"I initially received a room that wasn't ready for a guest. The desk had been moved across the room because maintenance was working on cable connection ... " More
Greenway Plaza-Upper Kirby stay
Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Houston Natural Science Museum and Children's Museum of Houston. Also, MD Anderson Cancer Center is within 3 miles (5 km) and Houston Zoo is within 6 miles (10 km).
Free area shuttle
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like a free area shuttle.
May 22, 2023 by Crowne Plaza Team
How awesome Scott, thank you for your 5/5 rating!
Jun 13, 2022 by Management
Fabienne, thank you for sharing your experience while staying with us. We will use your feedback to improve the quality of our guest's stay. We are working on making things better.
Jul 29, 2019 by GM
I'm glad she was able to help out with the situation, thnk you for staying with us.
Jun 14, 2019 by GM
I apologize your stay was met with these issues. Thank you for bringing it to our attention.
Apr 12, 2019 by GM
Thank you for your feedback, I will certainly address with the team.
Mar 18, 2019 by GM
I'm so sorry you had this situation occur. Please contact me so I may discuss further.
Apr 1, 2019 by GM
I apologize that we missed the mark with your stay. Thank you for letting me know.
Feb 12, 2019 by GM
Thank you for the great review. Safe Travels
Aug 21, 2018 by GM
Thank you for your feedback, we appreciate it.
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel. A free area shuttle within 3 miles is available. Parking is available for a fee. This 3.5-star Houston hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge)
Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offers 354 accommodations with safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro & Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.