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Mansion on Sutter

5.0 star property
5-star luxury hotel near Lombard Street

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Photo gallery for Mansion on Sutter

Front of property
Terrace/patio
Bay Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Meeting facility
Lobby sitting area
Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
1409 Sutter St, San Francisco, CA, 94109
  • Popular LocationLombard Street3 min drive
  • Popular LocationOracle Park5 min drive
  • Popular LocationPier 396 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)20 min drive

Room options

Bay Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Le Vice-Roi

  • 1039 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Gold Den

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Jardin Room

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Bed

Noir Room

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Champagne Room

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

Le Soliel

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

Juliet Room

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Merveilleux Lavande

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Le Vie En Rose

  • Sleeps 2
  • 1 King Bed

Corner Suite

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Joie de Vivre

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

San Francisco

Heart of San Francisco.Your stay at this Western Addition hotel places you within 3 miles (5 km) of Lombard Street and Oracle Park. Pier 39 and Palace of Fine Arts are also within 3 miles (5 km).

What's nearby

  • Lombard Street - 3 min drive
  • Palace of Fine Arts - 5 min drive
  • Oracle Park - 5 min drive
  • Alcatraz Island - 6 min drive
  • Pier 39 - 6 min drive

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 20 min drive

Restaurants

  • Tommy's Joynt - 5 min walk
  • Limoncello - 1 min walk
  • Gourmet Carousel - 3 min walk
  • Starbucks - 5 min walk
  • McTeague's Saloon - 5 min walk

About this property

Mansion on Sutter

5-star luxury hotel near Lombard Street
Business amenities include a business center and 3 meeting rooms. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Mansion on Sutter. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mansion on Sutter was completed in January 2019.

This 5-star San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • 3 levels
  • Built in 1881
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
Mansion on Sutter offers 12 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Parking and transportation

  • Secured self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 21 2023 to August 20 2025 (dates subject to change):
  • Swimming pool

Access methods

Host will greet you

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 1 (weight limit: 85 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

How close is Mansion on Sutter to the airport?

Mansion on Sutter is 15.3 mi (20-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at Mansion on Sutter?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Mansion on Sutter on May 19, 2024 start from $261.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mansion on Sutter have an airport shuttle?

Airport shuttle services are not available at Mansion on Sutter.

How close is Mansion on Sutter to the beach?

This hotel is 5.3 mi (23-min drive) from Ocean Beach and 9.5 mi (35-min drive) from Rodeo Beach. Don't forget your sunscreen!

Does Mansion on Sutter offer free breakfast?

Mansion on Sutter does not offer free breakfast.

Is there a casino at Mansion on Sutter?

No, there is no casino at this hotel.

What time is check-in at Mansion on Sutter?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mansion on Sutter?

Free parking is not available at this hotel. Self parking is available for USD 54 per day.

Does Mansion on Sutter have a pool?

Mansion on Sutter does not have a pool.

Does Mansion on Sutter have a spa?

There are no spa services available at this hotel.

How close is Mansion on Sutter to downtown San Francisco?

Mansion on Sutter is 0.9 mi away from San Francisco.

Mansion on Sutter Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 149 reviews" "
Rating 8 - Good. 10 out of 149 reviews" "
Rating 6 - Okay. 6 out of 149 reviews" "
Rating 4 - Poor. 3 out of 149 reviews" "
Rating 2 - Terrible. 6 out of 149 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Katie

Liked: Cleanliness, staff & service
The property was quaint and charming, but for a luxury hotel, I was surprised that it was missing some of the core amenities. The walls were a bit thin, wifi was flaky, the shower took 10 min to heat up mid-day, and the bar/restaurant have yet to be brought back. The bedding was fantastic. The staff were so gracious and kind however, especially Amanda at the front desk. She was kind enough to fix the internet and also brought me a full length mirror when I asked (the room only had a half mirror in the bathroom).
Stayed 2 nights in Jan 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, Amanda, a very professional and hospitable lady gave me a warm welcome and showed me around the facilities and the room. The room was even more beautiful than I expected. I just realized that I forgot to mention in my original booking that I wanted some flowers for decoration. But Amanda kindly helped me get them ready quickly. What an amazing staff! I had a pleasant stay here. Will definitely consider being back in future. 5 out of 5 stars for all!
Stayed 1 night in Jan 2024

6/10 Okay

Ali

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lot of potential but needs a lot of work
very nice hotel from the outside. However, the inside and overall experience was somewhat lacking. Once you enter the hotel, you feel that the whole hotel is very dated and trying very hard to look like a sophisticated victorian home. The furnishing of the rooms feels like everything was purchased from Ross or Ashley Furniture. The hotel is also next to a hospital and get quite noisy at night time and difficult to get a sound sleep. The windows are very old and don't insulate the sound from the outside. The staff was great and welcoming but I think the whoever runs the hotel can use some help to spruce up the whole interior, bar area, and really low quality breakfast. The hotel otherwise is a very nice area between japantown, pac heights, civic center. The outside has been really nicely renovated. The hotel has a lot of potential.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, fabulous hosts, historic building, very comfortable rooms, great breakfast
Stayed 5 nights in Oct 2023

6/10 Okay

Rod

Stayed 1 night in Dec 2023

10/10 Excellent

Fateh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Very kind a accommodating
Stayed 1 night in Dec 2023

10/10 Excellent

Annee

Stayed 1 night in Nov 2023

10/10 Excellent

Mahendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, comfortable rooms, exellent staff, great service.
Stayed 1 night in Oct 2023