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"Our room was not ready upon arrival---three hours later we were able to check in to the room. Our room was small for 3 adults and the stool and tub we ... " More

By a verified traveler on Sun 05 Aug 2018

Hotel Description

4-star hotel near Aquarium of the Bay

In historical district

Within a 10-minute walk of this North Beach hotel, you'll find Aquarium of the Bay and Pier 39. Fishermans Wharf Cable Car Turnaround and Ghirardelli Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, as well as the business center and free WiFi in public areas. There's a 24-hour fitness center on site, and concierge services and free newspapers are also offered.

Comfy beds, WiFi

The 531 soundproofed guestrooms offer WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include sitting areas and refrigerators.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$165 per night

Pure, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Fisherman's Wharf Hotel ratings based on 128 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Fisherman's Wharf Hotel

Everyone (30) Couples (2) Family (7)
5 out of 5
From the moment I arrived to checkin, Stanton went above and beyond. I’ve stayed nearly 600 nights at Marriott hotels and this was one of the top experiences. Nice hotel, great location. Would definitely stay here again.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 17, 2019 by HotelMgmt

You made our day with your glowing review of Sheraton Fisherman's Wharf. We couldn't be any happier to hear that we made a great impression, ranking as one of your top hotel experiences. Thank you for your praise of our property, location, and most of all, our staff. Stanton will be delighted by your shout out, but even more pleased that he enhanced your stay with us. We look forward to welcoming you back.

4 out of 5
We arrived July 4, the staff was great, but overwhelmed by the crowds both at check in and the bar. The hotel should bring in additional staff. Those poor staff members were busting their behinds , and were able to remain pleasant and helpful. Great job on their parts.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 8, 2019 by HotelMgmt

Your praise of our hard-working and friendly staff is very much appreciated. Please accept our apologies for any inconvenience due to the holiday crowd. We hope that, overall, your stay at Sheraton Fisherman's Wharf was a highly positive experience and that you'll be our guest again.

5 out of 5
Very Convenient to the area and lots of amenities!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 5, 2019 by HotelMgmt

Thank you for your kind words about Sheraton Fisherman's Wharf. We're very happy you were pleased with your stay and that we could contribute positively to your San Francisco getaway. We hope you'll join us again.

5 out of 5
Loved the location, the extra comfy beds, the wonderful lobby/bar...

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 24, 2019 by HotelMgmt

Thank you for your stellar review of Sheraton Fisherman's Wharf. It's wonderful that we contributed to your enjoyment of San Francisco due to our ideal location and comfortable beds. We hope to have you again as our guest.

4 out of 5
Was within walking distance to most of the activities we had planned. Was easy to get to. Staff was helpful

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by HotelMgmt

Thank you for taking the time to share your thoughts about Sheraton Fisherman's Wharf. Our staff will be pleased by your acknowledgement of their hard work. It's fantastic that our location allowed you to easily visit the places on your San Francisco itinerary. We hope you enjoyed your visit to our city. Please consider us again the next time your travels bring you to our area.

4 out of 5
The water flow for the sink faucet is too small and hot/cold water switch doesn't work very well.

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by HotelMgmt

We're sorry your stay wasn't the amazing experience we strive to give our guests. We'd have been very happy to assist you with the sink issues so you may have better enjoyed your stay. We hope you'll give Sheraton Fisherman's Wharf another chance to fully impress you.

4 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by HotelMgmt

We are delighted we made such a great impression on you! Thank you, please visit again soon.

4 out of 5
I liked the hotel just fine! Was in a perfect spot if you wanted to be at the wharf. On the other hand, which out for the femal bartender she over charges you on the drinks. Had to talk to the manager.

Posted by , from Boise, us on Apr 23, 2019

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Comment from Hotel Management

May 15, 2019 by HotelMgmt

We're pleased to hear that, overall, you liked your stay with us. It's fantastic that our location allowed you to easily enjoy the local attractions. We are sorry, however, that you didn't find all your encounters with our staff to be ideal and we'll be looking into this matter. Thank you for your feedback and please stay again at Sheraton Fisherman's Wharf.

4 out of 5
Excellent proximity to tourist destinations and transit!

Posted by , from Nassau County, NY on Apr 20, 2019

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Comment from Hotel Management

May 15, 2019 by HotelMgmt

It delights us to learn that our location contributed favorably to your enjoyment of San Francisco. Thank you for taking the time to comment on your stay at Sheraton Fisherman's Wharf and please be our guest again.

3 out of 5
Elevator had a mind of it's own, others not working. Beds were harder than i like but they worked.

Posted by on Apr 14, 2019

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Comment from Hotel Management

May 16, 2019 by HotelMgmt

Thank you for letting us know about your stay. We wish the comfort of our accommodations were more to your liking. Please, join us again, we trust we can win you over completely next time.

About the Sheraton Fisherman's Wharf Hotel

Location 2500 Mason St, San Francisco, CA 94133

Property Features

Sheraton Fisherman's Wharf Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2436 square feet (226 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Fisherman's Wharf Hotel. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 531 guestrooms or units
  • 4 levels
  • 2436 sq ft of conference space
  • 226 sq m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (25.6 km / 15.9 mi)
  • Train station: San Francisco 4th and King Station (4.1 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Fisherman's Wharf Hotel offers 531 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2019.

  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Northpoint Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Link@Sheraton Café - This Cafe serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 per room (weight limit: 60 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 23.49 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.95 per night (rates may vary)
  • Self parking fee: USD 62 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fisherman's Wharf Sheraton
  • Sheraton Fisherman's Wharf
  • Sheraton Hotel Fisherman's Wharf
  • San Francisco Sheraton
  • Sheraton Fishermans Wharf
  • Sheraton San Francisco
  • Sheraton Fisherman's Wharf Hotel

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.