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"I didnt like the room. Carpet was filthy! No breakfast. " More

By a verified traveler on Tue 02 Mar 2021

Hotel Description

Motel near Bradley Square Mall in Cleveland

City center stay

At this Cleveland motel, you'll be within half a mile (1 km) of Bradley Square Mall and 3 miles (5 km) of Cleveland State Community College. Lee University and North Cleveland Church of God are also within 6 miles (10 km).

Free perks

This motel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$60* Per night/room Jun 1 - Jun 2

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Baymont by Wyndham Cleveland ratings based on 21 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Baymont by Wyndham Cleveland

Everyone (8) Couples (3) Family (12)
2 out of 5
I had no hot water for a shower, just barely warm. There were no extra blankets or even a guide in the room. The door shut, but the space between the door and the door jam was wide enough to read a book through, which meant that people could see into my room through the door. They advertised continental breakfast, but that didn’t happen. It was a baggie with a prepackaged raisin danish, a small water, and an orange juice. I will definitely not be back, and do not recommend this hotel.

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 11, 2021 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay in the Cleveland area! I do apologize for the problems you encountered.

1 out of 5
I was promised a handicap room. I made three calls to the residence to ensure that room would be available. When I arrived the room had been given to someone else.

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 1, 2021 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay in the Cleveland area! I do apologize about the mix-up with your room.

3 out of 5
I didnt like the room. Carpet was filthy! No breakfast.

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 4, 2021 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay in the Cleveland area! I do apologize about the carpet, thank you for letting us know about it. I will get someone on it right away. Due to covid we cannot provide a hot breakfast but we do have breakfast bags at the front desk. We do hope you will come back and see us again!

1 out of 5
The toilet seat was cracked, so couldn't sit on it. The water pressure was very low, so wasn't able to get a good shower. The tub would not drain, so the second person to shower had to shower in 2 inches of my dirty water. Wont be staying here again.

Posted by , from Fort Mill, SC on Nov 25, 2020

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Comment from Hotel Management

Nov 26, 2020 by Jeanne

Thank you for your feedback! Also, thank you for bringing these issues to my attention, they have been corrected. We do hope that you will reconsider and come back and see us again!

3 out of 5
The hotel was ok. The air conditioner was loud all night it sounded like a train whistle, so we didn’t get much sleep. The address to the hotel would not come up on any of our gps. The pool was closed for maintenance on a Saturday.

Posted by on Aug 23, 2020

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Comment from Hotel Management

Aug 23, 2020 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay in the Cleveland area! We do apologize for troubles you encountered!

2 out of 5
While the facility might be what you would expect for the price, being woken up by the smell of smoke from employee break time is not acceptable.

Posted by , from Memphis, TN on Jul 31, 2020

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Comment from Hotel Management

Aug 3, 2020 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay in the Cleveland area! I reminded the staff just the other day that they need to smoke in designated areas!

4 out of 5
Great value room clean pleasant service pet friendly only $20 extra for our dog!

Posted by , from Troy Ohio on Feb 5, 2020

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Comment from Hotel Management

Feb 6, 2020 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay in the Cleveland area! We are so glad that you and your fur baby enjoyed your visit with us! Looking forward to seeing you again!

5 out of 5
Nothing exceptional, but it was clean. The bed was comfortable. They do have a sign on the counter in the lobby, if anything is missing from your room, you will be billed for that item.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 31, 2019 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay in the Cleveland area! We are glad that you enjoyed your stay with us and look forward to seeing you again!

5 out of 5
Super easy to find, clean and quite. Very good value and the beds are comfortable

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay in the Cleveland area! We are so glad that you enjoyed your visit with us and look forward to seeing you again!

2 out of 5
Great view but alittle noisy from the road. They allow dogs and we had 2 in room next to us without owners that howled the whole time. Staff did nothing and it was too late to move room.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Jeanne

Thank you for your feedback! Also, thank you for choosing us for your recent stay! I do apologize for the noise, we usually don't hear the noise from the road being up on the hill. I will check in to the dog issue, thank you for bringing it to my attention!

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Baymont by Wyndham Cleveland offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Baymont by Wyndham Cleveland also features barbecue grills, a picnic area, and express check-in. Self parking is free. This Cleveland motel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chattanooga Metropolitan Airport (CHA) (42.7 km / 26.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Cleveland offers 60 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 30 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Cleveland TN
  • Baymont Inn TN Hotel Cleveland
  • Baymont Inn Cleveland TN Motel
  • Baymont Wyndham Cleveland Motel
  • Baymont Wyndham Cleveland
  • Baymont Inn Suites Cleveland TN
  • Baymont by Wyndham Cleveland Motel
  • Baymont by Wyndham Cleveland Cleveland
  • Baymont by Wyndham Cleveland Motel Cleveland

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.