"Travelocity spelled my name wrong backwards good thing the front desk lady knew how to fix it " More
Greenway Plaza-Upper Kirby stay
Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Menil Collection and Houston Natural Science Museum. Children's Museum of Houston and Houston Zoo are also within 3 miles (5 km).
Free area shuttle
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 11 conference rooms, free WiFi in public areas, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.
Free WiFi, comfy beds
The 354 soundproofed guestrooms offer free WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include refrigerators and microwaves.
Jul 29, 2019 by GM
I'm glad she was able to help out with the situation, thnk you for staying with us.
Jun 14, 2019 by GM
I apologize your stay was met with these issues. Thank you for bringing it to our attention.
Apr 12, 2019 by GM
Thank you for your feedback, I will certainly address with the team.
Mar 18, 2019 by GM
I'm so sorry you had this situation occur. Please contact me so I may discuss further.
Apr 1, 2019 by GM
I apologize that we missed the mark with your stay. Thank you for letting me know.
Feb 12, 2019 by GM
Thank you for the great review. Safe Travels
Aug 21, 2018 by GM
Thank you for your feedback, we appreciate it.
Aug 23, 2017 by Debbie
I am sorry that you were not happy with my hotel. It is hard to make things better when no details are provided. I will share with my team. Thanks, Debbie
Crowne Plaza Houston River Oaks, an IHG Hotel offers its guests an outdoor pool and a 24-hour health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 11 meeting rooms available. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston River Oaks, an IHG Hotel. A free area shuttle within 3 miles is available. Parking is available for a fee. This 3.5-star Houston hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge) , Valet parking (surcharge)
Crowne Plaza Houston River Oaks, an IHG Hotel offers 354 accommodations with safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
2712 Bistro & Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Travel in the New Normal (US Travel - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.