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"Clean room & bathroom " More

By a verified traveler on Mon 12 Jun 2023

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Hotel Description

3.5-star hotel near Haywood Mall

Close to airport

Within 2 miles (3 km) of this Greenville hotel, you'll find Haywood Mall and Patewood Memorial Hospital. St. Francis Eastside and Bob Jones University are also within 3 miles (5 km).

Renovated in 2023

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$110* Per night/room Oct 8 - Oct 9

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Greenville ratings based on 29 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Greenville

Everyone (13) Couples (8) Family (9)
5 out of 5
Clean room & bathroom

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 13, 2023 by Management Team

Dear Glenda, Thank you for sharing your experience with other travelers. We are delighted to receive your thoughtful review and are pleased to learn you found our hotel so comfortable and completely spotless. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. We appreciate all of your feedback and hope you choose Hilton Greenville any time your travels bring you back this way.Best Regards,Hilton Greenville Management Team

1 out of 5
They do not have any of the amenities that your website told me they would

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 6, 2023 by Hilton Greenville Management Team

Dear Cameron, Thank you for taking the time to share your feedback. We regret any miscommunication you had regarding the amenities and we understand the frustration you must have felt. Rest assured, we will review this with the appropriate individuals and make sure all our third-party websites are updated with the necessary information. We hope you will reconsider a future stay, as we would welcome the opportunity to regain your trust.Best Regards,Hilton Greenville Management Team

1 out of 5

Posted by on Oct 25, 2022

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Comment from Hotel Management

May 3, 2023 by Hilton Greenville Management Team

Dear Cierra, We were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.Best Regards,Hilton Greenville Management Team

3 out of 5

Posted by on Oct 24, 2022

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Comment from Hotel Management

May 3, 2023 by Hilton Greenville Management Team

Dear Willie, We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Best Regards,Hilton Greenville Management Team

5 out of 5

Posted by on Aug 20, 2022

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1 out of 5
Got locked out my room had to pay a extra $100

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 20, 2022 by Management Team

Michelle, thank you for being our guest and for the feedback. We regret the disappointment you experienced due to being locked out of the room. Please accept our apologies for any frustrations or inconveniences this may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing. Best Regards, Hilton Greenville Management Team

5 out of 5
Can’t wait until renovations are completed

Posted by on Apr 14, 2022

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Comment from Hotel Management

Apr 15, 2022 by Hilton Greenville Management Team

Mike, thank you for choosing Hilton Greenville for your recent stay. We appreciate you mentioning our ongoing remodels and that you are excited about returning to experience our renewed and refreshed hotel firsthand. We enjoyed hosting you and look forward to your return. Best Regards, Hilton Greenville Management Team

3 out of 5
Very clean and comfortable

Posted by , from Summerville on Mar 14, 2022

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Comment from Hotel Management

Mar 19, 2022 by Hilton Greenville Management Team

Yvonne, thank you for your visit. We are glad to see you had an overall good stay, but we are sorry for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Best Regards, Hilton Greenville Management Team

5 out of 5
Loved the oversized corner room!

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 20, 2021 by Becky

So glad you liked the corner room and I hope we see you again the next time you are in the Greenville area. Thank you for being our guest.

5 out of 5
No pool. Room was noisy.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by Jessica

Thank you for taking the time to review your recent stay with us. We appreciate your feedback and apologize the pool was unavailable.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 8 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12986 square feet (1206 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hilton Greenville. Self parking is free. A complete renovation of Hilton Greenville was completed in April 2023.

  • 1 building
  • 256 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 12986 sq ft of conference space
  • 1206 sq m of conference space
  • Built in 1987
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Greenville Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Hilton Greenville offers 256 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and microwaves can be requested. Renovation of all guestrooms was completed in April 2023.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Bistro 45 Carolina Fresh - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Lobby Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 10 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 3 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greenville Hilton
  • Hilton Greenville
  • Hilton Hotel Greenville
  • Hilton Greenville Hotel Greenville
  • Hilton Greenville Hotel
  • Embassy Suites Hotel Greenville Golf Resort And Conference Ctr
  • Greenville Embassy Suites
  • Embassy Suites Greenville
  • Hilton Greenville Hotel
  • Hilton Greenville Greenville
  • Hilton Greenville Hotel Greenville

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.