See all properties
Save

BlueBay Grand Esmeralda All Inclusive

4.0 star property
4-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools
4 bars/lounges, poolside bar
Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast served
Lobby sitting area
Reviews
6.6

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationMaroma Beach17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald) | Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Pool Access, Garden View (Emerald)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Garden View

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool
The Reef Coco Beach Resort & Spa- Optional All Inclusive
Pool
Hot Tub
All inclusive
Spa
3.9 out of 5, Good, (1001)
The price is $132
per night
$161 total
includes taxes & fees
May 28 - May 29
The Reef Coco Beach Resort & Spa- Optional All Inclusive

About the neighborhood

Playa del Carmen

On the beach.A stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Gran Coyote Golf. Maroma Beach is within 6 miles (10 km) and Quinta Avenida is within 9 miles (15 km).

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Quinta Avenida - 14 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Jaal-Ha - 8 min walk
  • El Charro - 8 min drive
  • Black & White - 1 min walk
  • Bar Columpios - 19 min walk
  • Beach Bar - 6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

4-star beachfront property near El Camaleón Mayakoba Golf Course
BlueBay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BlueBay Grand Esmeralda All Inclusive offers its guests 3 outdoor swimming pools, outdoor tennis courts, a spa tub, and a sauna. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a fitness center, and spa services are also featured at the family-friendly BlueBay Grand Esmeralda All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 979 guestrooms or units
  • 4 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Personal motorized watercraft
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BlueBay Grand Esmeralda All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

How close is BlueBay Grand Esmeralda All Inclusive to the airport?

BlueBay Grand Esmeralda All Inclusive is 28 mi (265-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on May 15, 2024 start from $166.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BlueBay Grand Esmeralda All Inclusive have an airport shuttle?

Airport shuttle services are not available at BlueBay Grand Esmeralda All Inclusive.

How close is BlueBay Grand Esmeralda All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does BlueBay Grand Esmeralda All Inclusive offer free breakfast?

BlueBay Grand Esmeralda All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at BlueBay Grand Esmeralda All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (14-min drive) is nearby.

What time is check-in at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at BlueBay Grand Esmeralda All Inclusive?

This property offers free self parking.

Does BlueBay Grand Esmeralda All Inclusive have a pool?

BlueBay Grand Esmeralda All Inclusive features 3 outdoor pools and a children's pool.

Does BlueBay Grand Esmeralda All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does BlueBay Grand Esmeralda All Inclusive have a spa?

Pamper yourself with a day at BlueBay SPA, where you can enjoy aromatherapy, body treatments, and hot stone massages.

How close is BlueBay Grand Esmeralda All Inclusive to downtown Playa del Carmen?

BlueBay Grand Esmeralda All Inclusive is 6.3 mi away from Playa del Carmen.

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 252 out of 1009 reviews" "
Rating 8 - Good. 228 out of 1009 reviews" "
Rating 6 - Okay. 207 out of 1009 reviews" "
Rating 4 - Poor. 154 out of 1009 reviews" "
Rating 2 - Terrible. 168 out of 1009 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The food was okay
Stayed 4 nights in Apr 2024

2/10 Terrible

Patrick Alexander

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE UNDER ANY CIRCUMSTANCES!! WORST CUSTOMER SERVICE I’VE EVER EXPERIENCED!! TERRIBLE MANAGEMENT!!!
Stayed 7 nights in Mar 2024

4/10 Poor

John

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
resort is very run down, from rooms to beach chairs.
Stayed 9 nights in Jan 2024

6/10 Okay

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was the beach, but excellent staff
Stayed 6 nights in Feb 2024

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Carey James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was good, although the breakfast and supper buffet didn't really change all that much. It was the same kind of food over and over again. We have to give a shout out to our server at the breakfast buffet Servando! He would see us coming in and brought us our regular beverages right away. He was amazing! The issues we had were: We got there late in the evening and after a long day of travelling, we just wanted to get to our room. However, when we got there, our room keys didn't work and I had to walk all the way back to the lobby (@ 1/2 mile) to have them reprogrammed. The resort is huge so it would be nice if the buggy transportation ran more often. DON'T GET SUCKED IN to going to one of the presentations. They over promise and under deliver! The cab ride into Playa del Carmen is expensive. $30 USD each way so if you're going into town, make it a good one! You have to book for the a la carte 2 days in advance, they fill up fast but, to be honest, we weren't overly impressed. We had the seafood one night and steak the next. We couldn't get into the other ones. The bar that's connected to the breakfast buffet is the only one that has premium alcohol for us regular folks that aren't members. The other bars had cheaper alcohol and you could tell. The vodka tasted off (very sweet). The concierge was as accommodating as could be so that was a plus. The WIFI was a little spotty, my partner couldn't even connect.
Stayed 7 nights in Jan 2024

2/10 Terrible

Soo Yeon Brenda, Toronto

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Plenty of choice in this area, look elsewhere.
The hotel is about 30 years past its sell-by date, and certainly not 5⭐️ by todays’ standards. I’ve given a low score for service because although the staff in general are friendly and efficient, when my rental car battery was flat they couldn’t raise a member of maintenance staff to jump start my car; resulting in a 6 hour wait for Avis to turn up (and start the car in less than a minute). Irving on the concierge desk was very helpful, Edgar not so much… The staff in the main restaurant are helpful and generally efficient. There’s so much choice in this area that the Blue Bay definitely won’t be on my list for next year
Stayed 7 nights in Jan 2024

6/10 Okay

Roland, Grand Prairie

Liked: Staff & service
Property is ok for the price but won't be staying here again. The biggest letdown was their food. We only had the breakfast buffet once and ended up eating outside the property our entire stay.
Stayed 5 nights in Jan 2024

2/10 Terrible

Seka, Long Island City NY

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was completely disrespectful and ignored request to correct their mistakes.
Stayed 10 nights in Jan 2024