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4.5 out of 5

"Friendly and professional staff. The space is aesthetically pleasing and very comfortable. " More

By a verified traveler on Sun 15 Aug 2021

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Hotel Description

4-star hotel near Reston Town Center

In suburbs

Within 3 miles (5 km) of this hotel, you'll find Reston Town Center and Reston Hospital Center. Also, Reston National Golf Course is within half a mile (1 km) and The Spectrum is within 2 miles (3 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, LCD TVs

The 191 guestrooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and room service. Coffee/tea makers, hair dryers, and laptop-compatible safes are also available.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94* Per night/room Jan 28 - Jan 29

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Westin, Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Reston Heights ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Reston Heights

Everyone (14) Family (2)
5 out of 5
Friendly and professional staff. The space is aesthetically pleasing and very comfortable.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by Hotel Management

Thank you for sharing your positive experience with us and with your fellow travelers! I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!

5 out of 5
Hotel was well kept inside and out. Room was clean, bed was comfortable, view was of the courtyard and was pretty. Only a few minutes drive from my conference. Nice dining options nearby.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 13, 2021 by Hotel Management

Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not-too-distant future.

5 out of 5
Nice staff very clean property

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 15, 2021 by Hotel Management

We’re delighted to hear that we went above and beyond in providing you with the best experience possible. Thank you for your review and we look forward to welcoming you back in the future!

4 out of 5

Posted by on Jun 3, 2021

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5 out of 5
Nice place with very helpful staff. Will go back there

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Gabrielle

Thank you for staying with us. We're so glad to hear you had a pleasant stay at our property. Thank you for your feedback and we look forward to seeing you again!

4 out of 5

Posted by on May 1, 2019

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Comment from Hotel Management

May 3, 2019 by FD

Thank you for sharing your feedback. We are happy to hear that you enjoyed your overall experience. We look forward to welcoming you for your next stay at our hotel should your travels bring you back to Reston!

5 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Mar 30, 2019 by Gabrielle

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Very Nice Stay

Pros: the bed was very comfortable, the best I've slept in for awhile.
Cons: Food service.
Location: I had a doctor appointment nearby, so it provided convenience for that.
I thought the room I was in was very nice and comfortable. It was designed well and provided all the comforts needed.

Posted by , from Oregon on May 20, 2018

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Comment from Hotel Management

May 21, 2018 by Julie W

Good Afternoon, Thank you for taking the time to provide feedback. I am glad to hear you enjoyed your stay with us. We hope to have you back again soon! Warm Regards, Julie Welch Front Desk Manager

2 out of 5

Not What We Paid For

Pros: Nice location, good parking, and free WiFi even though they did not advertise it.
Cons: Give people the service they paid for.
Location: Near Washington D.C. and historical sites in Virginia.
We booked two rooms more than three months in advance. Each room was advertised as having two queen beds. We requested one room to have a single king bed. What we got was one room with a single king bed and the second room, also with a single king bed, but it was a handicapped room. The only change we were offered was to add a roll-away (twin size) bed to the first room. This was better than sleeping on a sofa bed, but in no way equivalent to a queen size bed. The handicapped room was a "handicap" for normal people because the mirrors were very short, and there was effectively no space in the closet to hang clothes. Sleeping accommodations are the fundamental purpose of a hotel - Westin failed us completely.

Posted by , from California on May 29, 2017

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5 out of 5

Great hotel near a lot of restaurants. Great plac

Had a problem with billing. Our breakfast was included in our stay. We were charged for breakfast. Still working on getting the proper refund.

Posted by , from PA on May 21, 2017

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About the The Westin Reston Heights

Location 11750 Sunrise Valley Dr, Reston, VA 20191

Renovations + Closures

The following facilities or services will be unavailable from December 1 2021 to December 10 2021 (dates subject to change):

  • Swimming pool

Property Features

The Westin Reston Heights offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 1015 square feet (94 square meters) and includes conference space. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin Reston Heights. Free self parking is available. This 4-star Reston hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 8 levels
  • 1015 sq ft of conference space
  • 94 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Westin Reston Heights offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

The Westin Reston Heights has a restaurant serving breakfast, brunch, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reston Heights
  • Reston Westin
  • Westin Heights
  • Westin Heights Hotel
  • Westin Heights Hotel Reston
  • Westin Heights Reston
  • Westin Reston
  • Westin Reston Heights
  • Westin Reston Heights Hotel Reston
  • Westin Reston Heights Hotel
  • Reston Westin
  • The Westin Reston Heights Hotel
  • The Westin Reston Heights Reston
  • The Westin Reston Heights Hotel Reston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.