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4.1 out of 5

"Everything was perfect. The cleanliness of our room and courtesy of the staff was indeed outstanding. Only issue was at checkout, rather than a pape ... " More

By a verified traveler on Fri 02 Oct 2020

Hotel Description

3.5-star hotel near North Charleston Coliseum and Performing Arts Center

Near the airport

Within a 15-minute walk of the hotel, you'll find North Charleston Coliseum and Performing Arts Center and Charleston Tanger Outlets. Also, Charleston Area Convention Center is within half a mile (1 km) and United States Air Force Charleston Air Force Base is within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Enjoy the 24-hour fitness center and free buffet breakfast each morning.

Comfy beds, WiFi

The 255 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and microwaves offer the conveniences of home. Other amenities include MP3 docks, WiFi, and flat-screen TVs with cable channels.

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed (Wellness, In-room air purification)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible (Wellness, In-room air purification)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 2 Double Beds with Sofa Bed, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Charleston Airport Convention Ctr ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Charleston Airport Convention Ctr

Everyone (8) Couples (1) Family (2)
2 out of 5
Had to credit my card with an additional $25 dollars; and it has to be enter on same credit card that room was purchased on; check in person didn’t know about same credit card and the extra $25 dollars didn’t make an sense. But to have to pay it or you can’t stay at this hotel. Room was on the second floor and too many people boozed it up causing disturbance for 2hrs no one came to this floor after calling to report this problem; I should have called the police; also only four luggage transportation carts for the entire hotel; waiting time to obtain a cart was 45 plus minutes; I will never stay at this hotel in the future; there are so many other nice hotels at North Charleston

Posted by on Oct 19, 2020

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4 out of 5
Everything was perfect. The cleanliness of our room and courtesy of the staff was indeed outstanding. Only issue was at checkout, rather than a paper invoice I requested it be delivered by e-mail. I never received it. This trip was for pleasure not for business so I let it slide. Would have liked to receive one though.

Posted by , from Winston-Salem, NC on Oct 2, 2020

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4 out of 5

Posted by on Oct 7, 2019

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5 out of 5
Close to airport, walking distance to many restaurants.

Posted by on May 20, 2019

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5 out of 5
Nice hotel. Comfortable and great breakfast. Staff were kind and very helpful. I would recommend Embassy to family and friends.

Posted by on Dec 19, 2018

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4 out of 5

Love embassy suites but room was a little musky

I enjoyed embassy suites as I always do. I was happy with the room service, the complimentary breakfast, and the manager’s reception. The only complaint was that the room had a musky odor to it and the drink machine stole my money.

Posted by , from Columbia, SC on Jan 15, 2018

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4 out of 5

Very nice

Rooms are very nice and clean, great breakfast that's complementary. My only complaint is that even after you pay $135+ a night they charge you $10 per day to park your vehicle. so if you don't fly in and catch a bus or uber be prepaired to pay for parking

Posted by , from Bristol, Va on Sep 25, 2017

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5 out of 5
Pros: Fantastic staff which catered to our every need.
Cons: Nothing
Location: At this point in our vacation we were only interested in returning safely home.
We needed a hotel close to the airport so we could launch out ahead of the incoming rain storm from Juaquen. Left Myrtle Beach just ahead of an epic 16"/day rain event and were well positioned 1.5 miles from the Charleston airport for an early departure and avoided the flooded roads which may experienced that day.

Posted by , from Brawley, CA on Oct 5, 2015

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1 out of 5

Ants!!

Horrible stay! Our room was infested with ants which entered our suitcases. We were forced to purchase new suitcases, wash all our clothes at the laundermat and go sleep in another room in the middle of the night when we discovered the ants were in the carpet by the window. What a horrific experience!

Posted by , from midland michigan on Aug 20, 2015

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5 out of 5

Convenient, well run!

Pros: Outstanding staff, facilities, food.
Cons: Nothing noted.
Location: Across from Tanger outlets, an easy drive to the beach, water parks, and downtown Charleston.
I recently stayed at the Embassy Suites with my family (wife and 4 kids). Suite was spacious, clean and comfortable, facilities were well kept and up to date. Breakfast was OUTSTANDING!!! The chef runs a great omelet line. Staff was friendly and helpful. My daughter didn't realize it, but she must have an allergy to feather pillows. At 10 PM, she started coughing and wheezing, so she called to the front desk to see if they had a hypo-allergenic pillow. They said they would check. A while later, the manager showed up at the door with 2 brand new pillows. Turns out all their hypo-allergenic pillows were out, so he DROVE TO WALMART and bought one!!! You can't beat that. Whatever the leadership there is doing to motivate their team, it is working. I highly recommend this hotel!

Posted by , from Raleigh, NC on Jul 6, 2015

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About the Embassy Suites by Hilton Charleston Airport Convention Ctr

Location 5055 International Blvd, North Charleston, SC 29418-5963

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Embassy Suites by Hilton Charleston Airport Convention Ctr, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. Business amenities include a business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Charleston Airport Convention Ctr. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. This 3.5-star North Charleston hotel is smoke free.

  • 255 guestrooms or units
  • 9 levels
  • Built in 2000
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Charleston Intl. Airport (CHS) (3.9 km / 2.4 mi)
  • Train station: Charleston Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Charleston Airport Convention Ctr offers 255 accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This North Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

The Palmtree Grille - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 125.00 per stay
  • Weight limit: 65 lbs
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 125.00 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Airport/North
  • Embassy Suites by Hilton Charleston Airport Convention Ctr Hotel
  • Embassy Suites Airport/North Hotel
  • Embassy Suites Airport/North Hotel Charleston
  • Embassy Suites North Charleston Airport/Hotel & Convention Hotel
  • Embassy Suites North Charleston Airport/Hotel & Convention

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.