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Hotel Portobelo

3.0 star property
3-star hotel near Expo Guadalajara

Choose dates to view prices

Photo gallery for Hotel Portobelo

Lobby sitting area
Free self parking
Building design
Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast served, Mexican cuisine
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Popular LocationGuadalajara Cathedral11 min walk
  • Popular LocationDegollado Theater16 min walk
  • Popular LocationUS Consulate General Guadalajara17 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)31 min drive

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

9.8/10 Exceptional
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

9.7/10 Exceptional
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $65
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$77 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Guadalajara

Heart of Guadalajara.With a stay at this Downtown Guadalajara hotel, you'll be within half a mile (1 km) of Guadalajara Cathedral and 3 miles (5 km) of US Consulate General Guadalajara. Parque Revolucion and Museo de las Artes Universidad de Guadalajara are also within half a mile (1 km).

What's nearby

  • Guadalajara Cathedral - 11 min walk
  • Degollado Theater - 16 min walk
  • US Consulate General Guadalajara - 17 min walk
  • Teatro Diana - 19 min walk
  • Avienda Chapultepec - 19 min walk

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • Tacos el Pastorcito - 1 min walk
  • Restaurante Bar Milenarios - 3 min walk
  • Okuma - 1 min walk
  • Chai - 3 min walk
  • Vancouver Wings - 2 min walk

About this property

Hotel Portobelo

3-star hotel near Expo Guadalajara
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130–350 for adults, and MXN 130–350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

How close is Hotel Portobelo to the airport?

Hotel Portobelo is 13.2 mi (32-min drive) away from the Don Miguel Hidalgo y Costilla Intl. Airport (GDL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Portobelo?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Hotel Portobelo on May 27, 2024 start from $55.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Portobelo have an airport shuttle?

Airport shuttle services are not available at Hotel Portobelo.

Does Hotel Portobelo offer free breakfast?

Free breakfast isn’t offered at Hotel Portobelo, but continental breakfast is offered for a fee of between MXN 130 and 350 for adults, MXN 130 and 350 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Hotel Portobelo?

No, there is no casino at this hotel, but Majestic Casino (8-min drive) is nearby.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Portobelo?

This hotel offers free self parking.

Does Hotel Portobelo have a pool?

Hotel Portobelo does not have a pool.

Does Hotel Portobelo have a restaurant?

Hotel Portobelo is home to PBH, which features Mexican cuisine.

Does Hotel Portobelo have a spa?

There are no spa services available at this hotel.

How close is Hotel Portobelo to downtown Guadalajara?

Hotel Portobelo is 0.5 mi away from Guadalajara.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 938 out of 1226 reviews" "
Rating 8 - Good. 215 out of 1226 reviews" "
Rating 6 - Okay. 40 out of 1226 reviews" "
Rating 4 - Poor. 10 out of 1226 reviews" "
Rating 2 - Terrible. 23 out of 1226 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ursula

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room has a strong smell of paint that I didn’t pick up until after a few hours of check in as I had left the room to enjoy a meal and had fallen asleep immediately upon return. When I called reception to ask for another room, I was asked at what time I had checked in and followed that with the morning crew will see if you can be moved tomorrow. I am staying with a mask inside my room and have no confidence that my request will be granted. I am booked for multiple nights and having to consider booking another hotel because I can’t go 4 nights with no rest. Unfortunately if I do so, I would loose the payment. Really wish Expedia, as the booking agency backing this hotel, would provide assistance. I’m extremely disappointed.

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and excellent service.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mariagna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and great location.
Clean hotel, room is spacious and bathroom is great! We loved our stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready on time, other than that the place was pretty good.
Stayed 8 nights in Jan 2024

10/10 Excellent

Gwyneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-

6/10 Okay

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed mas terrible.
Stayed 3 nights in Feb 2024

10/10 Excellent

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2024

2/10 Terrible

Salvador

Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Reynaldo

Stayed 2 nights in Jan 2024