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"Arrived to check in and was told our room was not ready. The woman at the counter would not give me any idea when the room might be ready. Her attitud ... " More

By a verified traveler on Mon 15 Mar 2021

Hotel Description

Hotel near Magnolia Mall in Florence

Close to airport

You'll find Magnolia Mall and Florence Civic Center within a 15-minute walk of this Florence hotel. Also, Florence Veterans Park is within 2 miles (3 km) and Florence Museum is within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

The 112 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free local calls. Laptop-compatible safes, desks, and free toiletries are also available. Housekeeping is available once per stay.

Standard Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Jul 27 - Jul 28

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Florence - Civic Center ratings based on 19 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn Florence - Civic Center

Everyone (11) Couples (2) Family (3)
3 out of 5
Arrived to check in and was told our room was not ready. The woman at the counter would not give me any idea when the room might be ready. Her attitude was far less than professional. She seemed annoyed and bothered by us. And the door frame to the bathroom had a bullet hole in it. Real classy.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 22, 2021 by Red Roof Inn Florence

thank you for sharing your comments regarding your recent stay. I apologize we came across anything other than professional. We will correct this and make it better.

4 out of 5

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 22, 2021 by Red Roof Inn Florence

thank you for your positive review

4 out of 5
Great job great place great people very clean Great staff a great prices

Posted by on Feb 5, 2021

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Comment from Hotel Management

Mar 18, 2021 by Management

Thank You for the nice comments!

5 out of 5
Super friendly and helpful attendant. The room was clean and comfortable.

Posted by on Jun 26, 2020

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1 out of 5
There was nothing unique about this property. I had a terrible experience in red roof inn. The room wasn't ready at 3:00, and the housekeepers didn't supply washcloth, nor bathtowels in the other room the front office gave me. The attitude aroud red roof inn was a I don't care attitude. Will not be staying here, or using travelocity again.

Posted by on Mar 1, 2020

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2 out of 5
The ice machine was broken, a lot garbage was piled up by a garbage can at location and it appeared that it was there for a days The room was supposed to have a small refrigerator, it didn’t. The room was clean.

Posted by on Jan 13, 2020

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3 out of 5
My husband and I drive to Florida 3-4 times a year. And we stay at different Red Roof Inns on our way up/down to split our long drive. And this was the first time we encountered a less than favorable experience. The attendant refused to give us a room with a fridge on a first floor. First he tells me. They have a lot of repeat customers. And those rooms are gone by 5 pm. It’s 730 pm. But the next person that walked in without a reservation gets it because he’s paying top $$$. And I booked thru Travelocity. So I was being penalized for booking thru a travel site. Even though I explained that my husband had a disability and I had diabetic medication that needed a fridge. I was given a room at the very back 2nd building of hotel still with no fridge. It was only when I went back 5 minutes later and told them I would be checking out even if it meant they would keep my money. That I was given what I had requested in the first place. They didn’t have enough bath towels. And when we went to ask up front my husband was handed hand towels. And this is the first Ref Roof that doesn’t offer breakfast either. Not worth the price.

Posted by , from Philly on Jan 5, 2020

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4 out of 5

Posted by on Dec 1, 2019

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2 out of 5
I left my room but when I came back there was a truck with a car on a doly blocking 5 spaces. The receptionist nonchalantly said that she couldnt do anything about but she would walk out and look at it if i wanted her to. Also both keys stopped working the second day.

Posted by on Sep 23, 2019

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5 out of 5

Posted by on Sep 3, 2019

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About the Red Roof Inn Florence - Civic Center

Location 2690 David H McLeod Boulevard, Florence, SC 29501-4042

Property Features

As a guest of Red Roof Inn Florence - Civic Center, you'll find a vending machine, coffee/tea in a common area, and an ATM. WiFi is free in public spaces. Self parking is free. This Florence hotel is smoke free.

  • 112 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1987
  • Coffee in lobby
  • Front desk (24 hours)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Florence, SC (FLO-Florence Regional) (10.8 km / 6.7 mi)
  • Train station: Florence Station (7.8 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Florence - Civic Center offers 112 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Hotel Names

  • Red Roof Inn Civic
  • Red Roof Inn Civic Hotel
  • Red Roof Inn Civic Hotel Florence Center
  • Red Roof Inn Florence Civic Center
  • Red Roof Inn Florence Hotel Florence
  • Red Roof Inn Florence Civic Center Hotel
  • Red Roof Inn Civic Center Hotel
  • Red Roof Inn Civic Center
  • Florence Red Roof Inn
  • Red Roof Florence Civic Center
  • Red Roof Inn Florence - Civic Center Hotel
  • Red Roof Inn Florence - Civic Center Florence
  • Red Roof Inn Florence - Civic Center Hotel Florence

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.