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4.5 out of 5

"Very clean and great personnel " More

By a verified traveler on Mon 04 Jul 2022

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Hotel Description

Hotel perfectly located for exploring Greenville

Heart of Greenville

Within 2 miles (3 km) of this Greenville hotel, you'll find Roper Mountain Science Center and St. Francis Eastside. Patewood Memorial Hospital and Haywood Mall are also within 2 miles (3 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (NonSmoking)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$83* Per night/room Aug 28 - Aug 29

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Greenville I-385 Inn & Suites ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Greenville I-385 Inn & Suites

Everyone (10) Couples (5) Family (8)
5 out of 5
Very clean and great personnel

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 6, 2022 by Octavia(FDM)

Donny, Thank you for taking the time to give us a review! We appreciate you staying with us and hope to see you again soon.

5 out of 5
Great spot. Close to restaurants and shopping.

Posted by on May 7, 2022

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Comment from Hotel Management

May 9, 2022 by Octavia(FDM)

Barry, Thank You for staying with us. We are glad you enjoyed your stay in Greenville. Hope to see you again.

5 out of 5
Very clean & friendly staff

Posted by , from INDIAN TRAIL on Apr 17, 2022

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Comment from Hotel Management

Apr 18, 2022 by Octavia(FDM)

Chadi, Thank you for taking the time to give us a review! We are happy to hear that you enjoyed your stay with us. Hope to see you again.

5 out of 5
This was a very friendly, extremely clean, and well-kept hotel. I could not ask for more!! Staff members were amazing! I give this hotel my highest rating and will stay there every time I go to Greenville!

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by Octavia (FDM)

Micah, Thank You for the great review and score! We are so glad you enjoyed your stay with us and our amazing staff. Hope to see you agian.

5 out of 5

Posted by on Feb 12, 2022

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5 out of 5

Posted by , from AIKEN on Nov 17, 2021

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5 out of 5

Posted by on Oct 29, 2021

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5 out of 5
Perfect location for getting around the city.

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 28, 2021 by Erika Pigagiene ( General Manager )

Thank you for your recent visit and positive rating and comments. I am glad to hear you enjoyed the hotel and area around the property as there are plenty of things to see and do. We appreciate your support and look forward to welcoming you back again soon.

4 out of 5
Overall, our stay at this Best Western was brief and satisfactory! We checked in pretty late and we were out by 9am the next morning, so we didn’t experience much of the hotel, but the staff was friendly and the room was clean! Only con was we were put in a room that was right next to rooms with a big group of construction workers that were staying there for the night, so we were woken up at like 5am by lots of doors slamming, as I figure they were all getting ready to head back to work. Not necessarily their nor the hotels fault, though. Also, our toilet wouldn’t really flush. Other than that, our stay was good! The hotel is in a good location if you want to be close to downtown Greenville without paying the price of staying downtown.

Posted by on Oct 22, 2021

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Comment from Hotel Management

Oct 28, 2021 by Erika Pigagiene ( General Manager )

Thank you for your recent stay and generous comments regarding your experience. We are glad to hear we were convenient to your trip and that you found the hotel clean with great service. We certainly work hard to exceed expectations and we appreciate your business and trust. We look forward to welcoming you back again soon.

5 out of 5
While we only stayed one night, our time at this particular best western plus was amazing! The rooms were really nice and clean, glass/tile shower, complementary breakfast with waffles, bacon, cereal, etc. all nice clean areas. Staff was nice, and the area was awesome for dinner options and shopping. Very happy with my stay!

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 29, 2021 by Erika Pigagiene ( General Manager )

Thank you for your review . Thank you for your kind words about our staff, that really means a lot and that you loved our room and enjoyed a hot breakfast ! We appreciate you staying with us and please come back soon!

About the Best Western Plus Greenville I-385 Inn & Suites

Location 831 Congaree Rd, Greenville, SC 29607-3521

Property Features

Best Western Plus Greenville I-385 Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 2 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Greenville I-385 Inn & Suites. Free self parking is available. This Greenville hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Greenville I-385 Inn & Suites offers 120 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Greenville
  • Comfort Inn Greenville
  • Greenville Comfort Inn
  • Comfort Hotel Greenville
  • Plus Greenville I 385 & Suites
  • Best Western Plus Greenville I 385
  • Best Western Plus Greenville I 385 Inn Suites
  • Best Western Plus Roper Mountain Road Inn Suites
  • Best Western Plus Greenville I-385 Inn & Suites Hotel
  • Best Western Plus Greenville I-385 Inn & Suites Greenville
  • Best Western Plus Greenville I-385 Inn & Suites Hotel Greenville

You should know

  • The seasonal pool will open in May and close in September.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.