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"The property was clean. I wish the breakfast had more of a variety & the food was better prepared. The eggs that were scrambled were good but the om ... " More

By a verified traveler on Mon 02 Dec 2019

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Hotel Description

3-star aparthotel near Sharonville Convention Center

In suburbs

You'll find Sharonville Convention Center and Tri-County Mall within 2 miles (3 km) of this Cincinnati aparthotel. UC Health Primary Care and Van Cleve Park are also within 3 miles (5 km).

Renovated in 2018

This aparthotel features a 24-hour gym and an outdoor tennis court. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, kitchens

The 144 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sitting areas, and LCD TVs with digital channels.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$99* Per night/room Jan 30 - Jan 31

Suite, 2 Bedrooms, Fireplace (Loft)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sonesta ES Suites Cincinnati - Sharonville West ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta ES Suites Cincinnati - Sharonville West

Everyone (6) Family (5)
4 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Aug 2, 2021 by Sonesta ES Suites Cincinnati - Sharonville West

Thank you for the feedback! We look forward to hosting you again soon!

1 out of 5

Posted by on Oct 26, 2020

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Comment from Hotel Management

Oct 29, 2020 by A. Williams

Thank you for choosing to stay with us and for leaving a review. I apologize that you did not like your room accommodations. Please feel free to contact me offline to discuss the issues that you had with your stay.

5 out of 5

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 18, 2020 by A. Williams

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay and room accommodations. We look forward to you staying with us again in the near future.

5 out of 5
The property was clean. I wish the breakfast had more of a variety & the food was better prepared. The eggs that were scrambled were good but the omelets that were prepared were burned. I have never stayed (and I travel A LOT) at a place that did not offer waffles. My kids were pretty disappointed. My 9 am the food was really low so we ended up going out for breakfast at a restaurant most days.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 18, 2019 by A. Williams

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay and room accommodations. I apologize for the negative breakfast experience. We look forward to you staying with us again in the near future.

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 14, 2019 by A. Williams

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay and room accommodations. We look forward to you staying with us again in the near future.

5 out of 5
Considering the temperature was in the upper 80s to low 90s during my stay, I felt that the pool was closed a little early for the season. Breakfast was good although I missed the waffle-maker common to many other hotels and motels. No significant complaints. I would recommend Sonesta ES Suites to others.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 4, 2019 by A. Williams

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay and room accommodations. We look forward to you staying with us again in the near future.

1 out of 5
Checked in late almost midnight, noise all night long, someone playing music till almost 3am, trash everywhere, toilet not flushing, something broken in the tub. Was too exhausted to deal with, so I informed the manager in the morning, and all they can say well you should have called us last night. When you driver almost 4 hours straight at night after working damn near 12 hours who wants to get back up and go all the way to the office to complain. We just went to bed. We will never stay with Sonesta again.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by A. Williams

Thank you for choosing to stay with us and for leaving a review. I am sad to see that you have not enjoyed your stay and felt a lack of empathy from our staff. Please feel free to contact me offline so that I can get more details and have the opportunity to address the issue with our team member.

5 out of 5
Check in was very smooth. The room was very clean.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 14, 2019 by A. Williams

Thank you for choosing to stay with us and for leaving a kind review. I am glad that you have enjoyed your stay. We look forward to you staying with us again in the near future.

5 out of 5

Nice hotel

Had great time in a quite and friendly environment

Posted by , from Philadelphia on Dec 25, 2017

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Comment from Hotel Management

Jan 31, 2018 by Al

Thank you. I'm glad that you enjoyed our slice of Cincinnati.

3 out of 5

A little inconvenient

I was a little concerned about safety. Teens were loitering nearby and the room was in the back of a building that was poorly lit with woods behind. My mother is 80 and it was inconvenient for her to have 2 flights of steps to walk up to the room. It was even more inconvenient when, for 2 of our 4 days, the magnetic key would not work and rain was pouring down. We can laught now, but it wasn't funny at the time.

Posted by on Oct 15, 2009

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About the Sonesta ES Suites Cincinnati - Sharonville West

Location 11689 Chester Rd, Cincinnati, OH 45246

Property Features

Sonesta ES Suites Cincinnati - Sharonville West offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite business center. A free manager's reception is offered on select days. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Sonesta ES Suites Cincinnati - Sharonville West. Free self parking is available. A complete renovation of Sonesta ES Suites Cincinnati - Sharonville West was completed in November 2018. This 3-star Cincinnati aparthotel is smoke free.

  • 144 guestrooms or units
  • 2 levels
  • 18 buildings
  • Built in 1985
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries. This Cincinnati aparthotel provides complimentary wireless Internet access. LCD televisions come with premium digital channels. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

The aparthotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Cincinnati North-Sharonville
  • Residence Inn Marriott Hotel Cincinnati North-Sharonville
  • Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
  • Sonesta ES Suites Cincinnati Sharonville West Aparthotel
  • Sonesta ES Suites Cincinnati Sharonville West
  • Sonesta ES Suites Sharonville West Aparthotel
  • Sonesta ES Suites Sharonville West
  • Residence Inn by Marriott Cincinnati North Sharonville
  • Sonesta ES Suites Sharonville
  • Sonesta ES Suites Cincinnati - Sharonville West Aparthotel
  • Sonesta ES Suites Cincinnati - Sharonville West Cincinnati

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Sonesta ES Suites Cincinnati - Sharonville West.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.