6/10 Okay
Robert
Traveled with partner
May 11, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and scenery around Starr Pass Golf Suites is absolutely stunning. It is situated away from the hustle and bustle of Tucson, with easy to access hiking trails. The outdoor pool are is gorgeous and so are the views from the restaurant on the premises.
All that being said, here are the downsides we encountered.
1) I made the reservation online through Travelocity.I requested a studio room with a King size bed. We were given a room with two doubles. When I called the front desk they said because the reservation was made through a third party, they did not receive notes from our reservation that we reserved a studio with a King bed. My husband is over 6 ft and his feet hung off our bed.
A room with a King finally came available, but by the time we found out about it, we only had one night left.
2) Our room shared a wall with another room. We could hear everything going on! Conversations. Their TV. Alarms. Literally, everything. We had to sleep with earplugs.
3) The refrigerator in our room froze everything. Water. Food we brought. Milk. My husband finally turned it the temperature control to off, and it still froze everything.
4) Even though there were tons of channels to watch, a large percentage didn't work. The reception was sketchy so picture and sound were in and out. Not a huge deal, just disappointing.
We might stay here again, if there was a way to not share a wall with another room, or if they added insulation for better soundproofing.
Robert
Stayed 3 nights in May 2024
