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"The San Mateo, SFO Airport Hotel is a "you get what you paid for" hotel. My boyfriend and I stayed here for Labor Day weekend, so only 3 nights, which ... " More

By a verified traveler on Tue 03 Sep 2019

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Hotel Description

Colonial hotel near Poplar Creek Golf Course

Oceanside stay

Your stay at this Shoreview hotel places you within 2 miles (3 km) of Poplar Creek Golf Course and Coyote Point Park. Also, Mariners Point Golf Center is within 3 miles (5 km) and San Mateo County Event Center is within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the free continental breakfast each morning.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

San Mateo SFO Airport Hotel ratings based on 37 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for San Mateo SFO Airport Hotel

Everyone (24) Couples (1) Business (1) Family (9) Other (1)
2 out of 5
Worn out property. Good for the very low budget traveler

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 12, 2019 by The Executive Team of San Mateo SFO Airport Hotel

We are sorry if you had experienced some problem with your stay. Your feedback is very important to us. Rest assured that it will be forwarded to the management. Have a great day!

1 out of 5
I sent a message cancelling reservation and stayed elsewhere yet you still charged me. I will never use Travelocity again RIP-OFF

Posted by on Sep 9, 2019

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3 out of 5
The San Mateo, SFO Airport Hotel is a "you get what you paid for" hotel. My boyfriend and I stayed here for Labor Day weekend, so only 3 nights, which was not bad for what it was. The room was clean, good enough for two people to share, however, the air conditioning unit was outdated and did not circulate throughout the entire room. It felt 10 degrees warmer in our room than it did outside throughout the day, even though the weather was in the upper 80s. They definitely need to have these units replaced. The breakfast was continental and free so that was okay. The hours for breakfast on the weekend are 6:30-9:30 AM, but when we would walk down at 9:20 along with other people, they were already putting the breakfast items away! My boyfriend had to ask one of the attendants for some jam and she complained because she was already starting to clean up...that was not okay and every breakfast item should be out until 9:30 AM, not only until 9:24--this may sound picky, but other people were coming down around the same as us, so it was not just us. Overall, the room was fine, the hotel was fine and it was worth it for a short weekend, but for a longer trip out to CA, I would not stay here again.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by The Executive Team of San Mateo SFO Airport Hotel

Please accept our apology for the problems you have experienced during your stay. Your feedback is very important to us. Rest assured that we will do our best to fix the issue so we can serve our guests better. Have a great day

4 out of 5
Location close to where we needed to be at 5 am. Staff was very accommodating to our early departure

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 26, 2019 by The Executive Team of San Mateo SFO Airport Hotel

Thank you very much for staying with us. Your feedback is very important to us. We hope you had a comfortable stay. Have a great day!

5 out of 5
My stay here was very pleasant. The rooms were nice and clean and the staff was always friendly and pleasant. The property was clean and in a nice area. There was a beach about 5 minutes away. They had complimentary breafast everyday. I really didnt have anything negative other than they charge a parking fee for each day I was there and I had to pay a 200 dollar security deposit but I got that back the next day but I would stay again the next time I'm in the area.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 26, 2019 by The Executive Team of San Mateo SFO Airport Hotel

Thank you very much for staying with us. Your feedback is very important to us. We hope you had a comfortable stay. Have a great day!

3 out of 5
Typical motel for this price. Nothing outstanding. Everything needed a good cleaning.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by The Executive Team of San Mateo SFO Airport Hotel

Thank you very much for staying with us. We do appreciate your feedback. Rest assured that it will be forwarded to the management so we can serve our guests better in the future. Have a great day!

4 out of 5
It is dingy, but clean. The staff are nice and helpful. Sharon checked us in and was extra friendly. Our room was a good size and the bed was comfortable.

Posted by , from Wash DC on Aug 8, 2019

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Comment from Hotel Management

Aug 10, 2019 by The Executive Team of San Mateo SFO Airport Hotel

Thank you so much for staying with us. We hope you had a comfortable stay. Have a great day

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 30, 2019 by The Executive Team of San Mateo SFO Airport Hotel

Thank you very much for staying with us. We hope you had a comfortable stay. Have a great day!

4 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 24, 2019 by The Executive Team of San Mateo SFO Airport Hotel

Thank you for staying with us. We hope you had a comfortable stay. Have a great day!

4 out of 5
Staff was helpful, free shuttle to airport was awesome. Rooms were outdated, door don’t feel secure, stain on bedspread.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 21, 2019 by The Executive Team of San Mateo SFO Airport Hotel

We are very sorry about the room condition. Rest assured that it will be forwarded to the management. Have a great day!

About the San Mateo SFO Airport Hotel

Location 350 N Bayshore Blvd, San Mateo, CA 94401

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a business center on site. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly San Mateo SFO Airport Hotel. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Colonial San Mateo hotel.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Mateo Station (2.6 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

San Mateo SFO Airport Hotel offers 45 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Mateo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

San Mateo SFO Airport Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

San Mateo SFO Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Mateo SFO Airport Hotel
  • Comfort Inn Airport South Hotel San Mateo
  • San Mateo Sfo Hotel San Mateo
  • San Mateo SFO Airport Hotel Hotel
  • San Mateo SFO Airport Hotel San Mateo
  • San Mateo SFO Airport Hotel Hotel San Mateo

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.