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Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

2.5-star property
2001 Mount Harmony Ch Rd, Matthews, NC 1-855-201-7819
4.3 out of 5
Very good!
See all 27 travelocity Reviews

"My room was clean and check in went smooth. My only suggestion was for the hotel to at least provide a water bottle as an amenity. We checked in late ... " More

By a verified traveler on Sat 14 Jan 2023

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Hotel Description

Hotel near Sportsplex at Matthews in Matthews

In suburbs

You'll find Sportsplex at Matthews and Novant Health Matthews Medical Center within 3 miles (5 km) of this hotel. Extreme Ice Center is within 6 miles (10 km) and Promenade on Providence is within 9 miles (15 km).

Renovated in 2019

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$72* Per night/room Apr 28 - Apr 29

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wingate by Wyndham Matthews, NC ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wingate by Wyndham Matthews, NC

Everyone (15) Couples (3) Family (10)
5 out of 5

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 27, 2023 by Nicole Gillis

Thanks for your positive review! We hope to see you in the future!

5 out of 5
My room was clean and check in went smooth. My only suggestion was for the hotel to at least provide a water bottle as an amenity. We checked in late and didn't get a chance to stop by the store to buy water.

Posted by , from Phoenix on Jan 14, 2023

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Comment from Hotel Management

Feb 17, 2023 by Karly

Thank you Carrie for your review. We are glad to hear your check in and out went smooth. I willl review with my staff to make the necessary improvements thanks to your feedback. We hope to see you again soon!

5 out of 5
Room was fairly updated and clean. Staff was accommodating to keep our group together. Quiet hotel. We had a good rest.

Posted by on Sep 27, 2022

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4 out of 5

Posted by on Jul 25, 2022

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5 out of 5

Posted by on Apr 29, 2022

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5 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 13, 2021 by Guest Experience Team

Dear Guest, Thank you for the wonderful rating of 5 out of 5! We appreciate your feedback and hope to see you again so we may continue to provide you with exceptional service.

4 out of 5

Posted by on Feb 22, 2020

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Comment from Hotel Management

Mar 3, 2020 by Guest Services Team

Dear Guest, Thank you for your review! We appreciate your business and hope to see you again soon!

5 out of 5

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 22, 2020 by Eric

Thank you for providing feedback on our hotel. We appreciate the response and are happy to hear you enjoyed your experience. We hope to welcome you back to the Charlotte, NC area in the future!

4 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Feb 4, 2020 by Eric Boucher

Thank you for taking the time to provide feedback on our hotel. I'm glad to hear you enjoyed your stay and hope to welcome you back to the Charlotte, NC area next time your travels bring you by!

4 out of 5
Finishing up in renovations. Room was neat clean. Parking limited.

Posted by on Nov 2, 2019

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About the Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC

Location 2001 Mount Harmony Ch Rd, Matthews, NC 28104

Renovations + Closures

This property is undergoing renovations from March 4 2024 to May 31 2024 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Wingate by Wyndham Matthews, NC offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 678 square feet (63 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Wingate by Wyndham Matthews, NC. Free self parking is available. A complete renovation of Wingate by Wyndham Matthews, NC was completed in July 2019. This Matthews hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • 678 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2001
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Wingate by Wyndham Matthews, NC offers 72 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.55 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Charlotte I-485 Hwy 74E Matthews
  • Country Inn Carlson Charlotte I-485 Hwy 74E Matthews
  • Country Inn Carlson Charlotte I-485 Hwy 74E
  • Country Inn Radisson Charlotte I-485 Highway 74E NC Matthews
  • Country Inn Radisson Charlotte I-485 Highway 74E NC
  • Country Radisson Charlotte I-485 Highway 74E NC Matthews
  • Country Radisson Charlotte I-485 Highway 74E NC
  • Wingate by Wyndham Matthews, NC Hotel
  • Wingate by Wyndham Matthews, NC Matthews
  • Wingate by Wyndham Matthews, NC Hotel Matthews
  • Country Inn Suites by Radisson Charlotte I 485 at Highway 74E NC
  • Country Inn Suites by Radisson Charlotte I 485 at Highway 74E NC
  • Country Inn Suites By Carlson Charlotte I 485 at Hwy 74E

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.