"I liked the clean rooms and didn't like paying for parking never did that before at any hotel " More
Near the airport
Within a 10-minute walk of the hotel, you'll find Charleston Area Convention Center and North Charleston Coliseum and Performing Arts Center. North Charleston and American LaFrance Fire Museum and Charleston Tanger Outlets are also within half a mile (1 km).
Free shuttle, breakfast
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Enjoy the 24-hour gym and free buffet breakfast.
May 30, 2023 by GM
Dear DEBORAH,Thank you for your time in sharing your kind review, and please visit us again.Best,Joshua RubioGeneral Manager
May 15, 2023 by GM
Dear Heather,While I am pleased to hear that you found our bartender to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. I regret that you detected an odor of cigarette smoke in your room that prompted a room change. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management - I offer our apologies. We hope to welcome you again soon for a more favorable experience.Sincerely,Joshua RubioGeneral Manager
May 15, 2023 by GM
Dear Dale,We take great pride in providing the cleanest accommodations in the Charleston area. Thank you for recognizing the hard work of our housekeeping team in this positive review. However, we are so sorry for your frustration with our parking fee. We separate out our parking fee, rather than add it to our room rate, to accommodate our guests without vehicles. We are ready and waiting to serve anytime you return to the area.Best,Joshua RubioGeneral Manager
Mar 1, 2023 by GM
Dear Joe,Please accept my sincere apology that the fire alarm interrupted the comfort of your stay. This was an extraordinary circumstance not indicative of our norm, so we hope that you will reconsider a return visit. We’d love the opportunity to leave you with a more favorable impression.Sincerely,Joshua RubioGeneral Manager
Mar 29, 2023 by GM
Dear Joe,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon.Best,Joshua RubioGeneral Manager
Dec 16, 2022 by GM
Dear Lorraine,It's nice to hear from you. Thank you for letting us know you had a great experience at our hotel. I appreciate you recognizing the warm hospitality provided by our team members; I look forward to sharing your compliment. Please visit us again soon.Best,Joshua RubioGeneral Manager
Nov 21, 2022 by GM
Dear Joe,I’m sorry to hear that noise pollution caused by the elevator kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Joshua RubioGeneral Manager
Oct 26, 2022 by GM
Dear Bruce,We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned. Additionally, I apologize for the issues that occurred with the internet, your dead bolt lock as well as water temperature control. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you again on a return trip.Sincerely,Joshua RubioGeneral Manager
Sep 25, 2022 by GM
Dear Steven,I’m sorry that our hotel left you underwhelmed and that your accommodations were not met with our excellence in service. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us.Sincerely,Joshua RubioGeneral Manager
As a guest of Embassy Suites by Hilton Charleston Airport Convention Ctr, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. Business amenities include a business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Charleston Airport Convention Ctr. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. This 3.5-star North Charleston hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
Embassy Suites by Hilton Charleston Airport Convention Ctr offers 255 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This North Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
The Palmtree Grille - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.