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"I liked the easy access to MD Anderson main building I and my wife are over 80 and the toilets were too low " More

By a verified traveler on Sat 28 Sep 2019

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Hotel Description

Hotel near NRG Park in Houston

In shopping district

Your stay at this South Main hotel places you within 2 miles (3 km) of NRG Park and NRG Stadium. NRG Arena and Texas Children's Hospital are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free Internet, kitchens

The 80 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with cable channels. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Dec 6 - Dec 7

Suite, 1 Bedroom, Accessible (Communication, Mobil Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Houston Medical Center, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Houston Medical Center, an IHG Hotel

Everyone (6) Family (3)
4 out of 5
I liked the easy access to MD Anderson main building I and my wife are over 80 and the toilets were too low

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 28, 2019 by Management

Than you for the feedback. We appreciate your comments and we will make adjustments to better any future stays.

3 out of 5

Posted by on May 25, 2019

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Comment from Hotel Management

May 28, 2019 by Management

Thank you for the feedback.

5 out of 5

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Management

Thank you for the feedback.

1 out of 5
Very cluttered. Place was raided why we stayed there I didn't feel safe at all.

Posted by , from Fort Myers Beach, Fl on Feb 21, 2019

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Comment from Hotel Management

Feb 27, 2019 by Management

Thank you for taking the time to complete this review to tell us about your stay. It is always our mission to ensure every guest has a positive, memorable experience and I am sorry to hear we fell short in this instance. Please accept our sincere apologies for not meeting your expectations.

5 out of 5

Nice Hotel

The hotel was great. Location was great. Close to all types of restaurant.

Posted by on Jun 26, 2018

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Comment from Hotel Management

Jun 27, 2018 by Management

Thank you for sharing your pleasant experience with us! Please keep us in mind on your next visit to Houston!

3 out of 5
Hotel was not too bad. They ran out of toothpaste, and essential things like that. Which I find crazy for the simple fact that it is a hotel. It reeked of cigarette smoke; not really pleasant. Some of the staff were on the phone making personal callas. Overall, not bad for the price I paid.

Posted by on Sep 29, 2015

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Comment from Hotel Management

by Hotel Staff

I am so sorry your experience was not a good one we hope you can give us another opportunity to make it up to you when you are in the Houston Area.

4 out of 5

Close to everywhere

It was home away from home. Very affordable. Simple and very nice hotel.

Posted by on Sep 3, 2015

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Comment from Hotel Management

by Elisa

On behalf of the staff thank you for taking out your time to write a review on our property. We are very happy you enjoyed your stay.

5 out of 5

Candlewood Suites, Med Center, Houston

The room was large and spacious. The kitchette was very modern. Even had granite countertops. Loved the flat screen TV and the pool/hot tub. The hotel had great vending machines and coffee and coffee machine in the room!

Posted by , from Las Vegas on Jul 1, 2015

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Comment from Hotel Management

by Elisa

Thank you for your review we truly appreciate it. We are very pleased you enjoyed your stay and look forward to seeing you on your next trip

4 out of 5

Great Suite

Love the kitchenette. Small but everything a person needs. Only gives new clean towels when ask at desk. Beds are comfortable. Quality of hotel is top Notch. New hotel. Very clean. Will go back again. Friendly employees.

Posted by on Dec 23, 2009

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Comment from Hotel Management

Oct 9, 2016 by Staff

Thank you for your kind review

About the Candlewood Suites Houston Medical Center, an IHG Hotel

Location 10025 S Main Street, Houston, TX 77025

Property Features

Candlewood Suites Houston Medical Center, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. The business-friendly Candlewood Suites Houston Medical Center, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Houston hotel.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Candlewood Suites Houston Medical Center, an IHG Hotel offers 80 accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Weight limit: 80 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Houston
  • Candlewood Suites Hotel Houston
  • Candlewood Suites Houston
  • Houston Candlewood Suites
  • Candlewood Suites Houston Medical Hotel Houston
  • Candlewood Suites Houston Hotel
  • Candlewood Suites Houston Medical Center
  • Candlewood Suites Houston Medical Center, an IHG Hotel Hotel
  • Candlewood Suites Houston Medical Center, an IHG Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.