"Very nice. Very clean. My favorite was the staff - everyone was fantastic! Friendly w/out being over the top. Eager to assist. Polite. It was nice!! " More
Close to shopping
You'll be within half a mile (1 km) of Short Pump Town Center and 2 miles (3 km) of Children's Museum of Richmond with a stay here. Also, Sheltering Arms Institute is within 3 miles (5 km) and Elk's Lodge is within 6 miles (10 km).
Business services
This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a grocery/convenience store, and express check-out are also offered.
Free Internet, MP3 docks
Featuring conveniences like sitting areas and coffee/tea makers, the 134 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include MP3 docks, hair dryers, and safes.
Jan 26, 2020 by Anna
Thank you for your great review. We are glad to know that you had a fantastic stay. We hope to see your friendly face again soon. Sincerely, Anna Stephen Front Desk Supervisor
Oct 4, 2019 by Anna Provido Front Desk Supervisor
Thank you for the review at the Hyatt House Richmond West.
Apr 30, 2019 by HHRichmondWest
Thank you for reviewing our property! Your feedback is appreciated!
Jan 14, 2019 by HHRichmondW
Thank you for reviewing our property! Your feedback is appreciated!
Feb 18, 2017 by Kathy Holland
Thank you for taking the time to review our hotel. I hope you will be pleased to know we are renovating. Please know we do have DVD players for our guest to use. It is our hope you give us another opportunity to serve you so you may see what we truly have to offer.
Jul 17, 2015 by Kathy Holland
I am delighted you chose our hotel for your family trip. The location is perfect for families. There is so much to do in the area. I hope to see you again soon!
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 1750 square feet (163 square meters). The business-friendly HYATT house Richmond-West also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3-star Richmond hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
HYATT house Richmond-West offers 134 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 9:00 AM.
H Bar - This bar serves dinner and light fare.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).