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 San Francisco •1 Room
 San Francisco • 1 Room
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Infinity Hotel SF, Ascend Hotel Collection

2.5-star property
2322 Lombard St, San Francisco, CA 1-855-201-7819
3.5 out of 5
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See all 8 travelocity Reviews

"Check in was easy and our front desk person was extremely helpful! " More

By a verified traveler on Fri 14 Oct 2022

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Hotel Description

Hotel near Pier 39 in San Francisco

Marina District stay

Your stay at this Marina District hotel places you within 3 miles (5 km) of Pier 39 and Golden Gate Park. Union Street and Presidio of San Francisco are also within half a mile (1 km).

Renovated in 2019

Free WiFi in public areas, a terrace, and a convenience store are available at this hotel. Business travelers can take advantage of the business center. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$145* Per night/room Feb 12 - Feb 13

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Infinity Hotel SF, Ascend Hotel Collection ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Infinity Hotel SF, Ascend Hotel Collection

Everyone (2) Family (7)
5 out of 5
Check in was easy and our front desk person was extremely helpful!

Posted by on Oct 14, 2022

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Comment from Hotel Management

Oct 16, 2022 by Guest Services

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4 out of 5
I liked the location and the design of the hotel. The heater/AC unit was noisy. Also, the sink stopper was not installed properly. I could lift it out of the sink.

Posted by on Aug 16, 2022

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Comment from Hotel Management

Aug 17, 2022 by Guest Services

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

5 out of 5
While the room was a little smaller than I'd prefer, it's set up very efficiently. We had three adults in our room and had no issues. Plus, the parking ramp across the street was easy and convenient...which isn't always the case in San Francisco.

Posted by , from Holland on Apr 7, 2022

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Comment from Hotel Management

Apr 8, 2022 by Guest Services

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

2 out of 5
If I was 20 years younger, this would be the place. Great location in SF. However, all the rooms face outdoors. And it’s super noisy from people on the street and to people in and out of rooms. Room was never quiet, especially next to the elevator.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 22, 2021 by Guest Services

Dear Traveler, Thank you for leaving feedback on how your stay was with us. We greatly appreciate all guests feedback, and will use your stay comments/concerns to make improvements. Safe Travels! Sincerely, Guest Services

1 out of 5
The only good thing bout it was the rooftop view. And the fact that everything was close enough.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 13, 2021 by Jay Singh

Dear Guest(s), Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation. Sincerely, Front Desk

2 out of 5
The room was very small. The walls were so thin I could hear the people upstairs until 2am or later; sounded like they were moving furniture”. I could also hear everyone getting on and off the elevator since we were the next door over. It was fairly clean and “newer”. There is a nice “roof top” balcony (its only 4 stories)

Posted by , from Seattle on Jun 14, 2020

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4 out of 5
Liked the location. The remodeled rooms are very nice.

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 27, 2019 by Front Desk Team

Thank you for your positive feedback on your stay at Infinity Hotel. We look forward to having you stay with us again!

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jun 30, 2019 by Reception Team

Thank you for the 5 star review! We look forward to welcoming you back soon!

About the Infinity Hotel SF, Ascend Hotel Collection

Location 2322 Lombard St, San Francisco, CA 94123

Property Features

WiFi is free in public spaces. You'll find a business center on site. A terrace, multilingual staff, and a convenience store are also featured at the business-friendly Infinity Hotel SF, Ascend Hotel Collection. A complete renovation of Infinity Hotel SF, Ascend Hotel Collection was completed in April 2019. This San Francisco hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 4 levels
  • Built in 1940
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: San Francisco Station (6.3 km / 3.9 mi)

Room Amenities

Infinity Hotel SF, Ascend Hotel Collection offers 75 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 1:00 PM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Handrails in stairways
  • In-room accessibility (in select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 for adults, USD 5 and USD 25 for children (approximately)
  • Nearby parking fee: USD 27 per day (250 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Americas Best Value Inn Golden Gate
  • Americas Best Value Inn Golden Gate Hotel
  • Americas Best Value Inn Golden Gate Hotel San Francisco
  • Americas Best Value Inn San Francisco Golden Gate
  • Americas Best Value Inn San Francisco/Golden Gate Hotel
  • Americas Best Value Inn Francisco/Golden Gate Hotel
  • Americas Best Value Inn San Francisco/Golden Gate
  • Americas Best Value Inn Francisco/Golden Gate
  • Americas Best Value Francisco/Golden Gate
  • Americas Best Value Inn Suites San Francisco/Golden Gate
  • Infinity Hotel SF San Francisco
  • Infinity Hotel SF
  • Infinity SF San Francisco
  • Infinity SF
  • Infinity Sf, Ascend Collection
  • Hotel Infinity Hotel SF, an Ascend Hotel Collection Member
  • Infinity Hotel SF, Ascend Hotel Collection Hotel
  • Americas Best Value Inn Suites San Francisco/Golden Gate
  • Infinity Sf San Francisco
  • Infinity Hotel SF an Ascend Hotel Collection Member
  • Infinity Hotel SF, Ascend Hotel Collection San Francisco
  • Infinity Hotel SF, Ascend Hotel Collection Hotel San Francisco
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.