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"love it but the rooms could be updated. the lights are not so great and the hot water takes FOREVER to heat up. I stayed on the 3rd floor, it was in t ... " More

By a verified traveler on Tue 16 Nov 2021

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Hotel Description

4-star hotel near Rice University

Close to airport

Within a 15-minute walk of this Greenway Plaza-Upper Kirby hotel, you'll find Lakewood Church and Westheimer Rd. Greenway Plaza and Richmond Avenue are also within half a mile (1 km).

Renovated in 2014

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and perks like a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 388 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Other amenities include room service, premium bedding, and free weekday newspapers.

One Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$101* Per night/room Jan 23 - Jan 24

Room, Accessible, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

King Bed Corner Room Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Houston - Greenway Plaza ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Houston - Greenway Plaza

Everyone (12) Couples (2) Family (6)
5 out of 5
love it but the rooms could be updated. the lights are not so great and the hot water takes FOREVER to heat up. I stayed on the 3rd floor, it was in the shower 20-25 mins before it got hot for 2 seconds then returned to being barley luke warm water. The rooms not match the fancy exterior. but nice place.

Posted by on Nov 16, 2021

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4 out of 5
Overall great

Posted by on Jul 11, 2021

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1 out of 5
So when we arrived, there were groups of questionable people checking in. One of our two room keys did not work. Someone was murdered in their room at 5 am the next morning. 3 people were being held in custody. Undoubtedly some of the people who were checking in the night before. The property looks old. You pay $26 per night to park, even if you don’t use the parking garage.

Posted by on Jun 7, 2021

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1 out of 5

Posted by on May 19, 2021

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5 out of 5
Great Bathroom was small with toilet and shower but good

Posted by on Apr 18, 2021

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5 out of 5

Posted by on Feb 5, 2021

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3 out of 5

Posted by on Jan 7, 2021

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4 out of 5

Posted by on Dec 3, 2020

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5 out of 5
The staff of the hotel were friendly and helpful would stay again at this location

Posted by , from McAllen, Texas on Nov 30, 2020

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1 out of 5
Woke up at 6:30 after 2 hours of sleep to find out there was no complimentary breakfast

Posted by on Sep 16, 2020

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Comment from Hotel Management

Sep 21, 2020 by FH

Thank you for taking the time to share your experience about your recent stay at our hotel. We advertise before making the reservation that there are restrictions in our hotel and I am sorry that this was not made clear for you. We hope to open things back up in the near future. Best, Francisco

About the DoubleTree by Hilton Hotel Houston - Greenway Plaza

Location 6 Greenway Plaza East, Houston, TX 77046

Property Features

DoubleTree by Hilton Hotel Houston - Greenway Plaza offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. The business-friendly DoubleTree by Hilton Hotel Houston - Greenway Plaza also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A free area shuttle within 2.50 mi is available. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Hotel Houston - Greenway Plaza was completed in 2014. This 4-star Houston hotel is smoke free.

  • 388 guestrooms or units
  • 20 levels
  • Built in 2013
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Houston Station (9.9 km / 6.1 mi)
  • Property shuttles: Free area shuttle within 2.50 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Houston - Greenway Plaza offers 388 accommodations with laptop-compatible safes and video-game consoles. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

DoubleTree by Hilton Hotel Houston - Greenway Plaza has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 26.00 per day
  • Valet parking fee: USD 36.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Greenway
  • DoubleTree Hilton Greenway
  • DoubleTree Hilton Hotel Greenway
  • DoubleTree Hilton Hotel Houston Greenway Plaza
  • DoubleTree Hilton Houston Greenway Plaza
  • DoubleTree Hotel Greenway
  • Greenway DoubleTree
  • DoubleTree Hilton Hotel Greenway Plaza
  • DoubleTree Hilton Greenway Plaza
  • DoubleTree by Hilton Hotel Houston - Greenway Plaza Hotel
  • DoubleTree by Hilton Hotel Houston - Greenway Plaza Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.