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 North Charleston •1 Room
 North Charleston • 1 Room
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Tru by Hilton Charleston Ashley Phosphate

2.5-star property
2475 Prospect Drive, North Charleston, SC 1-855-201-7819
4.6 out of 5
Exceptional!
See all 25 travelocity Reviews

"Staff is great!! Rooms are spacious, clean and plenty of plug ins for the whole family. " More

By a verified traveler on Thu 10 Aug 2023

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Hotel Description

North Charleston guestrooms with free WiFi

In North Charleston

Stay at this North Charleston hotel and you'll be within 2 miles (3 km) of Northwoods Mall and 6 miles (10 km) of North Charleston Coliseum and Performing Arts Center. Frankie's Fun Park and Wannamaker County Park are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Sep 24 - Sep 25

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Charleston Ashley Phosphate ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tru by Hilton Charleston Ashley Phosphate

Everyone (10) Couples (5) Family (9)
5 out of 5

Posted by on Aug 14, 2023

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Comment from Hotel Management

Sep 3, 2023 by Anthony Smith, General Manager

Dear Eric, We are happy to see the perfect rating of your visit to Tru by Hilton Charleston Ashley Phosphate. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we look forward to seeing you again whenever you return to the area.Truly Yours,Anthony Smith, General Manager

5 out of 5
Staff is great!! Rooms are spacious, clean and plenty of plug ins for the whole family.

Posted by on Aug 10, 2023

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Comment from Hotel Management

Aug 10, 2023 by Hotel Management

Dear Kelly, Thank you for choosing Tru by Hilton Charleston Ashley Phosphate for your recent stay and sharing your experience with fellow travelers. We are pleased that you loved our fresh, spacious rooms with multiple plug sockets and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.Truly Yours,Anthony Smith, General Manager

5 out of 5

Posted by on Jul 4, 2023

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Comment from Hotel Management

Jul 24, 2023 by Hotel Management

Dear Sean, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Tru by Hilton Charleston Ashley Phosphate.Truly Yours,Anthony Smith, General Manager

5 out of 5

Posted by on Jun 13, 2023

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Comment from Hotel Management

Jul 19, 2023 by General Manager

Dear Sue, We are thrilled you had an excellent stay at Tru by Hilton Charleston Ashley Phosphate, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit.Truly Yours, Anthony Smith, General Manager

1 out of 5
No carpet. No housekeeping. Too far from airport. Too expensive for facility. No comfortable seating to watch TV. TRU is not my type of hotel which I found out the hard way!

Posted by on Jun 8, 2023

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Comment from Hotel Management

Jun 9, 2023 by General Manager

Dear Linda, Thank you for staying with us and taking the time to share your review. Please accept our apologies for not meeting your expectations and for the disappointment this caused. We strive to ensure comfortable accommodations with outstanding service, all at a competitive price, and we regret this was not your experience. We are grateful for your valuable feedback, and we hope we can earn your confidence again on a future visit to the Charleston area.Truly Yours, Anthony Smith, General Manager

5 out of 5
Funky design and smaller rooms, bed really comfortable, close to the airport. Breakfast pretty good.

Posted by , from OXFORD on Jun 2, 2023

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Comment from Hotel Management

Jun 5, 2023 by General Manager

Dear Lisa, Thank you for choosing Tru by Hilton Charleston Ashley Phosphate for your recent stay and for sharing your experience with fellow travelers. We are delighted that our accommodations and location met your expectations and that you particularly liked our breakfast. We hope to have the pleasure of accommodating you again soon.Truly Yours, Anthony Smith, General Manager

4 out of 5
New Clean Big rooms Friendly staff

Posted by on May 9, 2023

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Comment from Hotel Management

May 11, 2023 by General Manager

Dear Jim, Thank you for being our guest and for taking the time to review your experience at Tru by Hilton Charleston Ashley Phosphate. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Truly Yours, Anthony Smith, General Manager

1 out of 5

Posted by on Apr 19, 2023

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Comment from Hotel Management

May 24, 2023 by General Manager

Dear Jennifer, Thank you for choosing our hotel. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Truly Yours, Anthony Smith, General Manager

5 out of 5
Jasmine at the front desk is amazing!!! So clean and modern!!

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 13, 2023 by General Manager

Dear Michelle, We are pleased you chose Tru by Hilton Charleston Ashley Phosphate for your recent visit to our city. We are thrilled that you loved our fresh and clean accommodations, and we will certainly share your compliments with our entire staff, especially Jasmine. It was a pleasure hosting your visit, and we hope you will choose to stay with us again the next time you are in the area.Truly Yours, Anthony Smith, General Manager

5 out of 5
The check-in/check-out was very efficient The staff was very courteous and helpful The halls and elevators were clean and well lit.

Posted by on Apr 7, 2023

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Comment from Hotel Management

Apr 9, 2023 by General Manager

Dear Janet, We are pleased you chose Tru by Hilton Charleston Ashley Phosphate for your recent visit to our city. We are thrilled that you loved our fresh and clean accommodations, and we will certainly share your compliments with our entire staff. It was a pleasure hosting your visit, and we hope you will choose to stay with us again the next time you are in the area.Truly Yours, Anthony Smith, General Manager

About the Tru by Hilton Charleston Ashley Phosphate

Location 2475 Prospect Drive, North Charleston, SC 29406

Property Features

Tru by Hilton Charleston Ashley Phosphate offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru by Hilton Charleston Ashley Phosphate also features coffee/tea in a common area and an elevator. Free self parking is available. This North Charleston hotel is smoke free.

  • 121 guestrooms or units
  • Buffet breakfast (free)
  • Supervised childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru by Hilton Charleston Ashley Phosphate offers 121 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TRU Charlston Ashley Phosphate
  • Tru by Hilton Charleston Ashley Phosphate Hotel
  • Tru by Hilton Charleston Ashley Phosphate North Charleston
  • Tru by Hilton Charleston Ashley Phosphate Hotel North Charleston

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.