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DoubleTree by Hilton Guadalajara Centro Historico

3.5-star property
Colon 73, Guadalajara, JAL 1-855-201-7819
3.9 out of 5
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See all 9 travelocity Reviews

"Homeless around property at night time " More

By a verified traveler on Mon 09 Oct 2023

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Hotel Description

3.5-star historic hotel near Guadalajara Cathedral

Heart of Guadalajara

With a stay at this Downtown Guadalajara hotel, you'll be within half a mile (1 km) of Guadalajara Cathedral and 3 miles (5 km) of US Consulate General Guadalajara. Biblioteca Octavio Paz and Plaza de Armas are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$76* Per night/room Apr 29 - Apr 30

Room, 1 Queen Bed, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Guadalajara Centro Historico ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Guadalajara Centro Historico

Everyone (2) Couples (3) Family (4)
4 out of 5
Homeless around property at night time

Posted by on Oct 9, 2023

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Comment from Hotel Management

Oct 10, 2023 by Guest Relations

Hello Dear MartinThank you for your comments, unfortunately like any big city in the downtown, as there are beautiful tourist attractions, there's also a concentration of people on the street. We are very sorry for this inconvenience. We are looking forward to welcome you again very soon!Best regards

3 out of 5

Posted by , from Chicago on May 16, 2023

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Comment from Hotel Management

Jun 5, 2023 by Doubletree By Hilton Guadalajara Centro historico

Buen dia Maricela,Gracias por tomar un momento para compartirnos su experiencia.Esperamos nos de la oportunidad de recibirle nuevamente.

3 out of 5
The hotel is close to everything. Very clean hotel but the surroundings are not. No complimentary breakfast for the price.

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 18, 2022 by Guest Relations

Hello Jaime I apologize for the inconvenience in your stay. Thank you for the time dedicated to feedback, I hope you give us the opportunity to welcome you again Best Regards

5 out of 5
The location of the hotel in the city center is excellent, as well as allowing you to store your luggage after check-out. Rooms with terrace are a bit small, but the view of the city center makes up for it.

Posted by on Dec 8, 2021

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Comment from Hotel Management

Dec 8, 2021 by DoubleTree By Hilton Guadalajara Centro Histórico

Good day, dear Ricardo We are pleased to know that you have enjoyed your recent visit, and thank your for the time you took to evaluate us, every comment from our guests is taken in consideration to improve our service day by day, our priority will always be to make our guests feel at home, thank you for choosing us and please feel welcome to return whenever you like. Excellent day.

1 out of 5
The A/C wasn’t working and they had me move @3am in the morning to another room . After I called three times over 6 hours 😡

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 9, 2021 by DoubleTree By Hilton Guadalajara Centro Histórico

Hello, Dear Margarita Thank you for your feedback of your recent stay at the hotel. Of course we will let our maintenance team know about your comment, we are very sorry for all the inconvenience you had. At DoubleTree by Hilton we promise to do whatever to ensure your comfort. We really hope to welcome you again so we can provide you a better experience. Best Regards!

5 out of 5
I have been staying at this hotel ever since they opened, the location is perfect and customer service has always been great, working with customers in my background I have seen the staff grow with time, hope it stays this way, love the stayed.

Posted by on Nov 3, 2021

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Comment from Hotel Management

Nov 4, 2021 by DoubleTree By Hilton Guadalajara Centro Histórico

Hello, Dear Hector Thank you very much for choosing us every time you come to Guadalajara. It's always a pleasure to welcome you and we love knowing that you continue enjoying your experience here, as from the beginning. We really appreciate your comment and feel welcome to come back whenever you like. We will be waiting for you! Best regards! DoubleTree By Hilton Guadalajara Centro Histórico

5 out of 5
The property was very clean and the staff were great. Also the location was very centralized. Most of the tourist attractions were within walking distance. The restaurant had very good food.

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 16, 2021 by DoubleTree By Hilton Guadalajara Centro Histórico

Hello Dear Guest First of all, thank you so much for choosing us as your host hotel on your previous visit to Guadalajara, we are glad to know that you had a nice stay!, every comment from our guests are really important. We hope to have you with us really soon.

4 out of 5

Posted by on May 25, 2021

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Comment from Hotel Management

May 25, 2021 by DoubleTree By Hilton Guadalajara Centro Histórico

Hello Dear Guest: First of all, thank you so much for choosing us as your host hotel on your previous visit to Guadalajara, we are glad to know that you had a nice stay!, every comment from our guests are really important. We hope to have you with us really soon.

5 out of 5
All is good

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by DoubleTree By Hilton Guadalajara Centro Histórico

Buen día, estimado huésped Agradecemos bastante su reciente visita a nuestra propiedad en Guadalajara Centro, nos place saber que tanto la ubicación como las instalaciones fueron de su agrado. Así como, la atención de nuestro equipo. Reciba un cordial saludo DoubleTree By Hilton Guadalajara Centro Histórico

About the DoubleTree by Hilton Guadalajara Centro Historico

Location Colon 73, Guadalajara, JAL 44100

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Guadalajara Centro Historico. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Guadalajara Centro Historico was completed in January 2016. This Colonial Guadalajara hotel is smoke free.

  • 142 guestrooms or units
  • 7 levels
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Offsite parking discounted rates available

Transport

  • Metro station: Plaza Universidad Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • LED television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception on select days.

DoubleTree by Hilton Guadalajara Centro Historico has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

DoubleTree by Hilton Guadalajara Centro Historico offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 270 for children
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Valet parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Collection Centro Histórico
  • NH Collection Guadalajara Centro Histórico
  • DoubleTree by Hilton Guadalajara Centro Historico Hotel
  • DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.