"As you arrive to the hotel, the front lobby is mesmerizing. Don’t and I repeat don’t buy the privilege option, why? There’s not a big difference with ... " More
Beachfront retreat
A stay at this property places you within half a mile (1 km) of Maroma Beach and 6 miles (10 km) of El Manglar Golf Course. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are within 9 miles (15 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 6 restaurants. Bring the family and enjoy the free kid's club, children's pool, and playground. Enjoy the 2 outdoor tennis courts and perks like free self parking and free WiFi.
Free Internet, plasma TVs
The 404 guestrooms offer free WiFi and free wired Internet, plasma TVs with cable channels, and thoughtful touches like free minibar items and slippers. Other amenities include balconies or patios, room service, and coffee/tea makers.
Jul 10, 2019 by General Manager
Dear Katy, thank you for letting us know how much our team of housekeepers amazed you, undoubtedly one of the groups that strive the most in doing their job and cause good impressions, your words are worth gold to them. Thank you very much for your visit and we hope you can come back soon. Best regards.
Apr 22, 2019 by General Manager
Dear guest, thank you very much for taking the time to share with us your experience and the confidence to point out the areas of opportunity that you have detected, we will gladly work on them, we would be pleased to know that you give us again the opportunity to serve you and on this occasion, we will be able to reach your total satisfaction. Thank you very much for your preference. Best regards.
Mar 19, 2019 by General Manager
Dear Guest, Thanks for share your score. We read your comments about our "maravilloso" club members and if you perceived an inadequate treatment from part of the staff member, we extend our most sincere apologies. This is your home and we hope to welcome you back anytime soon!
Nov 6, 2018 by General Manager
Dear guest, thank you for letting us know your opinion, of course it is very important for us since it helps us to improve our services, we will gladly take your experience into account. Thank you very much for your preference, I hope you can return to the Riviera Maya soon. Best regards.
Sep 1, 2018 by General Manager
Dear guest, we are so pleased with your kind words, thank you a lot for sharing your recent experience at Catalonia Playa Maroma. We definitely will share your words with the staff, thank you a lot for your preference and we hope you can come back soon! Best regards.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Catalonia Privileged Maroma - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Catalonia Privileged Maroma - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. A children's pool, a nightclub, and a spa tub are also featured at the family-friendly Catalonia Privileged Maroma - All Inclusive. Free self parking is available. This 4-star Playa del Carmen property is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Catalonia Privileged Maroma - All Inclusive offers 404 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Plasma televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Room service is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
