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"Unpleasant environment. " More

By a verified traveler on Sat 01 Oct 2022

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Hotel Description

3-star hotel in Central San Mateo

Central San Mateo stay

Your stay at this Central San Mateo hotel places you within 2 miles (3 km) of Poplar Creek Golf Course and CuriOdyssey. Shoreview Park and Coyote Point Park are also within 2 miles (3 km).

Renovated in 2017

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Nov 30 - Dec 1

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Everyone (1) Couples (3) Family (2)
3 out of 5
Unpleasant environment.

Posted by on Oct 1, 2022

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5 out of 5
the staff was very polite and the breakfast was outstanding

Posted by on Jun 5, 2022

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5 out of 5
Very and and comfortable. Would stay again.

Posted by , from New York on May 4, 2022

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4 out of 5
everything clean the pillows super comfortable

Posted by on Feb 18, 2022

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Comment from Hotel Management

Feb 23, 2022 by Guest Services

Thank you for sharing your feedback! We are glad you found your room comfortable!

4 out of 5
The blackout/privacy curtains do not close. Faucet doesnt go all the way into the sink so water goes everywhere when washing hands

Posted by on Feb 1, 2020

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4 out of 5

Posted by on Nov 25, 2019

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1 out of 5
the rooms had an inch opening at the door. Maid tried to enter my room at 9 pm no maid service while I was there.

Posted by on Sep 30, 2019

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5 out of 5
The only thing I didnt like was the surprise $10 parkimg fee when I cbecked out. It was not mentioned when I checked in. Other than that I thouroughly enjoyed my stay.

Posted by on May 21, 2019

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About the Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel

Location 330 N Bayshore Blvd, San Mateo, CA 94401

Property Features

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel offers its guests a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel was completed in April 2017. This 3-star San Mateo hotel is smoke free.

  • 172 guestrooms or units
  • 4 levels
  • 2 buildings
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Mateo Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Hotel & Suites San Mateo-San Francisco SFO, an IHG Hotel offers 172 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:30 AM.

Bistro 330 - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s airport shuttle hours are 4 AM to noon and 2-10 PM.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Self parking fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel San Mateo
  • Holiday Inn San Mateo
  • San Mateo Holiday Inn
  • Holiday Inn San Mateo Hotel
  • Holiday Inn Hotel San Mateo-San Francisco SFO
  • Holiday Inn Hotel San Mateo-San Francisco
  • Holiday Inn San Mateo-San Francisco SFO
  • Holiday Inn San Mateo-San Francisco
  • Holiday Inn Suites San Mateo
  • Holiday Inn Hotel Suites San Mateo San Francisco SFO

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.