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"Great location. The only negative was no coffee in the room. " More

By a verified traveler on Sat 22 Oct 2022

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Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$66* Per night/room Mar 25 - Mar 26

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Florence - Civic Center ratings based on 23 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn Florence - Civic Center

Everyone (15) Couples (2) Family (3)
3 out of 5

Posted by on Jan 8, 2024

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Comment from Hotel Management

Jan 9, 2024 by Brian

Thank you for your review! We appreciate your feedback and would like to know how we could improve if you would like to share? We hope to see you again in the future.

5 out of 5
Great location. The only negative was no coffee in the room.

Posted by , from MILFORD on Oct 22, 2022

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Comment from Hotel Management

Nov 11, 2022 by Guest Services: Fallon

Hello Paul. We appreciate you leaving feedback about your recent stay at our hotel. I am glad you liked the location. We offer coffee in the lobby every morning from 6am until 11am and there are small, personal coffee makers in the superior king rooms as well. We hope to see you again soon. Have a great day and Thank you for choosing Red Roof Inn Florence Civic Center.

4 out of 5
pleasant staff, animal smell in the room was awful,

Posted by , from MILFORD on Nov 24, 2021

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Comment from Hotel Management

Dec 16, 2021 by Nic M

Thanks for your comments!

5 out of 5

Posted by on Aug 15, 2021

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Comment from Hotel Management

Sep 20, 2022 by NicoleC

Hellow Lenita, Thank you very much for your response. It is greatly appreciated. We look forward to seeing you again.Regards,

1 out of 5
I will not be there anymore the stay was terrible the room was dirty the floors was dirty the room looked like it wasn’t clean didn’t stay at the room left was disgusted

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 9, 2021 by Nic M

I will address these issues with my staff

5 out of 5

Posted by on Aug 7, 2021

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Comment from Hotel Management

Sep 20, 2022 by NicoleC

Jean, thank you for taking the time to share your response. It is greatly appreciated. We look forward to being of service to you in your future travels.Regards,

3 out of 5
Arrived to check in and was told our room was not ready. The woman at the counter would not give me any idea when the room might be ready. Her attitude was far less than professional. She seemed annoyed and bothered by us. And the door frame to the bathroom had a bullet hole in it. Real classy.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 22, 2021 by Red Roof Inn Florence

thank you for sharing your comments regarding your recent stay. I apologize we came across anything other than professional. We will correct this and make it better.

4 out of 5

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 22, 2021 by Red Roof Inn Florence

thank you for your positive review

4 out of 5
Great job great place great people very clean Great staff a great prices

Posted by on Feb 5, 2021

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Comment from Hotel Management

Mar 18, 2021 by Management

Thank You for the nice comments!

5 out of 5
Super friendly and helpful attendant. The room was clean and comfortable.

Posted by on Jun 26, 2020

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