotel
  • Sheraton Reston
  • Reston Sheraton
  • Sheraton Reston Hotel Hotel
  • Sheraton Reston Hotel Reston
  • Sheraton Reston Hotel Hotel Reston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.