Hyatt Ziva Cancun All Inclusive

4.5 star property
4.5-star beachfront property near Gaviota Azul Beach

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Photo gallery for Hyatt Ziva Cancun All Inclusive

3 outdoor pools, sun loungers
Reception
Premium bedding, free minibar, in-room safe, blackout drapes
8 bars/lounges, poolside bar
On the beach, snorkeling
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500
  • Popular LocationGaviota Azul Beach2 min walk
  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationForum Beach8 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

Club Ocean Front King

9.2/10 Wonderful
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Ocean View Double

9.3/10 Wonderful
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

Resort View King (with Sofa Bed)

9.6/10 Exceptional
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Turquoize Ocean Front Master Double

  • 694 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King (with Sofa Bed)

9/10 Excellent
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front Corner Suite

  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed

Turquoize Ocean Front Master King

9.5/10 Exceptional
  • 694 sq ft
  • Sleeps 3
  • 1 King Bed

Swim Up King (with Sofa Bed)

  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Double

  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Ocean Front Master King

  • 695 sq ft
  • Sleeps 3
  • 1 King Bed

Turquoize Sky Ocean Front Master Double

  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

Dolphin View Master King (with Sofa Bed)

  • 598 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Double

  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

Ocean Front Pyramid Suite (with Sofa Bed)

  • 1316 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front King (with Sofa Bed)

8.7/10 Excellent
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Double

8.8/10 Excellent
  • 483 sq ft
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

  • 695 sq ft
  • Sleeps 3
  • 1 King Bed

Dolphin View Master Double

  • 598 sq ft
  • Sleeps 5
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

  • 694 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Double

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Cancun

Beachfront retreat .Within a 10-minute walk of this Zona Hotelera property, you'll find Gaviota Azul Beach and Forum Beach. La Isla Shopping Mall and Cancun Convention Center are also within 3 miles (5 km).

What's nearby

  • Gaviota Azul Beach - 2 min walk
  • Cancun Convention Center - 7 min walk
  • Forum Beach - 8 min walk
  • Caracol Beach - 9 min walk
  • Chac Mool Beach - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Hooters - 7 min walk
  • Mandala - 7 min walk
  • Krystal Cancún - 4 min walk
  • Coral Café - 4 min walk
  • Monkey Business - 6 min walk

About this property

Hyatt Ziva Cancun All Inclusive

4.5-star beachfront property near Gaviota Azul Beach
Hyatt Ziva Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hyatt Ziva Cancun All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and a meeting room are available. A children's pool, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury Hyatt Ziva Cancun All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 547 guestrooms or units
  • 3 buildings
  • 8 dining venues
  • 8 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 19 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

How close is Hyatt Ziva Cancun All Inclusive to the airport?

Hyatt Ziva Cancun All Inclusive is 14.8 mi (24-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Ziva Cancun All Inclusive?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cancun All Inclusive on Jun 16, 2024 start from $595.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Ziva Cancun All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Ziva Cancun All Inclusive.

How close is Hyatt Ziva Cancun All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Ziva Cancun All Inclusive offer free breakfast?

Hyatt Ziva Cancun All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Ziva Cancun All Inclusive?

No, there is no casino at this property, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are nearby.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Hyatt Ziva Cancun All Inclusive?

This property offers free self parking and valet parking.

Does Hyatt Ziva Cancun All Inclusive have a pool?

Hyatt Ziva Cancun All Inclusive features 3 outdoor pools and a children's pool.

Does Hyatt Ziva Cancun All Inclusive have a restaurant?

Hyatt Ziva Cancun All Inclusive is home to Moongate, which features Asian cuisine.

Does Hyatt Ziva Cancun All Inclusive have a spa?

This property has a spa, which features mani/pedis, massages, and body wraps.

How close is Hyatt Ziva Cancun All Inclusive to downtown Cancun?

Hyatt Ziva Cancun All Inclusive is 3 mi away from Avenida Kukulkan.

Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1433 out of 1826 reviews" "
Rating 8 - Good. 232 out of 1826 reviews" "
Rating 6 - Okay. 52 out of 1826 reviews" "
Rating 4 - Poor. 39 out of 1826 reviews" "
Rating 2 - Terrible. 70 out of 1826 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

VICTOR BELTRAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice but not so much different for any other all inclusive hotels i was expecting more for the price food was really good all the pools including tourquize side extremely cold not all the drinks included even when i aks that question they said yes at check in but vip side not all of it was the pool area and beach they have this cabins tipe shades that block most of the pools side they rent for 169 dollars was ridiculous to me spa prices where out of this world service was outstanding other than that very nice hotel but expecting more for the price paid .
Stayed 2 nights in Feb 2024

10/10 Excellent

Thuy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Excellent service and atmosphere. Good food. Highly recommended.
Stayed 2 nights in Feb 2024

10/10 Excellent

Oliwia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to many high-end Caribbean resorts with our kids and this has been the best vacation ever. The place is breathtaking, the food is incredible, the people are incredibly friendly and helpful. My kids had an amazing time swimming with dolphins and the girls at the Kids Club made sure to entertain them very well. Nightly shows are also amazing. No complaints about this slice of paradise! We will be back at the end of the year and we are already counting down the days until we return.
Stayed 4 nights in Feb 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
This property is amazing. The customer service was outstanding, the staff went above and beyond. The food was delicious, lot of restaurant options to chose from. I would stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jillian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access, great beach all around, kid friendly, great options for eating.
Stayed 4 nights in Feb 2024

6/10 Okay

Soon Boon

They charge extra for wine .
Stayed 3 nights in Feb 2024

10/10 Excellent

Corey D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great resort! Food was good. Staff was great. The rooms were cleaned and staff on top of it. I've been to Cancun four times there were no issues or anything to knit pick about this time!!! Nice place.....get the swim out room totally worth it!!
Stayed 7 nights in Feb 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked three resort, in general. Didn't like how they immediately tried to sell me an exclusive room from the second we stepped in. Food for the most part was good for an all inclusive resort. Beautiful scenery and beaches, service for the most part was great, met some very nice people there. Overall great experience, I'm just not sure if an all inclusive resort is for me since I'm very critical of food.
Stayed 4 nights in Feb 2024

10/10 Excellent

Aleksandr

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, clean , a lot activities and very friendly staff
Stayed 4 nights in Feb 2024