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 North Charleston •1 Room
 North Charleston • 1 Room
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Embassy Suites by Hilton Charleston Airport Convention Ctr

3.5-star property
5055 International Blvd, North Charleston, SC 1-855-201-7819
3.9 out of 5
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See all 31 travelocity Reviews

"I liked the clean rooms and didn't like paying for parking never did that before at any hotel " More

By a verified traveler on Sun 14 May 2023

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Hotel Description

3.5-star hotel near North Charleston Coliseum and Performing Arts Center

Near the airport

Within a 10-minute walk of the hotel, you'll find Charleston Area Convention Center and North Charleston Coliseum and Performing Arts Center. North Charleston and American LaFrance Fire Museum and Charleston Tanger Outlets are also within half a mile (1 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Enjoy the 24-hour gym and free buffet breakfast.

Standard Suite Two Double and One Sofa Bed Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$120* Per night/room Jun 11 - Jun 12

Suite, 2 Double Beds, Hearing Accessible

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Suite, 2 Double Beds with Sofa Bed, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds, Accessible, Corner (Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premier Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Mobility Accessible

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Charleston Airport Convention Ctr ratings based on 31 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Charleston Airport Convention Ctr

Everyone (14) Couples (3) Family (15)
5 out of 5

Posted by , from MYERSTOWN on May 21, 2023

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Comment from Hotel Management

May 30, 2023 by GM

Dear DEBORAH,Thank you for your time in sharing your kind review, and please visit us again.Best,Joshua RubioGeneral Manager

2 out of 5
Our initial room reeked of cigarette smoke. I spoke to a gentleman at the front desk about it. I was hoping to just get an air purifier to help with the smell, but he gave us a new room. We were traveling with a dog and a toddler. Also, we had already unpacked the majority of our stuff in the first room. While we were in the lobby getting a drink, the man from the front desk asks if we’ve changed rooms yet. I asked if we needed to do it right then. He said yes. So, we go up to collect our stuff and discover the dog has been let out of the bedroom even though we had the pet sign on the door. Apparently, he went to our room and let himself in and opened the door to the bedrooms, letting our dog out. It was just a huge hassle. Also, I paid an additional $10 per night for Wi-Fi. The front desk knew nothing about this. They just said they have complimentary Wi-Fi. It was nonexistent and useless. $50 wasted. The only highlight of our stay was the bartender at the free drink bar.

Posted by on May 14, 2023

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Comment from Hotel Management

May 15, 2023 by GM

Dear Heather,While I am pleased to hear that you found our bartender to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. I regret that you detected an odor of cigarette smoke in your room that prompted a room change. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management - I offer our apologies. We hope to welcome you again soon for a more favorable experience.Sincerely,Joshua RubioGeneral Manager

5 out of 5
I liked the clean rooms and didn't like paying for parking never did that before at any hotel

Posted by on May 14, 2023

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Comment from Hotel Management

May 15, 2023 by GM

Dear Dale,We take great pride in providing the cleanest accommodations in the Charleston area. Thank you for recognizing the hard work of our housekeeping team in this positive review. However, we are so sorry for your frustration with our parking fee. We separate out our parking fee, rather than add it to our room rate, to accommodate our guests without vehicles. We are ready and waiting to serve anytime you return to the area.Best,Joshua RubioGeneral Manager

2 out of 5
This ŵas the second time staying with you guy's in 4 month and each time it was so nosie that I couldn't get any sleep. And this is not what I expected from Èmbassy Suite. And on this stay the fire alarm went off around 1230 am and there was no explanation provided. I would like to speak with the manager of the property about my stay

Posted by on Mar 1, 2023

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Comment from Hotel Management

Mar 1, 2023 by GM

Dear Joe,Please accept my sincere apology that the fire alarm interrupted the comfort of your stay. This was an extraordinary circumstance not indicative of our norm, so we hope that you will reconsider a return visit. We’d love the opportunity to leave you with a more favorable impression.Sincerely,Joshua RubioGeneral Manager

4 out of 5

Posted by on Feb 27, 2023

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Comment from Hotel Management

Mar 29, 2023 by GM

Dear Joe,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon.Best,Joshua RubioGeneral Manager

5 out of 5
It was perfect for getting to airport! Nice gentle man for shuttle to airport.

Posted by on Dec 15, 2022

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Comment from Hotel Management

Dec 16, 2022 by GM

Dear Lorraine,It's nice to hear from you. Thank you for letting us know you had a great experience at our hotel. I appreciate you recognizing the warm hospitality provided by our team members; I look forward to sharing your compliment. Please visit us again soon.Best,Joshua RubioGeneral Manager

3 out of 5
When I checked in and realized that I was next to the elevator I requested a move but was moved. Did not sleep at all due to the elevator noise. Room service can after 4pm. I did not receive fresh towels until I requested them.

Posted by on Nov 20, 2022

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Comment from Hotel Management

Nov 21, 2022 by GM

Dear Joe,I’m sorry to hear that noise pollution caused by the elevator kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Joshua RubioGeneral Manager

3 out of 5
We reserved and paid for this room over a month ago and was told upon checkin, we could not get the king bed we reserved.(off to a bad start) Tried to get internet. Couldn't. They also had the wrong internet login on the incoming paper work. Tried calling front desk, but could not. Door could not get dead bolt to close properly TRied to reset the clock which was hrs off but couldn't figure it out. Wanted to go swimming but pool looked cloudy and yukky. I guess that is all Wife tried taking shower in morning and could not get hot water.

Posted by on Oct 25, 2022

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Comment from Hotel Management

Oct 26, 2022 by GM

Dear Bruce,We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned. Additionally, I apologize for the issues that occurred with the internet, your dead bolt lock as well as water temperature control. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you again on a return trip.Sincerely,Joshua RubioGeneral Manager

1 out of 5
First room they gave us had a stagnant odor and the refrigerator could not shut due to all the ice accumulated inside. Second room had same odor, frayed carpet and was very noisy being close to the elevators. We left 2 early because of the poor conditions.

Posted by on Sep 24, 2022

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Comment from Hotel Management

Sep 25, 2022 by GM

Dear Steven,I’m sorry that our hotel left you underwhelmed and that your accommodations were not met with our excellence in service. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.Sincerely,Joshua RubioGeneral Manager

5 out of 5

Posted by on Aug 8, 2022

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About the Embassy Suites by Hilton Charleston Airport Convention Ctr

Location 5055 International Blvd, North Charleston, SC 29418-5963

Property Features

As a guest of Embassy Suites by Hilton Charleston Airport Convention Ctr, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. Business amenities include a business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Charleston Airport Convention Ctr. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. This 3.5-star North Charleston hotel is smoke free.

  • 255 guestrooms or units
  • 9 levels
  • Built in 2000
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Grocery/convenience store
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Charleston Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Charleston Airport Convention Ctr offers 255 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This North Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

The Palmtree Grille - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 65 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2.00 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Airport/North
  • Embassy Suites by Hilton Charleston Airport Convention Ctr Hotel
  • Embassy Suites Airport/North Hotel
  • Embassy Suites Airport/North Hotel Charleston
  • Embassy Suites North Charleston Airport/Hotel & Convention Hotel
  • Embassy Suites North Charleston Airport/Hotel & Convention

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.