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TownePlace Suites Tucson Williams Centre

2.5-star property
384 South Williams Boulevard, Tucson, AZ 1-855-201-7819
3.8 out of 5
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See all 8 travelocity Reviews

"I was warmly welcomed when I checked in the breakfast serving staff greeted every guest. All staff was friendly and helpful. The room was very clean, ... " More

By a verified traveler on Thu 03 Mar 2022

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Hotel Description

Hotel near Park Place Mall in Tucson

Williams Center stay

With a stay at this Williams Center hotel, you'll be within 2 miles (3 km) of Park Place Mall and 6 miles (10 km) of Reid Park Zoo. Tucson Botanical Gardens and University of Arizona are also within 6 miles (10 km).

Renovated in 2022

This hotel features an outdoor pool and a 24-hour gym. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$97* Per night/room May 13 - May 14

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

TownePlace Suites Tucson Williams Centre ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites Tucson Williams Centre

Everyone (3) Couples (2) Family (5)
5 out of 5
I was warmly welcomed when I checked in the breakfast serving staff greeted every guest. All staff was friendly and helpful. The room was very clean, including the sofas.

Posted by , from Irving on Mar 3, 2022

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Comment from Hotel Management

Mar 4, 2022 by General Manager

Dear Leticia, thank you for being our guest at TownePlace Suites Tucson Williams Centre. We are pleased to know you had an excellent stay and that our devoted associates and comfortable accommodations helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Shantell Moreno, General Manager

2 out of 5
Hotel has seen better days. Breakfast was dreadful. I was told that Marriott properties were "foregoing bread" from now on. We had dinner with a friend who was staying at another Marriott down the street and that property had gobs of bread, muffins, bagels. Guess where we'll be staying in the future.

Posted by on Feb 10, 2022

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Comment from Hotel Management

Feb 11, 2022 by General Manager

Dear Jon, thank you for being our guest. We appreciate you sharing your feedback; however, we were sorry to read that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon. Sincerely, Shantell Moreno, General Manager

5 out of 5
Customer service was great, people were friendly and accommodating. The king size bed was very comfortable. Loved the quiet neighborhood.

Posted by , from Tucson on Dec 18, 2020

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Comment from Hotel Management

Dec 19, 2020 by General Manager

Dear Jeanie, we are glad you had a great stay at TownePlace Suites Tucson Williams Centre and that you loved our comfortable beds and ideal location. We are especially happy to read you were impressed with the devoted service provided by our associates. Thank you for such a generous review, and we look forward to welcoming you back soon. Sincerely, Shantell Moreno, General Manager

2 out of 5
The hotel is lovely and easy to access. However, the front desk clerk wasn’t wearing a mask when we checked in, though she was behind a plastic screen, and she still wasn’t wearing a mask when she brought us sheets for the sleeper sofa. Mask wearing wasn’t enforced for guests in lobby either.

Posted by on Nov 21, 2020

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Comment from Hotel Management

Nov 23, 2020 by General Manager

Dear Allison, thank you for taking the time to leave your comments. We strive to clearly communicate all information related to mask requirements as we genuinely care about the safety of our guests and our employees. We appreciate your patience during these circumstances and your comments will be addressed with appropriate individuals. We hope this didn’t overshadow your otherwise nice visit and that you will choose us again in the future. Sincerely, Shantell Moreno General Manager

5 out of 5
The fact that it comes with a fully equipt full size kitchen

Posted by , from TUCSON, AZ on Jul 13, 2020

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Comment from Hotel Management

Jul 14, 2020 by General Manager

Dear Francene, thank you for your 5-star review of the TownePlace Suites Tucson Williams Centre! We are delighted you had a great stay and that you especially loved all the in-room amenities we offer. We make every effort to ensure that you have a comfortable experience, and from your comments, it seems that we succeeded in doing just that. Thank you again for your business, and we hope to see you again for a future stay. Sincerely, Shantell Moreno, General Manager

1 out of 5

Posted by on Jul 3, 2020

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Comment from Hotel Management

Jul 4, 2020 by General Manager

Dear Guest, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Shantell Moreno, General Manager

5 out of 5
Our room was very clean and was kept that way daily by a very nice cleaning crew. The front desk staff was extremely pleasent and very helpful.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by General Manager

Dear Ian, thank you for sharing your experience with fellow travelers. We are glad you were pleased with your well-appointed room. We understand that cleanliness is the number one expectation of our guests, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your busy day to recognize our efforts. We hope you choose the TownePlace Suites Tucson Williams Centre the next time your travels bring you back this way. Sincerely, Shantell Moreno, General Manager

5 out of 5

Quiet and Relaxing

Pros: Clean and safe
As a single female, I felt very safe. The facilities were clean in all common areas and the outside. The room was very comfortable and clean. The breakfast provided was hot and had a pretty good variety. All the staff was very friendly. Will definitely stay here next time I am in town.

Posted by on Aug 27, 2018

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Comment from Hotel Management

Aug 29, 2018 by Peter.

Thank you for the feedback! I'm glad that you had such a positive experience with our facility and staff. We work hard to help make our guest stays as comfortable as possible. We look forward to serving you in the future. Peter Trujillo-Front desk manager.

About the TownePlace Suites Tucson Williams Centre

Location 384 South Williams Boulevard, Tucson, AZ 85711

Property Features

TownePlace Suites Tucson Williams Centre offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly TownePlace Suites Tucson Williams Centre. Self parking is free. A complete renovation of TownePlace Suites Tucson Williams Centre was completed in September 2022. This Tucson hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 4 levels
  • Built in 2011
  • Full breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

TownePlace Suites Tucson Williams Centre offers 124 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 4-inch LCD televisions come with premium satellite channels and Netflix. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Hot springs nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Sledding nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Tucson Williams Centre
  • TownePlace Suites Williams
  • TownePlace Suites Williams Aparthotel
  • TownePlace Suites Williams Aparthotel Tucson Centre
  • TownePlace Suites Tucson Williams Centre Aparthotel
  • TownePlace Suites Williams Centre Aparthotel
  • TownePlace Suites Williams Centre
  • Towne Suites Williams Centre
  • TownePlace Suites Tucson Williams Centre Hotel
  • TownePlace Suites Tucson Williams Centre Tucson
  • TownePlace Suites Tucson Williams Centre Hotel Tucson

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.